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IT Support Officer

2 months ago

Melbourne, Australia Warakirri Asset Management Full time

**Company Description**:
**About Warakirri Asset Management**

Warakirri Asset Management Pty Ltd offers specialist investment vehicles to meet the needs of charities, superannuation and individual investors across Australian equities, Australian agriculture, Currency Management and US real estate. In addition, Warakirri is a leading provider of after-tax benchmarking, reporting and performance analytics.

It is a private company, 100% owned by its directors and staff and has a Board of Directors with a majority independent director representation.

Warakirri Asset Management are currently seeking an IT and Business System Support Officer to join the team based in Melbourne.

**What Warakirri can offer you**
- Hybrid working conditions - Working from home and the office as suits the employee and operations at the time
- Competitive remuneration package
- Part of a growing IT team which works across multiple business platforms
- Employee Wellbeing initiatives.

**What the role entails**

Reporting to the IT and Business Systems Manager, your responsibilities will include:

- Provide first and mid
- level IT support and troubleshooting for network and remote users,
- Configuration of workstation software and hardware for both local remote sites,
- Set up accounts for new users
- Undertake tasks as per the internal systems issue register and production of monthly analysis of issues for manager
- Support and improvement of systems infrastructure
- Liaise with our hardware provider when required to help resolve hardware issues.
- Undertake projects as directed with responsibility for identifying and resolving technical issues as required.

**Qualifications**:
**Desirable Skills and Experience**
- A formal Tertiary qualification with a focus on Information Technology, Networking or a related discipline.
- Knowledge of Microsoft SQL, Visual Studio development environment and Windows operating system and LAN.
- Adaptable and able to learn multiple systems, programs and take on varied tasks

**Additional Information**:
If you have an interest in in this role and are looking for your next step in a progressive and growing company, please submit your updated resume and cover letter.

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