Customer Relations Officer

3 weeks ago

Canberra, Australia ACT Government Full time

Are you a people person with a flair for creating a fantastic experience for customers, possess great communication skills, love plants and likes to think outside the box? Then you might just be our new Customer Relations Officer at Yarralumla Nursery.

Yarralumla Nursery is the largest wholesale nursery in the southern tablelands and sells high quality, competitively priced plants to landscape, wholesale, and retail industries; Landcare groups; and local, state governments as well as the Australian Government. The Nursery propagates and grows over 300,000 cool climate plants annually from its own plant stock and seed bank including local, rare, and endangered species.

We are looking for a creative, energetic, organised and highly motivated person to effectively engage with internal and external stakeholders to promote the Yarralumla Nursery brand. The suitable applicant will also be leading, providing support, and motivating a small operational team to drive sales and provide high quality customer service.

This is an excellent opportunity to join a dynamic and supportive workplace that is making a difference to the landscape we live in. As part of the team, you will support the production and sale of high-quality plants to the Canberra community and the surrounding regions.

This position is Permanent full time and is based on site at the Yarralumla Nursery in Canberra.

The ACT Public Service supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability, culturally diverse people and those who identify as LGBTIQ are encouraged to apply.

**Eligibility/Other Requirements**:

- Certificate III in Horticulture or have equivalent demonstrated competence.
- Driver’s license _Class C_ is essential.
- This position _does_ require a pre-employment medical.
- Five plus years sales experience in a wholesale/retail nursery environment.
- Five plus years horticultural experience.

***

**Notes**: A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months.

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