Reservations Sales Manager

1 week ago

Melbourne, Australia Marriott International, Inc Full time

**Job Number** 24037399

**Job Category** Reservations

**Location** W Melbourne, 408 Flinders Lane, Melbourne, Victoria, Australia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

Are you excited to work and create epic moments for guests at our multi-award-winning venues? Come and join Marriott International, the largest hotel network in the world. W Melbourne is one of Marriott's luxury brands and our mission is to ignite curiosity and expand worlds. Our tribe are diverse and enabled to be the best version of themselves. If this sounds like your next workplace read on

**About the Hotel - W Melbourne**

W Melbourne is the rebel between the streets, taking its design cues from Australia’s cultural capital and providing the back-lane entrance keys to what’s New/Next in the city. Extending the laneway culture inside, 294 bold rooms and suites peel back the layers and revel in the city’s history. There are five electric and daring bars and restaurants within the hotel, plus over 800 square metres of ultra-modern event space. W Melbourne is set to be the place to see and be seen in.

**About the Venue**

Our reservations sales team is responsible for soliciting and managing reservations sales-related opportunities. Actively up-sells each business opportunity to maximise revenue opportunity. They are responsible for driving customer loyalty by delivering service excellence throughout each customer experience.

**Why Join W Melbourne?**
- You are our connector
- Enjoy a competitive salary, exclusive staff perks, and Marriott International global room night discounts and 35% off food and beverage for you, your family and your friends.
- Propel your career forward with opportunities across Marriott International, always advertised on Marriott careers, our platform for recruitment.
- Be part of W Melbourne's success, including a Two Hatted Restaurant, Best Deluxe Restaurant, Award Winning Event Spaces, and Award-Winning Bar Design.
- Be part of Marriott's TakeCare initiative, where we give back to the community, and not just talk about it
- Earn a paid day off on your birthday because we believe in celebrating our rockstars - YOU
- Benefit from our Employee Assistance Program, addressing physical, emotional, and financial wellbeing.
- Take advantage of our Employee Referral Bonus and enjoy working alongside your tribe.

**About You**
- Your positive, can-do approach sets the tone for excellence.
- Eager for new challenges and career growth.
- Audacious

**About the Role**
- Monitor associates to ensure all calls, internal/external, are answered promptly and in a friendly manner complying with the hotel policy
- Monitor and ensure the inputting of all reservations is completed in a timely manner so that reservations on the books reflect a true picture of business currently held
- Be fully conversant with facilities and services of the hotel and product offerings, including room configurations, banqueting facilities, and the operating times of all beverage and food venues
- Conduct detailed arrival checks to ensure guest details, payment method, special request, VIP and amenity arrangements etc., are accurate
- Traces and Alerts are set for related departments to deliver a smooth check in process
- Coordination of all aspects of the departments operation to ensure that the services of the Department are delivered to guests or internal customers with the aim of exceeding guest expectations and in accordance with hotel's standards and procedures
- Manage rate availability and inventory in coordination with the Director of Revenue Management
- Assist the Director of Revenue Management to configure systems including HPP, Opera, MARSHA and One Yield, etc.
- W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. _Be_ where you can do your best work,_ _begin_ your purpose, _belong_ to an amazing global_ _team, and _become_ the best version of you._
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly

  • Reservations Manager

    3 weeks ago

    Melbourne, Australia SOFITEL Full time

    Company Description Sofitel Melbourne On Collins is one of Melbourne’s premier luxury hotels. Located in the Paris end of Collins Street, the hotel is accessible to all of the major activities of Melbourne. Whether it be the Australian Open, an AFL match at the MCG, some shopping for luxury items or just close to transportation - trams and trains are just...

  • Reservations Manager

    1 week ago

    Melbourne, Australia View Melbourne Full time

    Located near Albert Park in St Kilda, View Melbourne is an independently owned & managed Boutique 4 Star 206 room hotel that offers: - A dynamic and friendly work environment - Career and professional development opportunities - Reward and recognition incentives We are looking for a full time Reservations Manager to join our Revenue and Front Office...

  • Reservations Sales Manager

    3 weeks ago

    Melbourne, Australia Marriott International, Inc Full time

    **Job Number** 24065780 **Job Category** Reservations **Location** W Melbourne, 408 Flinders Lane, Melbourne, Victoria, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management Are you excited to work and create epic moments for guests at our multi-award-winning venues? Come and join Marriott...

  • Reservations Sales Agent

    2 weeks ago

    Melbourne, Victoria, Australia Novotel Melbourne on Collins Full time

    Company DescriptionWe are a contemporary style 4.5 star comfort hotel conveniently located in the very heart of Melbourne on fashionable Collins Street close to the Town Hall, Federation Square and retail and theatre districts. Featuring 380 guest rooms and suites, bar and restaurant, swimming pool and gym with 8 flexible conference & function venues feature...

  • Reservations Sales Manager

    2 weeks ago

    Melbourne, Victoria, Australia Marriott International, Inc Full time

    Job Number Job Category ReservationsLocation W Melbourne, 408 Flinders Lane, Melbourne, Victoria, Australia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementAre you excited to work and create epic moments for guests at our multi-award-winning venues? Come and join Marriott International, the largest hotel network in the...

