Member Support Consultant Adelaide City

2 months ago

Adelaide, Australia Goodlife Health Clubs Full time

**About Goodlife Health Clubs**:
As Australia's premier, privately-owned fitness organisation, **Goodlife Health Clubs** is in a unique position to kickstart your career in the sector. We currently operate **97 premium clubs **in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more than 270,000 members. Our members enjoy access to industry-leading gym facilities, innovative group fitness classes and bespoke personal training solutions - empowering people throughout Australia to live the Goodlife.

As both a service provider and employer our mission is simple: Move people to achieve great things.

**The opportunity**:
**Member Support Consultants** (MSC's) at our **Adelaide City** club play an essential role in building and maintaining a thriving **Goodlife Health Club** membership base. MSC's are the first people to interact with prospective members and inspire them to begin their wellness journey with us - they are responsible for helping thousands of people become faster, fitter, stronger and happier versions of themselves.

The role of an MSC is highly varied and has two clear goals - achieving membership growth goals through proactive sales activities and retaining existing members through the provision of “best-in-class" customer service. MCS's are experts in all things **Goodlife**: They can seamlessly swap between sales and lead generation; Providing exceptional service and achieving successful customer outcomes on the reception desk and; Proactively communicating with current members to enhance their club experience and drive positive member retention.

**Responsibilities**
- Proactively contribute to club sales budget utilising sales promotions and referrals campaigns
- Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities
- Achieving the required number of lead contacts via telephone to maximise sales opportunities
- Providing sales presentations and tours to prospective members
- Creating great member journeys via positive and personalised interactions
- Achieving successful outcomes to enquiries
- Opening and closing the club as per the club roster
- Active involvement in member retention programs, inspiring members to continue their fitness journey
- Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience

**About you**:

- Current First Aid & CPR certificates
- A current valid Working with Children Check
- Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
- The ability to solve problems, and overcome obstacles
- Outstanding communication abilities - able to listen, understand, empathise and influence others
- Tenacity with a natural drive to achieve individual targets and team goals
- Customer focused with a desire to achieve exceptional customer outcomes

**What we can offer you**:
A career in the fitness industry is a career like no other. With **Goodlife Health Clubs**, the actions you take every day will inspire others and positively impact the health, well-being and confidence of people across your community.

**In addition, we offer**:

- An hourly rate of $29.04 (inclusive of casual loading)
- Commission
- A complimentary all-access Goodlife membership
- Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations and disciplines

Elevate your professional and personal growth withaccess to our industry leading learning and development content. Dive into the FLG Learning Hub, your one-stop shop for 90,000+ online courses From mastering languages to becoming a presentation pro, and from acing customer service to ruling social media, we've got what you need to excel. Plus, get excited with Blinkist Explore a curated collection of engaging reads to boost your brainpower anytime, anywhere. Get ready to unleash your potential and conquer new heights, both personally and professionally, with our exciting learning and development content

**About Fitness & Lifestyle Group**:
**Fitness and Lifestyle Group (FLG)** is the leading fitness, health, and wellness group in the Asia-Pacific region, headquartered in Australia. Our mission is to make a meaningful, positive impact on people's lives through innovative and diverse health and wellness offerings, both physical and digital.

FLG's portfolio includes globally recognised brands such as **Fitness First Australia**, **Goodlife Health Clubs Australia**, **Jetts Fitness New Zealand & Thailand**, **Zap Fitness**, and **Barry's**. With 319 locations across Australia, New Zealand, and Southeast Asia, we support over 585,000 members in leading healthier, more active lives.

**Our Commitmen

  • Board Member

    2 months ago

    Adelaide, Australia City of Adelaide Full time

    **Board Member - Adelaide Economic Development Agency** **-** **(**2401054**)** - Board opportunity to accelerate Adelaide’s economic growth - Promote the City of Adelaide as a ‘magnet city’ - AEDA Board Member opportunity for up to three years **About Us** The Adelaide Economic Development Agency (AEDA) is a subsidiary of the City of Adelaide (CoA)...

  • Chief Financial Strategist, City of Adelaide

    4 weeks ago

    Adelaide, South Australia Adelaide City Council Full time

    About the RoleWe are seeking a highly skilled Chief Financial Strategist to join our team at the City of Adelaide. This is a full-time, 5-year contract opportunity with a remuneration package in the range of $209,000 – $215,000 per annum including superannuation.In this role, you will be responsible for leading the development and implementation of...

  • Administrative Support Professional

    3 weeks ago

    Adelaide, South Australia Festival City Adelaide Full time

    About the RoleFestival City Adelaide is seeking an experienced Administrative Support Professional to join our team. This exciting opportunity will see you provide administrative and business support services to facilitate the delivery of festival and event operations.This is a key role that requires strong communication, organisational and time management...

  • Adelaide City Council Project Coordinator Opportunity

    4 weeks ago

    Adelaide, South Australia Adelaide City Council Full time

    The Adelaide City Council is committed to creating a welcoming and inclusive community, celebrating diversity and promoting reconciliation. As a Project Coordinator in the Social Planning and Reconciliation Team, you will play a key role in supporting the development and implementation of policies and plans that shape the city's future.Job SummaryThis is a...

  • Administrative Business Partner for Festival City Adelaide

    4 weeks ago

    Adelaide, South Australia Festival City Adelaide Full time

    Business Support Role OverviewWe are seeking an experienced and skilled Business Support Officer to join our team at Festival City Adelaide. As a key member of our staff, you will provide high-quality administrative support to ensure the smooth operation of our business.About the RoleThis is a challenging and rewarding role that requires strong communication...

