Specialist Support Coordinator

7 months ago

Brisbane, Australia Summer Foundation Full time

The Housing Hub was created in 2017 with a goal to support people with disability to find suitable and quality housing. Thousands of properties across Australia are currently listed on the Housing Hub website, making it easier for housing seekers to find the right home. Finding the right home can be a long and complicated process, so we’ve created an online community where housing seekers and housing providers work together to develop a market where people with disability enjoy choice and control.

Housing Hub staff are experts in the field. Joining the team is a great opportunity to work with like minded, creative people, experienced in NDIS Housing Options.

The team at the Housing Hub enjoy a hybrid work environment - going into the office for some much needed team time and working from home when you need. Remote working is also available with face to face participant work as required from time to time.

**About the role**

The Housing Hub is looking for a Specialist Support Coordinator or a Support Coordinator looking to take the next step in their career. The role will support people with disability to understand their housing options and develop quality evidence to be submitted to the NDIA.

We are seeking someone who will put people with disability first, and will respect the housing preferences of those we support. The person will bring both the evidence for a home and living decision and the participant’s stories to life. This role will work towards quality outcomes and be accountable.

**If you were in the role last week you may have been**:

- Supporting people to identify their housing goals and housing needs and preferences
- Exploring housing options that align with their housing goal
- Coordinating and contributing to evidence required for submission to the NDIA in relation to home and living supports.
- Supporting with review or appeals required if an NDIS outcome does not align with the person’s needs
- Completing Secondary Consultation - Reviewing and providing feedback on existing home and living evidence to enhance the quality of evidence prior to submission to the NDIA

**Key Responsibilities**
- Support clients to understand the housing related supports within their NDIS plan
- Maintain high level understanding of eligibility for NDIS Home and Living Supports (including SDA, ILO and SIL)
- Development of high quality documentation in relation to eligibility for funding of supports
- Adherence to database entry and requirements for recording information
- Maintaining current knowledge of legislation regarding the NDIS
- Understanding changes within the NDIS that relate to home and living supports

**Desired Skills and Experience**:
**What experience and skills are we keen for you to have?**
- Experience working with people with disability who have complex needs
- Exceptional writing skills
- An ability to work within a CRM database efficiently
- A valid driver’s licence and vehicle
- NDIS Worker Screening Check

**Desirable**
- Previous experience working as a housing specialist, support coordinator or specialist support coordinator
- Qualification in social work, psychology, occupational therapy or mental health nursing
- Knowledge of the NDIS and legislation underpinning the NDIS
- Understanding of SDA, ILO and SIL
- Confidence to build relationships within the sector

**Requirements**:
**How to apply**

We’re committed to growing and empowering a more inclusive community within Summer Foundation. That’s why we hire diverse teams of people from all backgrounds, experiences, and perspectives.

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