  • Event Sales and Reservations Manager

    3 weeks ago

    Melbourne, Australia Cumulus Inc - Trader House Full time

    Cumulus Inc - Trader House Cumulus Inc. on Flinders Lane is looking for a Event Sales and Reservations Manager to join the team! This key management position will see you drive revenue generation and a full calendar of events & activations. - Create meaningful events & activations for an excited and engaged customer pool - Great work/life balance within the...

  • Reservations Manager

    4 weeks ago

    Melbourne, Australia AA Appointments Full time

    **RESERVATIONS MANAGER** **LOCATION: MELBOURNE** **SALARY PACKAGE: $75K + Super** - Unique Lifestyle Hotel - A new standard of accommodation - Dynamic and supportive management team **ABOUT YOUR NEW EMPLOYER** Our client is a NEW Lifestyle Boutique Hotel that boasts international career progression, fantastic benefits and great facilities. They are...

  • Event Sales and Reservations Manager

    2 weeks ago

    Melbourne, Victoria, Australia Cumulus Inc - Trader House Full time

    Cumulus Inc - Trader HouseCumulus Inc. on Flinders Lane is looking for a Event Sales and Reservations Manager to join the team This key management position will see you drive revenue generation and a full calendar of events & activations. Create meaningful events & activations for an excited and engaged customer pool Great work/life balance within the...

  • Reservations Sales Agent

    3 weeks ago

    Melbourne, Australia Veriu Full time

    Posted: 15/03/2024 Closing Date: 15/04/2024 Salary: $61,425.00 Job Type: Permanent - Full Time Location: Melbourne Metropolitan Job Category: Administration **We are Veriu Group (pronounced 'Very You')!** Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people...

  • Reservations Sales Agent

    2 weeks ago

    Melbourne, Australia SOFITEL Full time

    Reservations Sales Agents are responsible for assisting guests with reservation enquiries. To be successful in this role, you will have excellent attention to detail, effective communication skills, proven experience within a quality establishment and above all else, pride yourself on your ability to exceed both the guest expectations and hotel...

  • Central Reservations/sales Support

    2 weeks ago

    Melbourne, Victoria, Australia RACV Full time

    Melbourne CBD | RACV Travel & Experiences:- Full-time:- $60, % Super | Discounts on RACV products and resortsGreat things start hereBe part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.Join our leisure team whose job it is to...

  • Reservations Sales Agent

    2 weeks ago

    Melbourne, Victoria, Australia Veriu Full time

    Posted: 15/03/2024Closing Date: 15/04/2024Salary: $61,425.00Job Type: Permanent - Full TimeLocation: Melbourne MetropolitanJob Category: AdministrationWe are Veriu Group (pronounced 'Very You')Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people together in new ways, to...

  • Reservations Agent

    7 days ago

    Melbourne, Australia View Melbourne Full time

    Located near Albert Park in St Kilda, View Melbourne is an independently owned & managed Boutique 4 Star 206 room hotel that offers: - A dynamic and friendly work environment - Career and professional development opportunities - Reward and recognition incentives We are looking for a full time Reservations Agent to join our team. The successful person will...

  • Reservations Sales Agent

    4 weeks ago

    Melbourne, Australia Novotel Melbourne on Collins Full time

    Company Description We are a contemporary style 4.5 star comfort hotel conveniently located in the very heart of Melbourne on fashionable Collins Street close to the Town Hall, Federation Square and retail and theatre districts. Featuring 380 guest rooms and suites, bar and restaurant, swimming pool and gym with 8 flexible conference & function venues...

  • Reservations Sales Supervisor

    1 week ago

    Melbourne, Australia AccorHotel Full time

    **Company Description** Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Central Reservations/sales Support

    4 weeks ago

    Melbourne, Australia RACV Full time

    **Melbourne CBD | RACV Travel & Experiences**: - **Full-time**: - **$60,200 + 11% Super | Discounts on RACV products and resorts** **Great things start here** Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future. Join our...

  • Reservations Sales Associate Gpgs

    3 weeks ago

    Melbourne, Australia Global Property and Guest Services Hub - Melbourne Full time

    Summary **About Hyatt** At Hyatt Hotels Corporation, **_we care for people so they can be their best._** Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences. Hyatt is a leading global hospitality company...

  • Reservations Manager

    2 weeks ago

    Melbourne, Victoria, Australia M GALLERY Full time

    Company DescriptionThe Como Melbourne is a living legend in its own right, having welcomed an array of celebrities through our famed doors. Our boutique 5 star hotel features 111 rooms and is renowned for delivering discreet, impeccably personalised service to our very regular and loyal guests.Our iconic hotel is set on Chapel Street within one of the most...

  • Reservations Sales Manager

    2 weeks ago

    Melbourne, Victoria, Australia AccorHotel Full time

    Company Description Why work for Accor?**We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • Reservations Sales Associate

    4 weeks ago

    Melbourne, Australia Global Property and Guest Services Hub - Melbourne Full time

    Summary **About Hyatt** At Hyatt Hotels Corporation, **_we care for people so they can be their best._** Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences. Hyatt is a leading global hospitality company...