Student Enrolment Officer

2 weeks ago

Frankston, Australia Chisholm Institute Full time

You will be accountable for the provision of customer focused enquiry and enrolment services to meet customer needs and enhance Chisholm Institute’s business.

You will interact directly with customers and students in a professional manner to provide information and assistance throughout their various stages of their journey.

Your key accountabilities will be to:

- Receive and distribute incoming institute enquiries through to relevant teams
- Provide current students with general enquiry support with a focus on first point resolution
- Provide timely and accurate assistance to all internal and external customers with general enquiries such as certificate collection, parking permits, general directions to ensure that the customer experience is positive
- Support internal and external enquiries in a professional and engaging manner aligned to Chisholm’s Customer Service Guidelines
- Participate in weekly team meetings to communicate operational activity and to contribute to the operation of the team
- Provide engagement session support, ensuring enrolment compliance and efficient administration
- Provide enrolment administration support to students in a professional and engaging manner aligned to Chisholm’s Customer Service Guidelines

**ABOUT YOU**

You will have relevant qualification at a minimum of post-secondary level or equivalent relevant experience and demonstrated evidence of ongoing professional development.

Crucial to your success will be your proven track record in customer service and administration experience in complex environments.

You are a highly motivated person with effective self-management skills including the ability to manage time, set priorities, plan and organise work.

**BELONGING AND INCLUSION**

Chisholm is resolutely diverse. We celebrate our people’s unique contributions to achieving our ambition to transform lives through relevant and responsive high-quality education. Chisholm’s culture of Belonging & Inclusion strives to promote a self-regulating culture that enhances the experiences of our employees, students and communities.

We welcome and encourage applicants from diverse backgrounds to apply.

**Aboriginal and Torres Strait Islander Applicants**

Chisholm has zero tolerance for child abuse and all forms of harm to children. All allegations and safety concerns will be treated consistently in accordance with Chisholm policy and procedure.

**HOW TO APPLY**

Applications for this position close **9am, Monday 13 May 2024**.

Applications should include:

- a covering letter
- curriculum vitae
- contact details of three (3) referees
- valid Employee Working With Children Check
- National Police Check
- International Police Check (if applicable)
- verification of unrestricted work rights in Australia, eg citizenship, passport or birth certificate
- certified copies of qualifications and transcripts

Chisholm Institute reserves the right to withdraw an advertised position at any stage.

  • Student Enrolment Officer

    2 months ago

    Frankston, Australia Chisholm Institute Full time

    This position is accountable for the provision of customer focused and enrolment services to meet customer needs and enhance Chisholm’s business. Key Accountabilities include: - Provide timely and accurate assistance to all internal and external customers with general enquiries such as certificate collection, parking permits, general directions to ensure...

  • Student Enrolment Officer

    2 months ago

    Frankston, Australia Chisholm Institute Full time

    You will be accountable for the provision of customer focused enquiry and enrolment services to meet customer needs and enhance Chisholm Institute’s business. You will interact directly with customers and students in a professional manner to provide information and assistance throughout their various stages of their journey. Your key accountabilities...

  • Student Enrolment Officer

    8 hours ago

    Frankston, Australia Chisholm Institute Full time

    You will be accountable for the provision of customer focused enquiry and enrolment services to meet customer needs and enhance Chisholm Institute’s business. You will interact directly with customers and students in a professional manner to provide information and assistance throughout their various stages of their journey. Your key accountabilities...

  • Enrolments Manager

    2 months ago

    Frankston, Australia John Paul College Full time

    Home - Job Info - Education Support Employee **Role Description/Criteria** John Paul College, Frankston is a Catholic co-educational secondary school with a rich heritage in the traditions of the FCJ sisters and the Marianists. We believe every student’s success is grounded in quality learning and teaching, and a school culture that fosters wellbeing,...

  • Enrolments Manager

    1 day ago

    Frankston, Australia John Paul College Full time

    Home - Job Info - Education Support Employee **Role Description/Criteria** John Paul College, Frankston is a Catholic co-educational secondary school with a rich heritage in the traditions of the FCJ sisters and the Marianists. We believe every student’s success is grounded in quality learning and teaching, and a school culture that fosters wellbeing,...

  • Enrolments Manager

    1 week ago

    Frankston, Australia John Paul College Full time

    Home Job Info Education Support EmployeeRole Description/CriteriaJohn Paul College, Frankston is a Catholic co-educational secondary school with a rich heritage in the traditions of the FCJ sisters and the Marianists. We believe every student's success is grounded in quality learning and teaching, and a school culture that fosters wellbeing, promotes...

  • Academic Administration Officer

    3 weeks ago

    Frankston, Australia Chisholm Institute Full time

    As the Academic Administration Officer you will be accountable for providing a range of administrative support activities to a business area in the Institute supporting students through data records management, and by providing general student administration services including enrolments, award issuance and graduations. This role focuses on accuracy in...

