Administrative Support Specialist

2 months ago


Caboolture, Queensland, Australia ForHealth Group (Dayforce) Full time

About the Role

We are seeking a highly skilled and motivated Administrative Support Specialist to join our team at ForHealth Medical Centres. As a key member of our administration team, you will play a vital role in ensuring the smooth operation of our medical centre.

Key Responsibilities

  • Provide exceptional customer service to patients, including welcoming them into the centre, collecting and entering patient details, and answering telephone calls and enquiries.
  • Assist the Practice Manager with day-to-day operations, including administrative duties and supporting the team.
  • Manage the front desk reception, including scheduling appointments and maintaining accurate records.
  • Foster professional working relationships with team members, patients, and medical staff.
  • Maintain compliance with organisational policies and procedures.

Requirements

  • Previous team leadership experience within a customer service role.
  • Ability to work well under pressure and maintain a high level of professionalism.
  • Excellent written and verbal communication skills.
  • Excellent customer service skills.
  • Proficient computer skills with knowledge of Pracsoft/MedTech advantageous.
  • Excellent time-management skills and the ability to multi-task.
  • Detail orientated.
  • Initiative, ambition, and ownership.
  • High standard of presentation.

What We Offer

  • A dynamic work environment rooted in purpose and values.
  • Ample training, development opportunities, and internal growth pathways.
  • The chance to make your mark in a company dedicated to fostering Australia's well-being.

Why Choose Us

By becoming a part of our accomplished team, you'll access a dynamic work environment, ample training opportunities, and the chance to make your mark in a company dedicated to fostering Australia's well-being.



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