Head of Transformation

7 months ago

Sunshine Coast, Australia Youi Pty Ltd Full time

**Head of Transformation & Product Management**

**About Youi**

At Youi, we don't believe in conforming to the status quo. We're not your typical insurance company - and that goes for our approach to both selling insurance and hiring our team. With over 1,800 employees, we have ambitious goals to keep growing and continue delivering awesome insurance solutions across new products and distribution channels.

We pride ourselves on our diversity and individuality, both among our employees and the customers we serve. We believe that it is the unique combination of skills, perspectives, and experiences of our people that makes us truly stand out. Our company values reflect this - we are a dynamic, human-focused, honest, and passionate team who is dedicated to providing awesome service to our customers.

We recognise and value the contributions of each team member to our culture and success. At Youi, we're not afraid to be different, and we're looking for people who share our values and want to be part of a team that is making a difference in the insurance industry.

If you want a career that lets you, be you, and rewards you for your contribution, Think Youi.

**About the role**

Are you ready to embark on an incredible journey of transformation with an innovative and fast-paced insurance company that's leading the way in the tech world? We're all about empowering our customers and employees to thrive in today's digital landscape and creating a brighter, more inclusive digital future.

As the Head of Transformation and Product Management, you'll play a pivotal role in our exciting cloud migration, tech modernisation, and frictionless engineering initiatives, all aimed at delivering cutting-edge technology products and services. We believe in the power of in-house software engineering solutions, and we're seeking a leader to join our team and report directly to the CIO.

Our company culture is all about fostering a continuous improvement mindset and embracing an inclusive one-team approach. As a servant leader with self-organising behaviours, you'll inspire others to thrive and succeed, making a lasting impact on our company and the digital landscape as a whole.

Join us in shaping the future of technology and be part of a team that's making a real difference in the world. Are you up for the challenge? Let's embark on this journey together

Accountabilities for the role traverses (2) key priorities of the role: Transformation Program Management and Product Management Practice Development.
- Our transformation covers both IT operating model change and systems modernisation and this role requires you to bring these together and to life in a single plan we can track, manage, and communicate effectively to our stakeholders.

You will need to:

- Create a comprehensive transformation plan and effectively communicate it to our stakeholders.
- Clarify on who has delivery accountability on parts of the plan in collaboration with IT SLT and business stakeholders and manage resulting dependencies.
- Support the sequencing of systems modernisation to ensure fastest path with least operational disruption and risk.
- Estimate the overall timeline for the transformation process and report progress.
- Identify and address potential risks, challenges, and roadblocks during the transformation process.
- Define key metrics to measure the success and effectiveness of IT transformation initiatives. Regularly review and analyse metrics to make data-driven decisions and drive continuous improvement.
- For the Product Management practice, you will:

- Develop a clear vision, strategy, and roadmap for the Product Management Centre of Excellence (CoE).
- Collaborate with product managers, business stakeholders, and other functions to define and document best practices, methodologies, and frameworks for product management processes.
- Support efforts to attract, onboard, and develop high-performing product managers and nurture a culture of continuous learning and growth.
- Define and implement metrics to assess the effectiveness of product management efforts, identify areas for improvement, and monitor the success of digital Product Management and Managers.

**About you**

**You will**:

- Possess formal qualification(s) in Information Technology, Engineering, Business Administration, or a related field.
- Satisfy ASIC’s definition of “Fit and Proper Person” compliance obligations.
- Have experience in technology management and senior leadership roles, with a focus on overseeing technology delivery functions, utilising agile and product management principles, methodologies, and best practices (7+ years’ is a general indicator).
- Have led or supported successful technology transformation and modernisation initiatives, proving your ability to take on complex software engineering projects and deliver exceptional results.
- Have experience in product management with a track record of successful product launches and demonstrated lea

  • Administration Team Coordinator

    4 weeks ago

    Sunshine Coast, Australia Churches of Christ Full time

    About the RoleWe are seeking a highly motivated Administration Officer to join our team on a full-time basis. This role is ideal for an individual who is well-organised, has excellent communication skills, and can work effectively in a fast-paced environment.Key ResponsibilitiesDevelop and maintain staff rosters, ensuring optimal coverage and compliance with...

  • Administrative Coordinator for Aged Care

    4 weeks ago

    Sunshine Coast, Australia Churches of Christ Full time

    About the PositionChurches of Christ is seeking an experienced Administrative Coordinator to join our team on a full-time basis. The successful candidate will be responsible for providing high-level administrative support to our Aged Care services.Key ResponsibilitiesDevelop and maintain accurate staff rosters, ensuring optimal coverage and compliance with...

  • Administration Officer

    4 weeks ago

    Sunshine Coast, Australia Churches of Christ Full time

    About the RoleWe are seeking a highly motivated and experienced Administration Officer to join our team on a full-time basis. This is an exciting opportunity for someone who can effectively manage staff rosters, ensuring optimal coverage and compliance with organisational policies.As the first point of contact for our residents, their families, staff and...

  • Administrative Support Professional

    4 weeks ago

    Sunshine Coast, Australia Churches of Christ Full time

    Company OverviewThe Churches of Christ is a well-established organization dedicated to providing exceptional aged care services. Our team is committed to delivering high-quality care and support to our residents, and we are seeking an experienced Administrative Support Professional to join our team.About the RoleThis is a full-time position that requires the...

