Sales Associate

7 months ago

Sydney, Australia Tyro Full time

**Why work for us**

We're not just like every other bank. Tyro has always been a tech company at heart, but fostering a diverse and inclusive environment, and a passion for continuous learning has always been one of the most important parts of our company's culture.

Tyros are a highly collaborative mix of people. You will work closely with our awesome teams and individuals in engineering, product management, customer support, sales and other functions within the business. Our strong team of 600+ Tyros, just like our customers, are the lifeblood of our business. We go to great lengths to ensure a positive and enjoyable employee experience for all. Everyone is committed to delivering great outcomes for our customers, and you will have the chance to change the face of payments and commerce for Australian businesses.

Take a look here what it's like to work at Tyro.

**About Tyro Health**

Tyro Health is on a mission to create a better healthcare system. We’re passionate about making payments and claiming easier for practitioners, insurers, software vendors and the Australians they support.

We design our solutions around the way service providers work, whether that’s from a busy practice, a patient’s home or even online - making it easy to get paid, fast.

We are committed to connecting these stakeholders to drive more efficient communication, seamless financial transactions, and greater transparency in Australian healthcare. This is the crucial role our team play in building a better health system for all Australians.

**About the role**

Sales Associates are responsible for meeting and exceeding monthly sales targets through inbound/outbound leads and assisting our Tyro Health customers in solving for their claiming and payments needs.

Being a Sales Associate in the Tyro Health team means you will be part of a team who are supporting the growth and needs of vital service providers such as GP’s, Allied Health Professionals and Pharmacists, while ensuring the highest standard of customer satisfaction.

**What you'll do**:

- Action inbound calls to prospective customers.
- Initiate outbound calls to potential customers from provided leads.
- Present and promote products/services using effective sales techniques.
- Engage with customers to understand their needs and recommend appropriate solutions.
- Close sales and achieve monthly quotas.
- Maintain accurate records of sales activities and customer interactions in Salesforce.
- Stay informed about product features, industry trends, and competitive offerings.
- Provide exceptional customer service before, during, and after the sale to ensure customer satisfaction and retention.
- Uphold and contribute to Tyro's strong risk culture by complying with our policies, completing mandatory training and identifying and managing risks within your day-to-day work.

**What you'll bring**:

- Experience in inbound/outbound phone sales.
- Excellent time management and organisational skills.
- General understanding of the financial services industry.
- General understanding of the Australian health industry specifically payments and claiming.
- General understanding of payments equipment and Point of Sale systems.
- Problem solving & customer needs analysis.
- Excellent verbal and written communication skills.

**Culture and Perks**
- We offer some amazing employee benefits such as learning & development opportunities for professional and personal development, 16 weeks paid primary carers leave, 12 weeks paid secondary carers leave, annual team based volunteer day, long service leave program, novated leasing, and a Short Term Incentive Program to name a few.
- You will work autonomously, and will be trusted to make your own decisions and prioritise effectively. You will report to a manager, and support will always be there if you need it, but we **don’t** micro-manage.
- This role is full time, but flexible to meet your needs. You’ll be provided with a laptop and all the tools and support you need to succeed.

**Who we are**
- Launching in 2003, Tyro has grown to become Australia’s largest EFTPOS provider of all ADIs outside the big four banks. With over 600 staff, $34 billion in transactions in FY22, we’re much more than an EFTPOS provider - Tyro is an Australian bank and operates under the supervision of the Australian Prudential Regulation Authority (APRA). With 10 industry firsts to market, Tyro is a leader in credit, debit and EFTPOS card acquiring, Medicare and private health fund claiming and rebating services to Australian businesses. Find out how you can be a part of the Tyro journey today.

**Privacy and Submitting your Application**
- Tyro does not accept unsolicited agency CV’s. Please do not forward resumes to the team if you are not one of our listed preferred recruitment partners. Tyro is not responsible for any fees related to unsolicited resumes._

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