Concierge (Melbourne)

1 week ago

Melbourne, Australia Hub Australia Full time

Immerse yourself in a vibrant, dynamic, and joyous team atmosphere
- Certified Great Place to Work organisation
- Comprehensive wellness & lifestyle package

**Hub Australia** provides premium workspaces, business networks, and services across multiple locations in Sydney, Melbourne, Brisbane, Canberra and Adelaide.

Founded and headquartered in Melbourne, Hub has rapidly grown to become the largest privately-owned coworking operator in Australia, with over 100 staff and 3500 members ranging from small business and government to non-profit and corporations.

Established in 2011, Hub is a Certified B-Corporation and the first coworking space in Australia to be certified Carbon Neutral with Climate Active. Hub is a fun, energetic, and dynamic environment with plenty of room for growth - as we continue to build the best place to create, share, and work with others, there’s a perfect place for you to grow with us.

**Our newest venture? A premium clubhouse in the heart of Melbourne's CBD**

Welcome to a workspace where sophistication meets functionality, where tenants transform into valued guests. Here, they are privy to a suite of services, including world-class concierge, deluxe business centres, tailor-made workspaces, and an opulent wellness centre.

**The experience begins with you.**
As concierge, you’ll curate memorable exchanges from the moment someone enters our luxuriously charming welcome area. At its core, this role embodies all elements of authentic service as you greet, coordinate and assist patrons and their guests. As the affable face of this venue, you’ll grow meaningful connections that’ll allow people to feel not only acknowledged, but a true sense of belonging.

If you're passionate about service and keen to bring your unique flair to an innovative workspace, we want to hear from you

**What your day to day will look like**:
**_Welcoming Presence:_**
- Taking ownership of the welcome desk, you’ll lend your expertise to assisting and coordinating tenants and their guests, ensuring seamless working experiences
- You’ll allocate facility access via day passes and guide guests on how to make the most of their time with us
- Assist with arrivals, ensuring appropriate security and internet access is readily available
- Taking pride in cultivating a welcoming environment, with the warmth of fresh flowers and efficiency of an organised workspace

**_Administration:_**
- Allocating and arranging member mail, effectively notifying tenants as required
- Scheduling daily bookings and guiding guests to meeting rooms, podcast studios or the wellness centre
- Effortless communication with the head concierge, fostering a functional and dynamic team focussed mentality
- You’ve obtained at least 2 years of experience in a high-end customer service environment. Having worked in a 4 or 5-star hotel would be a significant advantage.
- You genuinely enjoy managing client relationships and strive to infuse warmth into every interaction. Your interpersonal skills shine bright in every conversation.
- The ability to maintain your poise in a fast-paced environment is a must. You can handle pressure with grace and continue to deliver gold standard service.
- Your polished written and verbal communication skills ensure clarity and effective interactions.
- Strong time management skills and a keen eye for detail are crucial.
- A passion and understanding of our product, services and brand differentiators

**The perks of working with Hub**:

- Immerse yourself in a vibrant, dynamic, and joyous team atmosphere
- Join ranks with some of Australia's top organisations, certified as a Great Place to Work
- Contribute to a B Corp and certified carbon-neutral organisation, committed to making a positive impact on society and the environment
- Achieve a balanced lifestyle through our comprehensive wellness programme and lifestyle fund
- Expand your skillset and career trajectory with our personalised training and professional development offerings
- Support to make a social and environmental impact with paid volunteer leave each year

**Embrace the Opportunity**

Take the chance to be an integral part of the grand inauguration of our distinguished new clubhouse in Melbourne. Together, we will push the envelope of exceptional workspace experiences. We invite you to apply

  • Concierge Attendant

    3 weeks ago

    Melbourne, Australia Crown Melbourne Full time

    **Job Number**: MEL14620) **Concierge Attendant** **CROWN TOWERS - FULL TIME** At Crown Resorts, our purpose is simple. Together, we create exceptional experiences with respect and care for our communities. Our employees embrace our company values through our behaviours. We act with integrity, we care, we strive for excellence and we work together. We...

  • Concierge

    3 weeks ago

    Melbourne, Australia Park Hyatt Melbourne Full time

    Summary **About Park Hyatt Melbourne** Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches. **About the Role** As the...

  • Concierge Team Leader

    3 weeks ago

    Melbourne, Australia City of Melbourne Full time

    **Join our State of the Art Munro Library!**: - **Optional ADO, volunteer leave available & more...**: - **Permanent, full-time**: - **Class 5: $97,080 plus 11% Superannuation** We are the City of Melbourne, a City of possibility and place to be bold and inspirational. We are rapidly transforming to meet the evolving challenges faced by a global city....

  • Concierge Team Leader

    3 weeks ago

    Melbourne, Australia City of Melbourne Full time

    **Join our State of the Art Munro Library!**: - **Optional ADO, volunteer leave available & more...**: - **Permanent, full-time**: - **Class 5: $97,080 plus 11% Superannuation** We are the City of Melbourne, a City of possibility and place to be bold and inspirational. We are rapidly transforming to meet the evolving challenges faced by a global city....

  • Valet Concierge

    4 weeks ago

    Melbourne, Australia Melbourne Airport Full time

    **_Join our dynamic team at Melbourne Airport as a Valet Concierge and embark on a journey of providing unparalleled customer service in a premium setting. _** As a Valet Concierge, you will be the face of our high-end service, ensuring every customer's arrival and departure experience is nothing short of exceptional. Your role will encompass a range of...

