Manager Franchising

1 month ago

Brisbane, Australia Subway Full time

**Region**: ANZ Markets
Ready for a fresh, new career? Look no further because one of the world’s most iconic brands can help you get there.
Why Join Us?
At Subway, “better” is baked into our DNA. We are a brand that believes in continued improvementin our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as one of the world’s leading restaurant brands, we’ve always embraced change and the path ahead. And today, we're making better living way easier.
Our purpose is about more than the food we serve in our restaurants. It’s centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey.
**About the Role**:
**Responsibilities include but are not limited to**:

- Coordinate interviews and meeting in each Subway Marketing Operations (SMO) territory with the Director, Franchise Performance (DFP) and Business Development Managers (BDM)as required. Validate all information has been received correctly and in full. Coordinate feedback from SMO territory teams and finalise decisions in conjunction with DFP’s.
- Review all required documentation that is submitted by the SMO Territories to ensure accuracy and completeness; and following up with the relevant body if there are corrections required or additional information
- Prepare all franchising and transfer documentation as required by law and Subway Policy. Success rate will be to validate documentation at 100% accuracy. Track all stages of the Franchising and transfer process to ensure timely follow up at all points of the process. If blockages occur throughout the process, create efficiencies to enable smoother transition process.
- Work closely with the legal team (Transfers/Franchising) to finalise all necessary paperwork and move transfers to approval stage and agree on settlement dates. Communicate clearly and accurately with new and existing franchisees so all actions are completed in appropriate timeframes.
- Monitor and maintain the Subway Franchising Microsite. Ensure all content is current and accurate, and all ‘contacts’ within the site are maintained correctly. If updates are required, Budget requests are made annually through the Director, Development for action in the following year.
- Track and monitor Multi Unit Owner (MUO) performance on key indicators so ‘Ready to Grow’ Status is always up to date. Co-ordinate findings and validate with DFP’s in each territory.

**Skills and Abilities Required**:

- Bachelor in Administration, Contracts, Finance, Law or equivalent
- 4, 5+ years of Franchising or Legal Administrative work
- Ability to work in a time pressured environment while multi tasking
- High attention to detail style
- Proven relationship and negotiation skills
- Proven ability to review processes and implement change for continuous improvement
- High level of communication both verbal and written
- Previous QSR experience in Franchisee Sales - preferred
- Experience with CRM
- Experience in legal background or legal support
- Clear, concise communication skills, both written and verbal.
- Computer proficiency (Microsoft Office, database, Internet, and documentation software required.
- Strong team player and motivated problem solver.
- Ability to work in a fast paced, deadline-driven environment, and to balance changing priorities to drive key projects to completion with mínimal

supervision.
- Solid analytical skills with the ability to develop creative solutions to solve problems

What do we Offer?
- Insurance Plans (Medical/Life)
- Pension
- Competitive Bonus
- Mobility Allowance
- Tuition Reimbursement
- Company Holidays
- Employee Resource Groups
- Volunteering time
- And Many More..

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