Contact Centre Officer

3 weeks ago


Strathfield, Australia Alexander Appointments Full time

$32.69 per hour + Super | 35hours per week, Mon-Fri 9am-5pm
- NSW State Government | Strathfield Location
- ASAP Start | Estimated 9month temp assignment, potential to extend
- **$32.69 per hour + Super | 35hours per week, Mon-Fri 9am-5pm**:

- **NSW State Government | Strathfield Location**:

- **ASAP Start | Estimated 9month temp assignment, potential to extend**

**About the Company**
Our large NSW State Government client aims to provide high quality, personalised vocational education and training to build prosperity, sustainability and innovation throughout the NSW community.

**About the Role**
They are currently seeking a Contact Centre officer with high volume processing experience to join their team in Strathfield. This is an estimated 9month temporary assignments, with a strong potential to extend.

Working within a high volume contact centre, you will be responsible for providing high quality customer service to potential customers providing detailed information on a variety of courses whilst processing the admissions and transactions on behalf of the Sales Team.

In this rewarding role, you will be undertaking the following duties
- Respond to customer enquiries in a high-volume call centre environment
- Deliver professional, high quality customer service
- Provide information on enrolment, courses and admissions
- Processing sales and transactions
- Updating and maintaining personal information into the database
- Records and database management, ensuring high integrity, accuracy and confidentiality
- Establish and maintain effective stakeholder relationships, facilitating partnerships and collaboration
- Ensure compliance with best practice, standards and legislation

**About You**
To be successful in this great assignment you will have the following
- Demonstrated experience working within a high volume contact centre environment
- Previous Sales experience highly advantageous
- Professional, resilient and confident with a customer service delivery focus
- Impeccable communication skills, both verbal and written
- Superior organisational skills with the ability to multi-task and prioritise conflicting deadlines
- Strong computer literacy and proficiency with MS Office suite and CRM’s
- Ability to work within a rapidly dynamic and changing fast paced environment
- Valid Working With Children’s Check (WWCC) and National Police Check
- Fully COVID vaccinated or Medical exemption
- Ability to commence immediately and commit to the duration of the assignment

**How to Apply**
**Only suitable applicants will be contacted**.



  • Strathfield, Australia APG Workforce Full time

    Government Role - Strathfield Location - $32.69 Per Hour + Super - Immediate Start - 3 Month Contract APG Workforce are currently seeking experienced Client Contact Officer for 3 month contract within a Strathfield Government Sector. **Pay Rate**: $32.69 Per Hour + Super **The Role**: The Client Contact Officer role provides support to students in an...


  • Strathfield, Australia Ashdown Consulting Full time

    $35 per/hour + super - 12 Month Contract - Strathfield **Administration Assistant | 12 Month Contract |$38.85 / hour inc. Super** - $35 per/hour + Super - 12 Month Contract - Strathfield Location **About the Company** This NSW Government agency is a major service provider who strives to deliver a more consistent and efficient experience within government....


  • Strathfield, Australia Trojan Recruitment Full time

    $65000 Annual Salary Plus Super - Permanent Full-Time Position - Inner West Sydney Join the Revolution in Visual Communication! Our client, an industry powerhouse shaping the visual communication landscape for over four decades, is on the hunt for a reliable Despatch Administration Officer to join their team and shine as the next superstar! About Our...

  • Call Centre Operators

    2 weeks ago


    North Strathfield, Australia St Trinity Property Group Full time

    Are you looking to earn great money in a fun office environment? - Are you wanting to work as part of a great team and be successful? We are seeking energetic, hands-on Business Sales Consultants, Outbound Sales Consultants, Telemarketers and Appointment Setters to join our ever evolving teams! Working on site in our office, you will enjoy a great...


  • Strathfield, Australia Australia Post Full time

    **Help us deliver like never before** As our Mail Sorting Officer, you’ll be working at a **Delivery Centre** where you’ll be responsible for manually sorting mail in preparation for delivery the next day. You’ll play a key role in supporting our Posties, who provide a vital service to our local community every single day. You might not be working...

  • Records Manager

    2 weeks ago


    Strathfield, Australia Meditech Staffing Full time

    **About us**: **Meditech Staffing **is an established, experienced service provider, specialising in aged care and disability support in the home of clients, or within an Aged Care facility. Our services expand across Sydney, the Central Coast and Newcastle. **Meditech** Staffing is committed to fostering an inclusive and values driven work environment...


  • Strathfield, Australia Alexander Appointments Full time

    $33-$36 per hour + Super| Full time + Part time options available - NSW State Government | Hybrid - Parramatta + WFH - ASAP Start | Estimated 5-month temp assignment, potential to extend - **$33-$36 per hour + Super| Full time + Part time options available**: - **NSW State Government | Hybrid - Parramatta + WFH**: - **ASAP Start | Estimated 5-month temp...


  • Strathfield, Australia NSW Government Full time

    **Student Enquiry Officer - NSW Government - Multiple roles** - **Initial 12 month contract with view to extend**: - **$35ph + super**: - **ASAP start pending checks (looking at potential start dates of early August)**: - **Strathfield location - Onsite full time**: - **38 hours per week, Monday to Friday, 9:00am - 5:00pm**: - **Working with Children...


  • Strathfield, Australia Wymap People Full time

    **Wymap People have an exciting opportunity for experienced Cargo Flight Clerks to join their team, working for one of Australia’s largest ground handling companies.** - **Main Accountabilities include but will not be restricted or limited to**:_ - Process documentation at freight acceptance and delivery. - Complete AVI check sheets and process. - Handling...


  • Strathfield, Australia TAFE NSW Full time

    **TAFE NSW Life-Changing Careers** **Education Support Officer - Foundation Studies** **Strathfield** **Permanent Part time (28 hours per week)** **$89,741.28 package includes salary ($79,420.00 pro rata), employer's superannuation and annual leave loading** At TAFE NSW, we are dedicated to life-changing impact. That’s why we offer world-class...


  • North Strathfield, Australia The Arnott's Group Full time

    Department: People and Culture - ANZ- Location: North Strathfield, AU, 2137- Job Function: People and Culture - ANZ- Employment Type: Part timeAt The Arnott’s Group, you’ll work with a diverse team who align with our values and are passionate and empowered to perform at pace and achieve big things. Alongside genuine people, you’ll enable the local...


  • Strathfield, Australia Goondee Aged Care Full time

    **About us** We are a small family owned facility located in the inner west of Sydney. We are investing in an exciting activity program and need a dedicated and experienced RAO to join our team. **About the Role** You will be responsible for promoting emotional and physical wellbeing through recreational activities that meet the consumers needs. Provide...


  • Strathfield, Australia Edu-Kingdom College Strathfield Full time

    With over 30 + centres across Australia and New Zealand, Edu-Kingdom College offers a safe, nurturing, and inclusive environment for students from Primary to High School to achieve their academic potential to the fullest. As an employer, Edu-Kingdom College offers a supportive, reputable, and vibrant work environment with flexible hours to cater to your...


  • Strathfield, Australia Little Zaks Full time

    Modern, purpose built centre + inclusive, supportive team & leadership - Get mentored by our experienced centre management to implement/develop programs - Career progression opportunities after completing the traineeship **Are you looking to start your Early Childhood Education career? This is an entry level position, no prior experience...


  • Strathfield South, Australia Northside Fine Foods Full time

    **About the Role**: This role is full time Monday to Friday, an immediate start for successful applicant is available. The successful applicant will be required to provide support to our Sales Teams, general customer service duties, Tele Sales will be the main focus and a pivotal part of your everyday duties, making phone calls to existing customers and...

  • High School Tutors

    7 days ago


    Strathfield, Australia Edu-Kingdom College Strathfield Full time

    **Edu-Kingdom College** With over 30 + centres across Australia and New Zealand, Edu-Kingdom College offers a safe, nurturing, and inclusive environment for students from Primary to High School to achieve their academic potential to the fullest. As an employer, Edu-Kingdom College offers a supportive, reputable, and vibrant work environment with flexible...


  • Strathfield, Australia Edu-Kingdom College Strathfield Full time

    With over 30 + centres across Australia and New Zealand, Edu-Kingdom College offers a safe, nurturing, and inclusive environment for students from Primary to High School to achieve their academic potential to the fullest. As an employer, Edu-Kingdom College offers a supportive, reputable, and vibrant work environment with flexible hours to cater to your...


  • Strathfield, Australia Little Zaks Full time

    Part-time 23 hours per week - Monday to Friday 4.6 hours per day - Modern, purpose built centre + inclusive, supportive team & leadership - Get mentored by our experienced centre management to implement/develop programs **Little Zak's Academy** is privately owned and family run. Our aim is to provide early childhood care and education in a safe, welcoming,...


  • Strathfield, Australia Recruit and Consult Full time

    $70,000 - $90,000 - Esay parking right out teh front of the office - Work from home flexibility up to two days per week **A little bit about the company**: Are you eager to get a work from home day so you can manage your work/life balance? This could be the best career move for you. Our client’s office is located in the bustling Inner West and they focus...


  • North Strathfield, Australia Affinity Education Group Full time

    Job description ✨We are hiring!✨ Are you our next Shining Star? ⭐️ We are a 92-place centre in North Strathfield full of endless opportunities! If you’re looking to take your career to the next level, look no further! We are on the lookout for passionate educators! If you’re looking for career growth, up to 50% childcare discounts,...