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Inbound Residential Sales Consultant

8 months ago

Dandenong, Australia Aussie Broadband Full time

The Inbound Residential Sales Consultant provides support to sales team who oversee all residential services provided to new and existing customers of Aussie Broadband.
- At Aussie Broadband we see difference as our point of difference. We celebrate it, we support it, and thrive on it - because it means our team can bring their whole selves to work, and that we can better represent our customers and community. We’re proud to be an Equal Opportunity Employer, and our stand for inclusion and diversity is just one way we can demonstrate our value of ‘Be Good to People’._

Why work for Aussie?

We are Australian operated, local from the ground up and now ranking the 5th largest telco in Australia. We’re fast growing and not slowing down

Our fantastic culture lives and breathes our values:
- Don't be ordinary, be awesome- Think BIG- No bullsh*t- Be good to people- Have fun

Don’t just take our word for it - We have been named one of the top employers in Australia by HRD magazine. We are one in only thirteen 5-star Employers of Choice and on top of this, Aussie is one of only four 5-star employers in its size category (500+).

And not only do we care for our people, but we also support our community through sponsorships, staff-led fundraising programs, corporate donations, generous community service leave for our staff, relief for disaster-affected customers, and much more which can be found

here


The good stuff- Free internet to the value of $109 per month- 20% off our Fetch and Mobile services- Day to day benefits like flexible working arrangements, paid parental leave, employee assistance program- Celebrating you With monthly rewards and recognition- Internal training and resources for you to continue to learn, grow and achieve your career goals- Yearly allowance for amazing Aussie merch- Discounts at various retailers and gyms

Let’s talk about you- You’re not just familiar with, but a champion of, our core values.- Previous experience in Customer Service or data entry- You have a high attention to detail with accurate data entry skills- Advanced computer skills- Outstanding personal organisation and time management skills- Outstanding communication and interpersonal skills- You like to help people- You have strong ethics, with full compliance with confidentiality- You like a fast-paced (VERY fast-paced) environment

How will you support our “Why?”

The Residential Sales Consultant provides support to sales team who oversee all residential services provided to new and existing customers of Aussie Broadband.

You’ll be involved in the following activities and outcomes:
- Meeting the prescribed standards and call handling targets and measures-
- Providing a range of products and services information to customers to enable them to make an informed decision- Maximising revenue through selling procedures- Meeting the required sales targets and KPI’s which are set out upon employment- Accurate data entry of customer details into CMS systems- Escalating customer complaints in accordance with the Aussie Broadband policy and procedures

If you have an questions get in touch today with our fantastic team at

If you feel don’t meet all the requirements for this role, we’d love you to still consider applying. We are unconventional in many ways, and we like to think outside the box with the people we hire.