  • Administration Officer

    2 months ago

    Sunshine Coast, Australia Churches of Christ Full time

    **Administration Officer** **Churches of Christ, Little Mountain Aged Care Service, Sunshine Coast** **Permanent, Full-time Opportunity** **Imagine a Career with Churches of Christ** - Established in 1930, We are one of Australia's largest and most diverse not-for-profit organisations. Active in the areas of children, youth and family services; community...

  • Governance Manager

    6 months ago

    Sunshine Coast, Australia Youi Pty Ltd Full time

    **Governance Manager** **About the Role** We're on the lookout for a Governance Manager to join Youi and take the lead in managing our partnership and channel development initiatives. In this role, you'll oversee project delivery, drive transformative initiatives, and ensure adherence to risk and regulatory standards. Reporting directly to the Head of...

  • Gclr - Pipelayers

    6 months ago

    Gold Coast, Australia John Holland Full time

    Gold Coast Light Rail has transformed public transport on the Gold Coast, helping create an integrated network that connects more people to more places in one of Australia's most dynamic and fastest growing cities. John Holland is GoldlinkQ's nominated design and construction contractor for GCLR3, to extend the existing light rail network by 6.7kms from...

  • Home Staging All-rounder

    3 months ago

    Sunshine, Australia STYLENGO Full time

    **About us** We are a home staging business servicing Melbourne and surrounds, now wanting to expand our small team! Home staging is a proven and effective way to sell a property quicker and for a higher price - a necessary tool used by real estate agents and homeowners looking to hit the ground running when they put their property on the market. This...

  • Offshore Manager

    7 months ago

    Gold Coast, Australia MedRecruit Limited Full time

    **Company Overview** There is a crisis in healthcare and medical staffing is broken. Staff are overworked and burnt out, systems are outdated, and healthcare providers are siloed without the information and solutions they need to make the required changes. Ultimately this impacts patient care and the people we all know and love. Founded in 2006,...

  • Retention Agent

    7 months ago

    Gold Coast, Australia Foxtel Group Full time

    **Retention Agent - Gold Coast** **Location**: Gold Coast CBD Are you the go-to person amongst your peers for recommending the latest must-watch TV shows, dissecting the weekend's big game, or critiquing the newest blockbuster film? As a Retention Agent you'll channel your passion for entertainment into daily conversations with our customers. You'll...

  • Expressions of Interest

    1 month ago

    Gold Coast, Australia Foxtel Group Full time

    **Expressions of Interest (Gold Coast) - Retention Representatives 2025** **Location**: Gold Coast CBD Are you the go-to person amongst your peers for recommending the latest must-watch TV shows, dissecting the weekend’s big game, or critiquing the newest blockbuster film? As a Retention Agent you’ll channel your passion for entertainment into daily...

  • Retention Representative, Southport

    4 months ago

    Gold Coast, Australia Foxtel Group Full time

    **Retention Representative, Southport** **Location**: Gold Coast CBD, Southbank Are you the go-to person amongst your peers for recommending the latest must-watch TV shows, dissecting the weekend's big game, or critiquing the newest blockbuster film? As a Retention Agent you'll channel your passion for entertainment into daily conversations with our...

  • Group Manager Organisational Design

    7 months ago

    Gold Coast, Australia The Star Entertainment Group Full time

    At The Star Entertainment Group, we aim to be Australia’s leading integrated resort company. Our mission is to create fun and memorable experiences for the millions of guests we welcome each year at our trusted destinations. Our properties across Sydney, Brisbane, and the Gold Coast are world-class with many award-winning hotels, restaurants, bars, and...

  • Facilities Supervisor

    4 months ago

    Gold Coast, Australia Southern Cross University Full time

    Inclusive work environment with generous remuneration and benefits - Together we are shaping a better future. We are transforming tomorrow - Ongoing, Full-time opportunity at our Gold Coast campus **About** us**: Southern Cross University is a dynamic, ambitious institution focused on its purpose of changing lives through revolutionary learning and research...

  • Expressions of Interest

    1 month ago

    Gold Coast, Australia Foxtel Full time

    **Expressions of Interest (Gold Coast) - Retention Representatives 2025**: - **Job no**: 498021 **Work type**: Full time **Location**: Gold Coast CBD **Categories**: Customer - Are you the go-to person amongst your peers for recommending the latest must-watch TV shows, dissecting the weekend's big game, or critiquing the newest blockbuster film?- As a...

  • Mobile Plant Manager

    8 months ago

    Gold Coast, Australia Smith and Co Full time

    **Company Overview**: Our client is a rapidly expanding civil contracting firm based on the Gold Coast. With a comprehensive range of services spanning plant hire, civil contracting, and Project Management, our client is committed to delivering unmatched value to its esteemed clientele. Their success is intertwined with their commitment to fostering a...

  • Service Desk Specialist

    6 months ago

    Gold Coast, Australia CartonCloud Full time

    CartonCloud is a SaaS company based in the Gold Coast, Australia. We build warehouse management and transport management products that genuinely delight our customers, improving their daily operations in the supply chain and logistics industry. We set our people up to succeed and ensure they are equipped to solve the problems of the future, whilst...

  • Business Manager

    2 months ago

    Gold Coast, Australia Education Full time

    About the Department of Education The Department of Education is dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making...

  • New to Industry Customer Field Technician

    4 months ago

    Gold Coast, Australia nbn™ Full time

    Job Expectations Build your career and Australia’s future. Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. At nbn we are proud advocates for equal opportunities for all our employees, irrespective of age, gender, nationality, ability, or culture. This...