  • Valet Concierge

    20 hours ago

    Melbourne, Australia Melbourne Airport Full time

    **_Join our dynamic team at Melbourne Airport as a Valet Concierge and embark on a journey of providing unparalleled customer service in a premium setting. _** As a Valet Concierge, you will be the face of our high-end service, ensuring every customer's arrival and departure experience is nothing short of exceptional. Your role will encompass a range of...

  • Concierge Team Leader

    5 days ago

    Melbourne, Victoria, Australia City of Melbourne Full time

    Join our State of the Art Munro Library:- Optional ADO, volunteer leave available & more:- Permanent, full-time:- Class 5: $97,080 plus 11% SuperannuationWe are the City of Melbourne, a City of possibility and place to be bold and inspirational.We are rapidly transforming to meet the evolving challenges faced by a global city. With a vision of being a...

  • Valet Concierge

    5 days ago

    Melbourne, Victoria, Australia Melbourne Airport Full time

    _Join our dynamic team at Melbourne Airport as a Valet Concierge and embark on a journey of providing unparalleled customer service in a premium setting. _As a Valet Concierge, you will be the face of our high-end service, ensuring every customer's arrival and departure experience is nothing short of exceptional. Your role will encompass a range of...

  • Team Leader

    4 weeks ago

    Melbourne, Australia Park Hyatt Melbourne Full time

    Summary **About the Role** As the Team Leader - Concierge, you will be responsible for providing accurate information about Melbourne and surrounding areas, the facilities at Park Hyatt Melbourne, in-house functions, transportation and leisure activities. You will be responsible for the smooth and efficient running of the Bell Desk department by promptly...

  • Head Concierge

    4 weeks ago

    Melbourne, Australia Work Club Olderfleet, Melbourne - Work Club Global Full time

    Work Club Olderfleet, Melbourne - Work Club Global As a result of internal movement and promotion, our Head Concierge role have become available. This is an exciting opportunity for an experienced Concierge Manager, Duty Manager or Property Manager who will lead and supervise the daily operations of the Front of House and Concierge team. Our Concierge team...

  • Business Concierge Officer

    3 weeks ago

    Melbourne, Australia City of Melbourne Full time

    **2 x max term contracts until 31 Dec 2023**: - **Full-time hours, immediate start**: - **$68,758 plus 10.5% Superannuation** We are the City of Melbourne, a City of possibility and place to be bold and inspirational. We are rapidly transforming to meet the evolving challenges faced by a global city. With a vision of being a leading organisation for a...

  • Security Concierge

    3 weeks ago

    Melbourne, Australia Aurora Melbourne Central Building Full time

    Core role will be offering concierge services; including meeting & greeting guests, complaint handling and delegation to Building Management operational staff, processing of Australia Post packages and contractor management. Administration duties including, residential database and function bookings using the onsite BMS (Building Management Software) You...

  • Valet Concierge

    4 weeks ago

    Melbourne, Australia Melbourne Airport Full time

    Join our dynamic team at Melbourne Airport as a Valet Concierge and embark on a journey of providing unparalleled customer service in a premium setting. As a Valet Concierge, you will be the face of our high-end service, ensuring every customer's arrival and departure experience is nothing short of exceptional. Your role will encompass a range of...

  • Valet Concierge

    3 weeks ago

    Melbourne, Australia Melbourne Airport Full time

    Join our dynamic team at Melbourne Airport as a Valet Concierge and embark on a journey of providing unparalleled customer service in a premium setting. As a Valet Concierge, you will be the face of our high-end service, ensuring every customer's arrival and departure experience is nothing short of exceptional. Your role will encompass a range of...

  • Head Concierge

    5 days ago

    Melbourne, Victoria, Australia Work Club Olderfleet, Melbourne - Work Club Global Full time

    Work Club Olderfleet, Melbourne - Work Club GlobalAs a result of internal movement and promotion, our Head Concierge role have become available.This is an exciting opportunity for an experienced Concierge Manager, Duty Manager or Property Manager who will lead and supervise the daily operations of the Front of House and Concierge team. Our Concierge team is...

  • Head Concierge

    3 weeks ago

    Melbourne, Australia Hub Australia Full time

    Immerse yourself in a vibrant, dynamic, and joyous team atmosphere - Certified Great Place to Work organisation - Comprehensive wellness & lifestyle package **Hub Australia** provides premium workspaces, business networks, and services across multiple locations in Sydney, Melbourne, Brisbane, Canberra and Adelaide. Founded and headquartered in Melbourne,...

  • Corporate Concierge Melbourne

    2 weeks ago

    Melbourne, Australia JRM Hospitality Full time

    **About JRM**: JRM is Australia's leading hospitality staffing agency, headed up by acclaimed Chef James Metcalfe. JRM's focus on quality and professionalism means that our people are uniquely capable across multiple industries including Corporate Boardrooms, Private Colleges, VIP Events and more. **The Role**: JRM is looking for an experience Corporate...

  • Business Concierge Officer

    5 days ago

    Melbourne, Victoria, Australia City of Melbourne Full time

    2 x max term contracts until 31 Dec 2023:- Full-time hours, immediate start:- $68,758 plus 10.5% SuperannuationWe are the City of Melbourne, a City of possibility and place to be bold and inspirational.We are rapidly transforming to meet the evolving challenges faced by a global city. With a vision of being a leading organisation for a leading capital city,...

  • Concierge Executive

    2 months ago

    Melbourne, Australia 150 Lonsdale Street, Melbourne Full time

    Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,000 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows...

  • Concierge Executive

    3 weeks ago

    Melbourne, Australia 150 Lonsdale Street, Melbourne Full time

    Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,000 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows...