Manager of Business Support

2 weeks ago

Sydney, Australia Xero Full time

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

**How you'll make an impact**

As a leader of the Business Support Coordinators (BSCs), you will oversee Xero's administrative function, ensuring operational efficiency, compliance, and alignment with strategic goals. You will drive process improvements, foster accountability and excellence, and empower your team to deliver exceptional results. By creating clear strategic roadmaps, you will transform operational processes across administrative functions, enabling senior leaders to focus on strategic priorities and drive business growth.

Your leadership will establish scalable processes, a culture of excellence, and provide your team with the clarity, focus, and support they need to thrive. Acting as a strategic advisor to senior leadership, you will elevate Business Support Services, positioning it as a world-class admin function.

This role is part of the PX Programs, Operations, and Transformation leadership team, driving cross-functional projects to enhance organisational efficiency and people support functions.

**What you'll do**
- Define and execute long-term strategic priorities for the Business Support team, aligning with Xero’s goals, and driving OKRs to completion.
- Establish KPIs to track productivity, service quality, and business impact, reporting progress and addressing risks.
- Lead process improvements, embed changes through strategic roadmaps, and standardise administrative procedures to enhance efficiency.
- Build strong relationships with senior leaders, acting as a trusted advisor and ensuring clear communication of expectations.
- Optimise resource allocation, balance team workloads, and foster a high-performing, collaborative culture focused on growth and excellence.
- Coach and develop the Business Support team while mentoring cross-functional administrative professionals.

**What you'll bring with you**
- Extensive leadership experience with 6+ years in people management and 8+ years supporting C-suite/MD/CEO-level roles, thriving in high-pressure, dynamic environments.
- Proven ability to manage competing priorities, deliver against deadlines, and oversee complex projects with exceptional attention to detail.
- Strong event coordination skills, including managing end-to-end logistics for leadership groups across multiple time zones.
- Innovative and adaptable mindset, skilled in critical thinking, problem-solving, and navigating ambiguity to drive efficiency and achieve outcomes.
- Exceptional communication, planning, and organisational skills, with a demonstrated ability to build professional networks and foster collaboration.

**Why Xero?**

Offering very generous paid leave to use however you’d like (plus statutory holidays), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, health insurance, life insurance, and income protection, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.

  • Business Support Manager

    2 months ago

    Sydney, Australia Commonwealth Bank of Australia Full time

    Business Support Manager **See yourself in our team** **Technology **is the Group's engine room delivering technology solutions for our internal and external customers with two clear goals; delivering iconic customer and employee experiences, and simplified and standardised technology and processes. The key priority is supporting group-wide initiatives to...

  • Business Services Manager

    4 weeks ago

    Sydney, Australia Allan Hall Business Advisors Full time

    Supervisor to Client Management level role, working with a diverse client base Genuine pathway to partnership for the right candidate Fabulous culture and modern work environment on Sydney's Northern Beaches Allan Hall Business Advisors is looking for a technically strong, motivated and dynamic Business Services Supervisor or Manager, who is ready to take...

  • Business Development Manager

    1 month ago

    Sydney, New South Wales, Australia Allan Hall Business Advisors Full time

    Business Development ManagerWe are seeking a skilled Business Development Manager to drive growth and expansion within our customer base. As a key member of our team, you will be responsible for identifying and pursuing new business opportunities, building and maintaining strong relationships with clients, and driving sales to meet and exceed targets.Key...

  • Business Development Manager

    4 weeks ago

    Sydney, New South Wales, Australia Allan Hall Business Advisors Full time

    We are seeking a highly motivated Business Management Graduate to join our team in Dubbo. As a graduate, you will have the opportunity to work across various business areas, including customer service, sales, and warehouse management.About the RoleThis is a hands-on experience where you will get to rotate across different business areas, gaining skills and...

  • Associate Consultant

    4 months ago

    Sydney, Australia Business Sweden Business Support Office Full time

    The Sydney office is part of the EAPAC team, working closely with all the colleagues around the world and within our Industry and Service Networks. We deliver advisory and consultancy services related to commercial excellence and revenue growth across various sectors. Our consultancy scope includes for instance market entry and growth strategy, M&A, public...

  • Business Management Trainee Program

    1 month ago

    Sydney, New South Wales, Australia Allan Hall Business Advisors Full time

    Unlock Your Business PotentialEmbark on a transformative journey with our Business Management Graduate Program, designed to equip you with the skills and expertise to excel in the ever-evolving business landscape.Your Journey Begins HereAs a Business Management Graduate, you'll be immersed in a dynamic environment where you'll have the opportunity to rotate...

  • Career Advancement Opportunities in Business Management

    3 weeks ago

    Sydney, New South Wales, Australia Allan Hall Business Advisors Full time

    Unlock Your Potential with Our Business Management Graduate ProgramWe are seeking enthusiastic and ambitious graduates to join our dynamic team as part of our Business Management Graduate Program. This exciting opportunity will provide you with hands-on experience, mentorship, and the chance to work across various business areas.About the ProgramThis is a...

  • Store Manager

    6 months ago

    Sydney, Australia Hero Sushi Manager Full time

    Hero Sushi is an authentic sushi takeaway, restaurant located in Australia. We are looking for a full time manager. We are seeking someone who has experienced in sushi making, hospitality and reliable, punctual, outgoing. Someone who can work with nice smile and good attitude. Job description - Location: North Sydney-Chatswood area / Sydney CBD -...

  • Business Management Career Accelerator

    3 weeks ago

    Sydney, New South Wales, Australia Allan Hall Business Advisors Full time

    Unlock a Successful Career in Business ManagementIn today's fast-paced business environment, having the right skills and experience is crucial for career advancement. The MMEM Business Management Graduate Program offers an exciting opportunity for graduates to kickstart their careers and gain valuable industry insights.About the ProgramThe program is...

  • Business Management Development Professional

    4 weeks ago

    Sydney, New South Wales, Australia Allan Hall Business Advisors Full time

    About the RoleWe are seeking enthusiastic high school and university graduates to join our Business Management Graduate Program in Dubbo. As a Business Management Development Professional, you will gain hands-on experience across different business areas, including customer service, sales, warehouse management, and more.Key Responsibilities:Participate in...

  • Career Advancement Opportunity in Business Management

    4 weeks ago

    Sydney, New South Wales, Australia Allan Hall Business Advisors Full time

    Unlock Your Potential with Our Business Management Graduate ProgramWe're seeking ambitious and driven individuals to join our dynamic team as a Business Management Graduate. This is an exceptional opportunity for those looking to kickstart their career in business management and make a meaningful impact from day one.About Us:At MM Electrical Merchandising...

  • Business Credit Operations Manager

    3 weeks ago

    Sydney, New South Wales, Australia Allan Hall Business Advisors Full time

    About GreentechGreentech is a leading provider of solar and renewable solutions in Australia, making a significant impact on the country's sustainable energy landscape. As part of Metal Manufacturers Pty Ltd, one of Australia's largest privately-owned industrial groups, Greentech benefits from the resources, stability, and career development opportunities of...

  • Second Incharge Store Manager

    6 months ago

    Sydney, Australia Hero Sushi Manager Full time

    Hero Sushi is an authentic sushi takeaway, restaurant located in Australia. We are looking for a full time manager. We are seeking someone who has experienced in sushi making, hospitality and reliable, punctual, outgoing. Someone who can work with nice smile and good attitude. Job description - Location: SYDNEY NSW 2000 - Position: Full time - Second...

  • Management Career Starter

    1 month ago

    Sydney, New South Wales, Australia Allan Hall Business Advisors Full time

    At Allan Hall Business Advisors, we are seeking a highly motivated and enthusiastic Business Management Graduate to join our team.About the RoleWe offer a competitive entry-level salary of $60,000 per annum + huge bonus potential, making this an attractive opportunity for those looking to start their career in business management.This role provides hands-on...

  • Business Support Manager

    3 months ago

    Sydney, Australia Insignia Financial Ltd Full time

    Business Support Manager **Location**:Sydney, NSW, AU, 2000**Employment Type**:Permanent Full Time- Make a difference, make it meaningful - Permanent full time, Sydney based - Great role to for experienced Executive Assistant to work along side our CCO - At Insignia Financial, what matters to you, matters to us. Your voice and ideas are heard, and...

  • Business Support Manager

    4 months ago

    Sydney, Australia Insignia Financial Ltd Full time

    Business Support Manager **Location**:Sydney, NSW, AU, 2000**Employment Type**:Permanent Full Time- Make a difference, make it meaningful - Permanent full time, Sydney based - Great role to for experienced Executive Assistant to work along side our COO - At Insignia Financial, what matters to you, matters to us. Your voice and ideas are heard, and...

  • Empowering Assistant Store Manager

    1 month ago

    Sydney, New South Wales, Australia Assistant Store Manager Full time

    About UsAt Hanes Brands Australasia, we pride ourselves on a supportive and inclusive culture, as well as our commitment to creating good impact on our community & planet.We believe that everyone should have equal access to opportunities – including education, healthcare and employment. We're looking for a driven and enthusiastic Assistant Store Manager to...

  • Manager Business Resilience

    3 months ago

    Sydney, Australia Commonwealth Bank of Australia Full time

    Manager Business Resilience **Do work that matters**: As a manager within the Governance team, you will be accountable for supporting the Group's Third Party Business Continuity Management program (including reviewing third party business continuity frameworks) and the Group's internal contingency plan framework (including reviewing and providing SME inputs...

  • Executive Business Manager

    7 months ago

    Sydney, Australia Bank of Queensland Full time

    **About the Role** The Executive Business Manager (EBM) will be responsible for providing leadership and direction across key areas for Group Risk’s (GR) strategic outcomes, specifically focused in the areas of strategy, financial and business management, and supporting the development of the GCRO agenda. The Executive Business Manager acts as a confidant,...

  • Business Graduate Program Opportunity

    1 month ago

    Sydney, New South Wales, Australia Allan Hall Business Advisors Full time

    {"Are you looking to launch your business career in a dynamic and supportive environment?" + "Our Business Management Graduate Program" + "This program is designed for ambitious individuals who want to gain hands-on experience in business management." + "Key Program Benefits" + "Competitive salary and huge bonus potential" + "Industry leading training with...