  • Academic Administration Officer

    3 weeks ago

    Frankston, Australia Chisholm Institute Full time

    As the Academic Administration Officer you will be accountable for providing a range of administrative support activities to a business area in the Institute supporting students through data records management, and by providing general student administration services including enrolments, award issuance and graduations. This role focuses on accuracy in...

  • Academic Administration Officer

    1 week ago

    Frankston, Australia Chisholm Institute Full time

    As the Academic Administration Officer you will be accountable for providing a range of administrative support activities to a business area in the Institute supporting students through data records management, and by providing general student administration services including enrolments, award issuance and graduations.This role focuses on accuracy in...

  • Customer Relationship Management/student Management

    4 weeks ago

    Frankston, Australia Chisholm Institute Full time

    The Customer Relationship Management (CRM)/Student Management System (SMS) Support Officer provides support to the Team Leader CRM/SMS through assisting with CRM and SMS maintenance, configuration and acceptance testing of new releases and patches. The role is responsible for contributing to the effective day-to-day administrative and operational activities...

  • Customer Relationship Management/student Management

    4 weeks ago

    Frankston, Australia Chisholm Institute Full time

    The Customer Relationship Management (CRM)/Student Management System (SMS) Support Officer provides support to the Team Leader CRM/SMS through assisting with CRM and SMS maintenance, configuration and acceptance testing of new releases and patches. The role is responsible for contributing to the effective day-to-day administrative and operational activities...

  • Customer Relationship Management/student Management

    1 week ago

    Frankston, Australia Chisholm Institute Full time

    The Customer Relationship Management (CRM)/Student Management System (SMS) Support Officer provides support to the Team Leader CRM/SMS through assisting with CRM and SMS maintenance, configuration and acceptance testing of new releases and patches. The role is responsible for contributing to the effective day-to-day administrative and operational activities...

  • Administrative Officer

    1 week ago

    Frankston, Australia Chisholm Institute Full time

    You will be accountable for providing customer service, administrative and operational support to the Building & Construction business area.This role will focus on providing a customer service, administrative and professional support and service as well as responsibilities for any allocated specific activities and projects.The incumbent is a key and active...

  • Mental Health Officer

    2 weeks ago

    Frankston, Australia Peninsula Health Full time

    **Occupational Therapist Student, Social Work Student and Medical Students.** - **Contribute to safe and effective patient care**: - **Frankston, Mornington Peninsula & surrounding locations**: - **Classification: Mental Health Officer MH Level 1 year 5 (SP15)** **Who We Are and What We Stand For** Peninsula Health is the major metropolitan health...

  • Intensive Care Nursing

    4 weeks ago

    Frankston, Australia Peninsula Health Full time

    **Advance your career through postgraduate studies in Intensive Care**: - **Diverse experiences and supportive clinical education program**: - **Dynamic team environment**: - **Frankston, Mornington Peninsula & surrounding locations**: - **Classification: RN GRADE 2 YEAR 8 (YP9)** **Who We Are and What We Stand For** Peninsula Health is the major...

  • Intensive Care Nursing

    3 weeks ago

    Frankston, Australia Peninsula Health Full time

    **Advance your career through postgraduate studies in Intensive Care**: - **Diverse experiences and supportive clinical education program**: - **Dynamic team environment**: - **Frankston, Mornington Peninsula & surrounding locations**: - **Classification: RN GRADE 2 YEAR 8 (YP9)** **Who We Are and What We Stand For** Peninsula Health is the major...

  • Casual Learner Support Services Officer

    2 months ago

    Frankston, Australia Chisholm Institute Full time

    The purpose of the position is to provide seamless frontline service, enriching the student experience and supporting students to achieve their study goals. The role focuses on providing support to students and staff to access appropriate library resources, provide technical support as a first point of contact and respond to customer enquiries across...

  • Casual Learner Support Services Officer

    1 week ago

    Frankston, Australia Chisholm Institute Full time

    The purpose of the position is to provide seamless frontline service, enriching the student experience and supporting students to achieve their study goals.The role focuses on providing support to students and staff to access appropriate library resources, provide technical support as a first point of contact and respond to customer enquiries across numerous...

  • V- Youth Mentoring Assistant

    3 weeks ago

    Frankston North, Australia The Salvation Army Full time

    Start your mission volunteer experience with The Salvation Army today! We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. ABOUT US The Salvation Army is one of Australia’s largest and most-loved...

  • Secondary School Work Experience Placements

    3 weeks ago

    Frankston, Australia Peninsula Health Full time

    **- Are you in year 10 to 12 at Secondary School?** - **Are you interested in pursuing a career in Health Sector?**: - **Are you looking for placement between June - November 2023?**: - **This is your opportunity to observe a job in a hospital setting!** **About our Work Experience Program** Peninsula Health is proudly relaunching their Work Experience...