Manger Service Management

2 weeks ago

Perth, Australia Synergy AU Full time

The time to join Synergy has never been more exciting because you’ll be helping us to deliver on our commitment towards becoming a net zero carbon emission business by 2050.

We are investing $3 billion in large-scale renewables development and creating unlimited opportunities for our people to contribute to the growth of innovative solutions in our operations as we invest. This is your chance to help us transform the energy industry and build a more sustainable future for Western Australia.

Synergy is proud to be Western Australia’s largest electricity generator and energy retailer. We deliver secure electricity to homes and businesses throughout the Southwest Interconnected System (SWIS) from Coral Bay in the north, to Kalgoorlie in the east, and to Esperance in the south

Click here to discover more about how Western Australia’s energy landscape is evolving to become more sustainable.

**Role Summary**:
The Manager Service Management is a newly created opportunity in our Digital and Technology Team based at our Perth CBD Head Office.

The purpose of this role is to implement the service management strategy through the effective delivery of the IT Service Management program of work and to lead the technology change compliance process. The role includes guiding Leaders, Service Owners and Technical Service Managers to plan, implement, manage and optimise information technology services to meet business objectives and maintain compliance.

**Key responsibilities of the role include**:

- Collaborate with Platform Managers, Business Owners, and technology teams to set strategies for IT service delivery that support the strategic needs of the organisation, while overseeing the design, delivery, and improvement of end-to-end ICT services. This includes managing the service catalogue, service level agreements, incident management, problem management, change management, configuration management, release management, and service continuity management.
- Collaborate with business and technology teams to gather feedback on the relevance and effectiveness of service management and guide the Service Management team to update and maintain the service management roadmap (including key upgrades to tools and improvement in processes to drive efficiency and effective governance).
- Ensures that service delivery and system compliance is monitored effectively and that identified actions to maintain or improve levels of service are implemented.
- Lead and manage a team of IT Service Management specialists to ensure effective implementation and maintenance of standards, and to deliver and continuously improve their practices.

**What you’ll bring**:

- A bachelor’s degree in computer science, Information Systems, Business Administration is preferred but not essential. Qualifications in ITIL4 Practice Manager, Managing Professional, Strategic Lead, Master or equivalent ITIL3 Expert Level would be very well regarded.
- Significant experience in IT and business work experience with a broad range of exposure to various business segments and technical environments.
- Previous experience leading a Service Management function according to ITIL standards.
- Demonstrated influencing, relationship management skills, and proven ability to communicate effectively with all levels of the business.

**What we offer**:
Working for an employer of choice also means you will enjoy:

- Flexible work arrangements
- Professional Development Opportunities
- Purchased Annual Leave
- Best practice parental leave

Click here for a full list of our benefits

**Every Voice Matters**

Our employees have a choice to work for Synergy and it’s a choice we respect and value. In addition to our focus on creating a greener future, Synergy is committed to its ‘people first’ culture and providing an exceptional place to work where our people experience a sense of belonging and have opportunities to learn and grow.

  • Hse Manger

    3 weeks ago

    Perth, Australia WCA Solutions Full time

    Working in a challenging and dynamic environment - Competitive salary package - Chance to be part of a dynamic mining company If you are looking for an exciting and challenging career in the mining industry, this is an opportunity you do not want to miss. At WCA Solutions, we are seeking experienced and reliable HSE Manger to join our client's team in...

  • Manger Service Management

    1 week ago

    Perth, Australia Synergy Full time

    The time to join Synergy has never been more exciting because you’ll be helping us to deliver on our commitment towards becoming a net zero carbon emission business by 2050. We are investing $3 billion in large-scale renewables development and creating unlimited opportunities for our people to contribute to the growth of innovative solutions in our...

  • Office Manager

    2 months ago

    Perth, Australia LECE PTY LTD Full time

    LECE is a rapidly growing electrical field services business based in Welshpool. We have a great team and team culture. We are looking for someone to grow with us assisting to grow both out office systems and culture. We are seeking a detail-oriented and experienced Office Manger to provide support to our senior management team and field service team. As...

  • Office Manager

    4 weeks ago

    Perth, Australia LECE PTY LTD Full time

    LECE is a rapidly growing electrical field services business based in Welshpool. We have a great team and team culture. We are looking for someone to grow with us assisting to grow both out office systems and culture. We are seeking a detail-oriented and experienced Office Manger to provide support to our senior management team and field service team. As...

  • Client Service Manager

    1 month ago

    Perth, Australia Longreach Recruitment Full time

    With a proven track records of creating high producing agents under their belt, this company is looking for the next go getter to join their team - this time, directly supporting the selling Director.As a Client Service Manger, it will be your responsibility to continue fostering the relationships already build with clients.That's right, warm calls only! No...

  • Human Resource Manager

    2 weeks ago

    Perth Eastern Suburbs, Australia Grand Hotel Management Pty Ltd Full time

    As part of the Functional Management Team, you will report into the Country General Manager with secondary reporting (dotted line) to the Director, Group Human Resources based in Singapore and work in partnership with managers, team leaders and our external HR partner, to drive and complete all HR activities. Key Responsibilities include: - Partnering with...

  • Accommodation Services Manager

    2 weeks ago

    Perth, Western Australia Sodexo Full time

    Company DescriptionDo you have a passion for shaping and influencing company culture? If so, we want you to join our teamJob Description:Sodexo are currently seeking an experienced Accommodation Services Manager to join the team in a permanent, full time capacity based at our Balcatta Office.The Accommodation Services Manager supports the operational...

