C&e Operations Manager

3 weeks ago

Healesville, Australia RACV Full time

At RACV Healesville Country Club & Resort, in Victoria’s Yarra Valley surrounded by wineries, restaurants, and walking trails, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.

**The role**

Reporting to the Executive Chef, we’re looking for a superstar who can be responsible and effectively manage our Conference & Events team.

As a leader and integral part of our team, you will ensure the day to day activities and strategic planning are delivered to a high standard, through passion for hospitality and the drive to deliver an exceptional level of service to our guests.

You’ll be a strong people leader with a flexible and member-centric approach. We want you to bring your self-discipline and enthusiasm to our team to manage all financial and operational aspects of our Conference and Events Operations.

**We’re offering**
- Competitive salary package with benefits.
- Ongoing training and career developing opportunities.
- Opportunity to join during an exciting time of growth.
- Genuine support from Executives in collaboration with high functioning leaders and peers.
- Discounts on RACV products & services, including our portfolio of 8 resorts.

**We’re looking for**
- Previous experience in hospitality environment.
- Sound understanding of F&B operations & the event management industry.
- A flair for creating and identifying business opportunities.
- A solid understanding of sales principals and techniques.
- Exceptional communication skills and the ability to quickly build rapport with others.
- Substantial knowledge of the service procedures relative to C&E Operations including but not limited banquet, buffet, cocktail, conference and special event service within 5-star venues.
- Depth of wine knowledge and general bar beverages.
- Proven understanding of budget and accounting procedures including planning, forecasting and controlling
- Great time management skills
- Flexibility to work with the business requirements.
- Knowledge of OPERA PMS and Catering Sales (desirable).

**A little about us**

As Victoria’s largest member organisation, we have a powerful organisational vision: to improve the lives of Victorians by addressing their needs in the areas of mobility, home and leisure.

Our eight RACV Resorts are an integral part of making this ambition a reality. Giving our guests access to everything from unique dining experiences to luxury day spas - and at discounted Member rates - they’ve become valuable places to recharge and reconnect.
- Ready to reach your full potential? Join our team, where the work is meaningful and making a difference matters._

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