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Media Researcher

4 months ago

Surry Hills, Australia Employment Hero Full time

**About the Company**:
Streem delivers comprehensive and realtime Print, Online, Television, Radio and Social media intelligence to corporate and government media teams across the ANZ market, helping them to monitor, analyse and respond to news as-it-happens. A challenger business in a highly monopolised market, Streem applies technology and human intelligence to deliver customers a fast, flexible and innovative media monitoring and analysis platform on Desktop, Tablet and Mobile.

**Location**:
Surry Hills, Sydney, NSW

**Website**:
**The Role**:
The Media Researcher role is focused on examining the media landscape to maintain and update Streem's Journalist and Media Contact Database, providing coding and analysis support to the Insights team and general support to the Account Management team.

**Responsibilities include (but are not limited to)**:

- Maintaining and expanding the journalist database via online and phone research
- Collaborating with Insights and Reporting teams to prepare basic analysis and perform sentiment coding according to client briefs
- Preparing and building basic insights/analysis reports, according to the client brief, using the Instant Insights+ tool.
- Performing basic data entry, research and media analysis activities associated with Streem’s customer base
- Performing research into Streem customer keywords, profiles, brands, stakeholders and key dates
- Database maintenance and quality control of news content flowing through the platform
- Performing quality control of TV and radio content, media item processing and marking up advertisement content
- CRM maintenance and quality control of all data entries within the tool
- Providing manual data feedback on AI/Algorithmic functions to improve the accuracy of the output
- Liaising with Streem’s Account Management team and feeding back customer requests to ensure the platform/product meets their needs
- Other duties as determined by Streem from time to time

**What skills and experiences you'll need**:

- **Australian permanent residency or be an Australian citizen**:

- **Entry level research position**:

- **Excellent verbal and written communication skills and strong command of English language**:

- **Proactive and enjoys a fast-paced environment**:

- **Have a keen interest in the Australian media landscape**:

- **Positive can-do attitude, energetic, and media-savvy**:

- **Ability to manage conflicting priorities and deadlines while maintaining a sharp attention to detail**

**Desirable**:

- **Experience working with Microsoft Excel/Google Sheets**:

- **Graduates with communications/media degree with research experience**:

- **Background or education in communications/media/journalism**

**Reasons to come work at Streem**:

- **Work with a group of 140+ dedicated, motivated, and loyal staff in Surry Hills and around Australia**
- **Enjoy daily gourmet lunches prepared for all staff by our in-house chef, plus access to the constantly filled snacks and drinks bar**
- **Access to $3,000 per year of Education and Training allowance and $2,000 Talent Referral Scheme**
- **Benefit from internal and external reward activities including corporate massages, flu vaccinations, pub lunches and off-site events, and a range of corporate discounts on homeware, kitchenware, movie vouchers, tech etc.**
- **Join a flexible working environment, and access a newly fitted out Surry Hills HQ (minutes from Central station)**
- **Take your birthday off every year, access Mental Health Days and our Employee Assistance Program (EAP) paid for by Streem, providing you an outlet for confidential support in your personal and professional life