  • Manager Corporate Services

    2 weeks ago

    Perth, Western Australia Department of Education, Western Australia Full time

    Advertised Vacancy Number: SS/SS897026 This is a nine (9) month fixed term, full-time position commencing Term 3, 2024 with possible extension and/or permanency Cyril Jackson Senior Campus Education Support Centre (CJSC ESC) is seeking a dedicated and enthusiastic Manger Corporate Services (MCS) to join our friendly team. CJSC ESC is a dynamic place...

  • Human Resource Manager

    2 weeks ago

    Perth Eastern Suburbs, Australia Grand Hotel Management Pty Ltd Full time

    As part of the Functional Management Team, you will report into the Country General Manager with secondary reporting (dotted line) to the Director, Group Human Resources based in Singapore and work in partnership with managers, team leaders and our external HR partner, to drive and complete all HR activities.Key Responsibilities include: Partnering with key...

  • property manager

    2 weeks ago

    Perth, Western Australia Allstar Recruitment Group Full time

    Looking for a Licensed Property Manager to Manage a growing rent roll in a flourishing Real Estate Office, South of the River.Well organised friendly staffed office. Fantastic opportunity to grow with the Business. Growing Rent Roll.Looking for a licensed Property Manager to manage a growing rent roll of 90 Rentals with in a busy office south of the River....

  • Project Manger

    2 months ago

    Perth, Australia Universal Business Team Full time

    Signprint invest in emerging technologies, along with their dedicated and passionate teams, they are known for delivering exceptional service to their customers. The Role A great opportunity has become available for an energetic Project Manager to join SignPrint! Bringing a solid background of project management expertise, your key focus will be on...

  • Manager Corporate Services

    4 weeks ago

    West Perth, Australia Department of Education, Western Australia Full time

    Advertised Vacancy Number: SS/SS897026 This is a nine (9) month fixed term, full-time position commencing Term 3, 2024 with possible extension and/or permanency Cyril Jackson Senior Campus Education Support Centre (CJSC ESC) is seeking a dedicated and enthusiastic Manger Corporate Services (MCS) to join our friendly team. CJSC ESC is a dynamic place...

  • Manager Corporate Services

    1 month ago

    West Perth, Australia Department of Education, Western Australia Full time

    Advertised Vacancy Number: SS/SS897026 This is a nine (9) month fixed term, full-time position commencing Term 3, 2024 with possible extension and/or permanency Cyril Jackson Senior Campus Education Support Centre (CJSC ESC) is seeking a dedicated and enthusiastic Manger Corporate Services (MCS) to join our friendly team. CJSC ESC is a dynamic place...

  • Sales Manger

    2 weeks ago

    Perth, Western Australia Unite Resourcing Full time

    Permanent Ongoing Role Competitive Salary inc. of Commissions Company vehicle providedUnite Resourcing is a leading labor hire and recruitment company based in Western Australia.We are currently seeking a Sales Manager for WA with expertise in Equipment Sales and Hire.Join one of Europe's premier generator manufacturers, a leader in the industry, with a...

  • Project Manger

    2 weeks ago

    Perth, Western Australia Universal Business Team Full time

    Signprint invest in emerging technologies, along with their dedicated and passionate teams, they are known for delivering exceptional service to their customers.The Role A great opportunity has become available for an energetic Project Manager to join SignPrint Bringing a solid background of project management expertise, your key focus will be on overseeing...

  • Client Service Administrator

    2 weeks ago

    Perth, Western Australia Protégé Recruitment Full time

    Are you a competent Practice Administrator who has a high level of administration experience and is looking for that step up in their career? _ Do you long to work for a company that has a phenomenal reputation for supplying their clients with the best possible service?_ This would be the ultimate role or you_Based in Subiaco, this is a company that main...

  • Member Service Assistants

    3 weeks ago

    Perth, Australia Costco AU Full time

    **Job Duties/Essential Functions** - Conducts hourly building safety and security checks including walking the building and perimeter - Corrects safety and security problems encountered, such as spills, trip hazards and blocked exits - Fills out reports and shows results to the duty manager - Attends warehouse safety meetings - Welcomes members entering the...

  • Member Service Assistants

    2 weeks ago

    Perth, Western Australia Costco AU Full time

    Job Duties/Essential Functions Conducts hourly building safety and security checks including walking the building and perimeter Corrects safety and security problems encountered, such as spills, trip hazards and blocked exits Fills out reports and shows results to the duty manager Attends warehouse safety meetings Welcomes members entering the warehouse ...

  • Maintenance Officer

    2 weeks ago

    Perth, Western Australia DFP Recruitment Full time

    Job Title:Maintenance OfficerEmployer:DFP Recruitment clientPosition Type:6 month casual temporary contract (possibility of extension)Pay Rate:CompetitiveLocation:Perth/Wheatbelt, WARole Overview:Working with the Regional Manager and Facility Managers, overseeing the maintenance of all mechanical, electrical, and building systems through routine preventative...

  • Maintenance Officer

    2 weeks ago

    Perth, Western Australia DFP Recruitment Full time

    Job Title:Maintenance Officer Employer: DFP Recruitment client Position Type: 6 month casual temporary contract (possibility of extension)Pay Rate:Competitive Location: Perth/Wheatbelt, WARole Overview: Working with the Regional Manager and Facility Managers, overseeing the maintenance of all mechanical, electrical, and building systems through routine...