Client Support Officer

4 days ago

Liverpool, Australia AMES Australia Full time

Full-time maximum term position until 30 June 2025, based at Liverpool
- Administrative support for job seekers from a Culturally & Linguistically Diverse (CALD) background
- Annual salary is $52,717 + 11% super
- Other benefits include:

- Regular performance feedback and performance review process
- Supportive environment and caring work culture with work/life balance
- Cultural Diversity
- Salary packaging (Full FBT employer) including: superannuation, Novated Leases, laptops, mobile phones, professional development, subscriptions and memberships, and briefcases
- Flare Employee Discounts Program
- 17.5% Annual Leave Loading
- Flexible Working Arrangements where it meets operational requirements

**About the position**
**Client Support Officer** position for our Liverpool location, to provide tailored and accurate administrative support to the Service Delivery Managers, Employment Mentors and other site employees within the Employment Portfolio. If successful, you will work with Employment Mentors to provide seamless service to job seekers from a CALD background, reducing the number of administrative and monitoring activities for the team. The Client Support Officer position is considered a potential pathway to becoming an Employment Mentor with AMES Australia, for people with no previous employment services experience.

**To express an interest in this role, please address the following key selection criteria**:

- Willing to complete the Employment Services Skills Set
- Good interpersonal and communication skills, including the ability to communicate with a range of clients over the phone, face to face and/or in writing
- Ability to take initiative, problem solve and take the extra mile to engage clients
- Strong organisational and time management skills with willingness to learn
- Exposure to financial processes, payments and/or petty cash management
- Ability to work both independently and collaboratively as part of a team in a busy environment
- Ability to communicate service requirements to job seekers whilst ensuring the delivery of excellent customer service
- Demonstrated positive values of integrity, reliability, teamwork and professionalism consistent with the AMES Vision and values and demonstrated commitment to quality and continuous improvement principles_. _
- Some prior work experience in an administrative role is desirable
- A current valid Driver's Licence is desirable
- Ability to speak a second language will be highly regarded

**To express an interest in this position please submit**:

- Your current resume
- Cover letter addressing the key selection criteria outlined above

**About us**

AMES Australia is a statutory authority which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base.

AMES Australia's Values are: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human Rights

  • Practice Manager

    2 months ago

    Liverpool, Australia Healthcarelink Support Full time

    Our client is a team thats dedicated to making a difference in people's lives every day. They are dedicated professionals, committed to delivering the highest quality of care to our patients and they are looking for individuals who share the same passion for helping others and who are ready to grow their careers.They are looking to hire a diligent...

  • Client Services Officer

    2 months ago

    Liverpool, Australia Sirius People Full time

    **$36.00 per hour + super**: - **Ongoing temporary to perm opportunity**: - **Liverpool area** Our client, a leader in their industry, is looking for a Client Services Officer to join their Customer focused team. **Reporting to the Site Manager, your main tasks will include**: - Assisting people when visiting on site - Assisting in the administrative...

  • Client Services Officer

    1 week ago

    Liverpool, Australia Sirius People Full time

    $36.00 per hour + super:- Ongoing temporary to perm opportunity:Liverpool areaOur client, a leader in their industry, is looking for a Client Services Officer to join their Customer focused team.Reporting to the Site Manager, your main tasks will include:Assisting people when visiting on site Assisting in the administrative tasks around events And adhoc...

  • Disability Support Worker

    1 week ago

    Liverpool, Australia Jaeman Support Services Full time

    **About Us** Jaeman support services are a provider of professional support staff that help in providing our clients with the ability to choose how they are supported, enabling them to live their life to the fullest and as they choose. Through our dedicated support staff, community-based engagement, and in house activity focused team, we aim to support our...

  • Disability Support Worker

    1 week ago

    Liverpool, Australia Jaeman Support Services Full time

    About UsJaeman support services are a provider of professional support staff that help in providing our clients with the ability to choose how they are supported, enabling them to live their life to the fullest and as they choose. Through our dedicated support staff, community-based engagement, and in house activity focused team, we aim to support our...

  • Disability Support Worker

    3 weeks ago

    Liverpool, Australia ML Support Services Full time

    **ABOUT ML SUPPORT** We are an energetic and dynamic organisation dedicated to supporting and empowering people to achieve their personal ambitions and enrich their futures. Working with us, you will be promoting health, wellbeing and social inclusion by supporting our customers to achieve their goals and aspirations. **ABOUT THE ROLE** We are seeking...

  • Disability Support Worker

    3 weeks ago

    Liverpool, Australia ML Support Services Full time

    **ABOUT ML SUPPORT** We are an energetic and dynamic organisation dedicated to supporting and empowering people to achieve their personal ambitions and enrich their futures. Working with us, you will be promoting health, wellbeing and social inclusion by supporting our customers to achieve their goals and aspirations. **ABOUT THE ROLE** We are seeking...

  • Disability Support Worker

    1 week ago

    Liverpool, Australia ML Support Services Full time

    **ABOUT ML SUPPORT** We are an energetic and dynamic organisation dedicated to supporting and empowering people to achieve their personal ambitions and enrich their futures. Working with us, you will be promoting health, wellbeing and social inclusion by supporting our customers to achieve their goals and aspirations. **ABOUT THE ROLE** We are seeking...

  • Disability Support Worker

    1 week ago

    Liverpool, Australia ML Support Services Full time

    ABOUT ML SUPPORTWe are an energetic and dynamic organisation dedicated to supporting and empowering people to achieve their personal ambitions and enrich their futures. Working with us, you will be promoting health, wellbeing and social inclusion by supporting our customers to achieve their goals and aspirations.ABOUT THE ROLEWe are seeking Disability...

  • Office Administrator

    2 weeks ago

    Liverpool, Australia Support and care Partners Full time

    **Full Job Description** **Office Admin /PA** **PART TIME 5 DAYS A WEEK** **9:30am to 2:30pm** **Job description** Support & Care Partners is currently experiencing some exciting changes and growth. As such we are currently looking for an experienced and highly engaged Office assistant This is a Part time opportunity working with the management...

  • Client Engagement Officer

    2 months ago

    Liverpool, Australia MindSea Psychology Full time

    This role is a casual position and suited to someone who is looking for flexibility and can work independently. Experience as a receptionist is a bonus but not required. This role may suit well someone studying psychology but this is also not required. The person will need to be mature, empathetic, friendly, and organised. The applicant must be an Australian...

  • Client Engagement Officer

    5 hours ago

    Liverpool, Australia MindSea Psychology Full time

    This role is a casual position and suited to someone who is looking for flexibility and can work independently. Experience as a receptionist is a bonus but not required. This role may suit well someone studying psychology but this is also not required. The person will need to be mature, empathetic, friendly, and organised. The applicant must be an Australian...

  • Client Service Officer

    3 weeks ago

    Liverpool, Australia NSW Department of Communities and Justice Full time

    Division: Southern HDDSEM- Location: Liverpool, NSW, AU, 2170- Req ID: 58482**Client Service Officer - Contact Centre** **_Our clients come from all walks of life, as so do we._** **_We hire great people from a wide variety of backgrounds, not just, because it is the right thing to do, but because it makes us stronger._** **What is on offer?** **We are...

  • Office Administrator

    1 week ago

    Liverpool, Australia Support and care Partners Full time

    Full Job DescriptionOffice Admin /PAPART TIME 5 DAYS A WEEK9:30am to 2:30pmJob descriptionSupport & Care Partners is currently experiencing some exciting changes and growth.As such we are currently looking for an experienced and highly engaged Office assistant This is a Part time opportunity working with the management team.Your key responsibilities in the...

  • Female Disability Support Workers

    7 days ago

    Liverpool, Australia IndivFocus Care Support Pty Ltd Full time

    We are looking for dedicated experience female support workers who is compassionate, empathetic, committed to provide quality support to our client & have the heart to help people with disability. The role involves support in areas of personal care tasks - exercise, PEG feeding, hoist transfers, meal preparation & domestic tasks. In home training will be...

  • Female Disability Support Workers

    1 week ago

    Liverpool, Australia IndivFocus Care Support Pty Ltd Full time

    We are looking for dedicated experience female support workers who is compassionate, empathetic, committed to provide quality support to our client & have the heart to help people with disability.The role involves support in areas of personal care tasks - exercise, PEG feeding, hoist transfers, meal preparation & domestic tasks. In home training will be...

  • Support Coordinator

    4 weeks ago

    Liverpool, Australia Autism Advisory and Support Service Full time

    **NDIS Support Coordinator** **(Part Time Maternity Leave Cover) We have an exciting opportunity for an **experienced and driven NDIS Support Coordinator** to join our collaborative, dedicated team based in Liverpool. We are offering a part-time maternity leave cover position with a view to extend to full time hours and permanent appointment for the...

  • Support Coordinator

    24 hours ago

    Liverpool, Australia Autism Advisory and Support Service Full time

    **NDIS Support Coordinator** **(Part Time Maternity Leave Cover) We have an exciting opportunity for an **experienced and driven NDIS Support Coordinator** to join our collaborative, dedicated team based in Liverpool. We are offering a part-time maternity leave cover position with a view to extend to full time hours and permanent appointment for the...

  • Support Officer

    3 weeks ago

    Liverpool, Australia NSW Government -School Infrastructure NSW Full time

    **Ongoing Full-Time** - **Location: Liverpool** - **Package includes salary ($70,694 to $76,857 p.a), employer's contribution to superannuation and annual leave loading.** NSW Department of Education has an exciting opportunity for a skilled and experienced individual to join School Infrastructure NSW as an **Office Support Officer.** **About the...

  • Experienced Ndis Support Coordinator

    1 week ago

    Liverpool, Australia Autism Advisory and Support Service Full time

    This is an exciting time to be working at AASS Our team is growing and we are expanding intoNorthern NSW (Tweed Heads). We are looking for experienced and driven NDIS SupportCoordinators to come along on this journey and work collaboratively with our friendly team inLiverpool. This role will initially require working remotely from home until we transition...