Head of Transformation

5 months ago

Sunshine Coast, Australia Youi Pty Ltd Full time

**Head of Transformation & Product Management**

**About Youi**

At Youi, we don't believe in conforming to the status quo. We're not your typical insurance company - and that goes for our approach to both selling insurance and hiring our team. With over 1,800 employees, we have ambitious goals to keep growing and continue delivering awesome insurance solutions across new products and distribution channels.

We pride ourselves on our diversity and individuality, both among our employees and the customers we serve. We believe that it is the unique combination of skills, perspectives, and experiences of our people that makes us truly stand out. Our company values reflect this - we are a dynamic, human-focused, honest, and passionate team who is dedicated to providing awesome service to our customers.

We recognise and value the contributions of each team member to our culture and success. At Youi, we're not afraid to be different, and we're looking for people who share our values and want to be part of a team that is making a difference in the insurance industry.

If you want a career that lets you, be you, and rewards you for your contribution, Think Youi.

**About the role**

Are you ready to embark on an incredible journey of transformation with an innovative and fast-paced insurance company that's leading the way in the tech world? We're all about empowering our customers and employees to thrive in today's digital landscape and creating a brighter, more inclusive digital future.

As the Head of Transformation and Product Management, you'll play a pivotal role in our exciting cloud migration, tech modernisation, and frictionless engineering initiatives, all aimed at delivering cutting-edge technology products and services. We believe in the power of in-house software engineering solutions, and we're seeking a leader to join our team and report directly to the CIO.

Our company culture is all about fostering a continuous improvement mindset and embracing an inclusive one-team approach. As a servant leader with self-organising behaviours, you'll inspire others to thrive and succeed, making a lasting impact on our company and the digital landscape as a whole.

Join us in shaping the future of technology and be part of a team that's making a real difference in the world. Are you up for the challenge? Let's embark on this journey together

Accountabilities for the role traverses (2) key priorities of the role: Transformation Program Management and Product Management Practice Development.
- Our transformation covers both IT operating model change and systems modernisation and this role requires you to bring these together and to life in a single plan we can track, manage, and communicate effectively to our stakeholders.

You will need to:

- Create a comprehensive transformation plan and effectively communicate it to our stakeholders.
- Clarify on who has delivery accountability on parts of the plan in collaboration with IT SLT and business stakeholders and manage resulting dependencies.
- Support the sequencing of systems modernisation to ensure fastest path with least operational disruption and risk.
- Estimate the overall timeline for the transformation process and report progress.
- Identify and address potential risks, challenges, and roadblocks during the transformation process.
- Define key metrics to measure the success and effectiveness of IT transformation initiatives. Regularly review and analyse metrics to make data-driven decisions and drive continuous improvement.
- For the Product Management practice, you will:

- Develop a clear vision, strategy, and roadmap for the Product Management Centre of Excellence (CoE).
- Collaborate with product managers, business stakeholders, and other functions to define and document best practices, methodologies, and frameworks for product management processes.
- Support efforts to attract, onboard, and develop high-performing product managers and nurture a culture of continuous learning and growth.
- Define and implement metrics to assess the effectiveness of product management efforts, identify areas for improvement, and monitor the success of digital Product Management and Managers.

**About you**

**You will**:

- Possess formal qualification(s) in Information Technology, Engineering, Business Administration, or a related field.
- Satisfy ASIC’s definition of “Fit and Proper Person” compliance obligations.
- Have experience in technology management and senior leadership roles, with a focus on overseeing technology delivery functions, utilising agile and product management principles, methodologies, and best practices (7+ years’ is a general indicator).
- Have led or supported successful technology transformation and modernisation initiatives, proving your ability to take on complex software engineering projects and deliver exceptional results.
- Have experience in product management with a track record of successful product launches and demonstrated lea

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