General Manager L Service Support L Disability

6 months ago

Melbourne, Australia Remedy Recruitment Full time

We are** **seeking an exceptional and experienced **General Manager l Service Support **to join the executive leadership team at Onemda. In this pivotal role, you will play a key role in shaping the future of the service support functions, ensuring exceptional performance, and contributing to the achievement of Onemda’s strategic vision. As the General Manager I Service Support you will report to the CEO and be a key member of the **Onemda **Executive Team.

**Onemda** was established 50 years ago and has evolved to deliver a unique mix of learning and therapeutic services which supports people to maximise their wellbeing, achieve their goals and reach their potential. This innovative and dynamic organisation operates eight campuses across Melbourne, with the Head Office located in the Eastern suburbs. They have built a team who are progressive and responsive, committed to research, innovation and best practice to deliver real, measurable outcomes.

**About the position**:

- Partner with the CEO and executive team to develop and execute strategic plans, risk frameworks, and quality standards.
- Lead the creation and implementation of operational plans to achieve strategic goals and objectives.
- Foster a high-performing service support team through coaching, mentoring, and building a strong culture of accountability, teamwork, and collaboration.
- Drive innovation, quality improvement, and best practices across the service portfolio.
- Oversee continuous quality improvement and safety management frameworks.
- Develop and implement effective KPIs to measure success and performance alignment with organisational goals.
- Lead the organisation's workforce strategy, fostering a positive culture and attracting top talent.
- Champion Onemda's unique value proposition to elevate the organisation's profile and industry standing.
- Effectively communicate complex information to diverse audiences.

**Qualifications**:

- Proven experience in a senior management role (e.g. General Manager, Executive Director, Operations Manager)
- Strong understanding of corporate finance, performance measures, and business acumen
- Analytical mind with the ability to solve problems creatively.
- Deep knowledge of corporate governance principles and best practices
- Passion for driving innovation and exceeding expectations.
- Experience in the NFP service sector such as disability, community services, health, or education.
- Relevant tertiary Business qualifications
- Ability to manage a broad portfolio

**Onemda offers a competitive compensation and benefits package and the opportunity to contribute meaningfully to an organisation committed to leading the way and making a difference.**

**‘Leadership is the capacity to translate a vision into reality.’ —Warren Bennis***

SCR-janie-de-souza

Janie de Souza
Director
Remedy Recruitment Pty Ltd
P: 0407 276 705

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