Assistant Insurance Broker

5 days ago


Mulgrave, Australia Gallagher Full time

About Us:
Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

Overview:
**Gallagher **is a global leader in Insurance broking, risk management and consulting, with over 39,000 employees worldwide in over 130 countries. We have a global reach with a local presence and pride ourselves on being a socially responsible and an ethical organisation expressed through our Shared Values, The Gallagher Way. We are proud to have been awarded, for the 13th consecutive year, the 2023 World’s Most Ethical Companies by Ethisphere Institute (2023) as well as being one of Insurance Business Australia Top Insurance Employers and Forbes Best Employer for Women.

The **purpose of this role** is to service and grow a client portfolio by assisting our senior brokers. This role will include:

- Coordinating and compiling new business quotes and renewals
- Providing a high level of customer service with tight turnaround times to clients, brokers, underwriters and other key stakeholders
- Assisting in the overall account management and debtor management
- Seeking opportunities to improve internal business processes and cost efficiencies, and work with the Gallagher Service Centre to ensure processes and information are accurately prepared
- Gathering relevant client information and identifying key issues to provide assistance to broker
- Ensure 100% accuracy of documentation and policies for external and internal clients and procedures
- Keeping informed of industry trends by attending internal and external training sessions, industry seminars etc

**This is a great opportunity and to be considered**, we are seeking a minimum of 12 months’ experience in a similar role, ideally with exposure to the Insurance or Financial Services industry plus:

- Tier 1 or Tier 2 qualification desirable OR must be willing to complete upon commencement as fully supported by the business
- Strong organisational and time management skills with the ability to prioritise and multi-task
- Excellent verbal and written communication skills
- Excellent administration skills with a high attention to detail
- Strong commitment to client service excellence

**Gallagher Benefits - we offer great benefits and career development opportunities **including tuition assistance; career development and training to build a personalised career pathway; wellbeing offerings; employee assistance program; additional weeks’ Lifestyle leave; Gallagher Rewards for discounts at 350+ major retailers; Employee Stock Purchase Plan to invest in the company's growth potential; paid Volunteering days; and salary scarified superannuation options.
- Any offer of employment and subsequent continuing employment is dependent upon the satisfactory completion of background checks by Gallagher or by an external third party provider._

Gallagher is an Equal Employment Opportunity (EEO) employer committed to the principles of workplace diversity and inclusion. We welcome all people regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. We are committed to providing a working environment that embraces and values diversity, equity and inclusion.

Compensation and Benefits:
**We value inclusion and diversity**

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training



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