  • Adelaide City Council Executive Assistant Role: Strategic Support Professional

    3 weeks ago

    Adelaide, South Australia Adelaide City Council Full time

    About the Opportunity">As a key member of the City Shaping portfolio, you will play a pivotal role in providing effective management of the Director, City Shaping's email and diary, ensuring the Director is fully briefed for all appointments and commitments.The City Shaping Portfolio comprises the Park Lands, Planning & Sustainability and City Operations...

  • Strategic Support Professional, City Development

    3 weeks ago

    Adelaide, South Australia Adelaide City Council Full time

    Discover a fulfilling career opportunity with the Adelaide City Council as a Strategic Support Professional, City Development.We are seeking an experienced Executive Assistant to provide high-level administrative support to our Director, City Shaping.This role is critical in ensuring the Director's email and diary management are efficient and effective,...

  • Senior Climate Policy Specialist, City of Adelaide

    4 weeks ago

    Adelaide, South Australia Adelaide City Council Full time

    About the OpportunityWe are seeking a Senior Climate Policy Specialist to join our team at the City of Adelaide. The successful candidate will be responsible for delivering actions and providing strategic advice as part of our Integrated Climate Strategy.The Senior Climate Policy Specialist will work with the Manager, Low Carbon & Circular Economy to foster...

  • City Events Manager

    4 weeks ago

    Adelaide, South Australia City of Adelaide Full time

    About the RoleWe are seeking a highly skilled City Events Manager to join our team at the City of Adelaide. As a key member of our City Events Team, you will contribute to the delivery of major events and activities that showcase our city's cultural landscape.ResponsibilitiesCollaborate with stakeholders to facilitate a broad range of major events in...

  • City Events Coordinator

    3 weeks ago

    Adelaide, South Australia City of Adelaide Full time

    OverviewThe City of Adelaide is a vibrant and diverse city, rich in cultural heritage and natural beauty. We are seeking an experienced Event Facilitator to join our City Events Team, contributing to the evolution of Adelaide's cultural landscape.Salary$91,537 + 11% superannuation per annum, plus benefits.Job DescriptionIn this dynamic role, you will...

  • Board Members

    3 months ago

    Greater Adelaide SA, Australia City of Adelaide Full time

    **Board Members - Adelaide Central Market Authority (ACMA)** **-** **(**2400962**)** - 2 x ACMA Board Member opportunities for terms up to 3 years - Influence the direction of the Adelaide Central Market Authority - Be a bigger part of our amazing city **About the Opportunity** We are seeking expressions of interest to serve as a Board Member on the ACMA...

  • City Community Portfolio Director

    3 weeks ago

    Adelaide, South Australia Adelaide City Council Full time

    About the OpportunityThe Adelaide City Council is seeking a visionary leader to spearhead the strategic direction of the City Community Portfolio, driving exceptional experiences for our community and customers. This is a unique opportunity to shape the vision, purpose, and strategic direction of our organisation.As a member of the Executive Team, the...

  • Senior City Support Specialist

    2 weeks ago

    Adelaide, South Australia Adelaide City Council Full time

    About the OpportunityWe are seeking a highly skilled Senior City Support Specialist to join our team at the Adelaide City Council. This is a full-time, permanent opportunity that will provide you with a challenging and rewarding experience.As part of the City Shaping portfolio, this role provides effective management of the Director's email and diary,...

  • Sustainability Strategy Lead, Adelaide City

    4 weeks ago

    Adelaide, South Australia Adelaide City Council Full time

    Transforming the Future of Our CommunityWe are seeking a highly skilled Sustainability Strategy Lead to join our team at the Adelaide City Council. As part of our Park Lands, Policy & Sustainability Program, you will play a critical role in shaping our city's sustainable future.About the OpportunityThis 0.8FTE, part-time permanent opportunity is an exciting...

  • Key City Shaping Support Professional

    2 weeks ago

    Adelaide, South Australia Adelaide City Council Full time

    City Shaping Portfolio OverviewThe City Shaping portfolio plays a pivotal role in the City of Adelaide's efforts to protect its heritage, park lands, and urban environment. This portfolio leverages and celebrates our role as a Capital City Council, delivering services that demonstrate our environmental leadership.About the OpportunityThis Executive Assistant...

  • Visionary Leader for City Transformation

    4 weeks ago

    Adelaide, South Australia Adelaide City Council Full time

    About the OpportunityWe are seeking an exceptional Director, City Community to join our team in shaping the vision and strategic direction of our organisation.The Director will lead a team delivering exceptional experiences for our community and customers, providing opportunities for creativity, recreation and wellbeing in a city that is safe, accessible and...

  • Member Support Consultant Adelaide City

    2 months ago

    Adelaide, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, **Goodlife Health Clubs** is in a unique position to kickstart your career in the sector. We currently operate **97 premium clubs **in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment...

  • Adelaide Economic Development Ambassador

    4 weeks ago

    Adelaide, South Australia Adelaide City Council Full time

    About the RoleWe are seeking an exceptional individual to join our team as a member of the AEDA Advisory Committee. As a key representative for your industry sector, you will play a crucial role in driving economic growth and development in Adelaide.Job DescriptionThis is a unique opportunity to contribute to the city's prosperity by providing strategic...

  • City Shaping Administrative Support Specialist

    3 weeks ago

    Adelaide, South Australia Adelaide City Council Full time

    About the OpportunityThe City of Adelaide seeks a highly skilled Executive Assistant to provide effective support to the Director, City Shaping. This is a fantastic opportunity to play a key role in shaping the city's future and contribute to delivering high-quality services to our community.As part of the City Shaping portfolio, you will be responsible for...

  • Member Support Consultant Adelaide City

    6 months ago

    Adelaide, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...