Client Relations Manager

2 weeks ago

Perth, Australia Rehab Management Full time

Newly created workers comp role for thriving underwritten states
- Rapidly growing account means exciting, dynamic work
- Voted #1 Best Place To Work 2022 by Australian Financial Review

Rehab Management is one of Australia's most recognisable occupational rehabilitation providers with a multi-disciplinary allied health team providing care to people injured as a result of workplace injury, car accident or military both active duty and veterans.

**WHY WE LOVE WORKING AT REHAB MANAGEMENT**
Rehab Management is truly all about its people - it is why so many of our staff have had such long tenures with the business. What makes us so different from other occ rehab providers?
- We invest in our people - highly experienced managers & the best onboarding in the industry
- We value work/life balance - 4 "You" days extra leave, pet, volunteer & parental leave + true hybrid working
- We reward your hard work - industry-leading yearly bonus on base
- We shake things up - Arriba are innovators & disrupters
- Our service to clients is multi-award-winning - work with us and work with some of the best in Australia

As part of the Arriba Group, we were proud to be voted #1 Best Place To Work 2022 in Healthcare by the Australian Financial Review - this commitment to a quality life for our staff and clients is why.

**The Role**

Are you passionate about building strong client relationships and driving business success? We are seeking a dynamic and results-oriented Client Relationship Manager to join our team. In this role, you will be the primary point of contact for our valued clients, ensuring their needs are met and exceeded. Leveraging your exceptional communication skills and strategic mindset, you will cultivate long-term partnerships, identify opportunities for growth, and provide innovative solutions to enhance client satisfaction. If you thrive in a fast-paced environment, possess a customer-centric approach, and are ready to make a significant impact, we want to hear from you

Reporting to the Head of Underwritten States, the Client Relations Manager - Underwritten States is responsible for a combination of customer relationship management, new business, quality management, coaching and mentoring consultants, and company-wide strategic business planning activities.

Managing an established insurance portfolio, you will bring a broad network and outlook with the expertise to see opportunities, gain access, evaluate value and acquire new accounts.

The Client Relations Manager will support our team to ensure service delivery meets KPIs including (but not limited to): customer SLAs, customer relationship outcomes, ensuring RTW performance is above benchmark, quality assurance, compliance with internal policies and procedures and service delivery outcomes

**WHAT YOU NEED TO JOIN US**
- Minimum of 3 years' experience and exposure to the Workers Compensation schemes,
- Tertiary qualifications in Allied Health (Occupational Therapy, Physiotherapy, Exercise Physiology, Rehabilitation Counselling or Psychology)
- Project management skills
- Strategic and National experience and mindset (cross border referrals and tenders)
- Excellent written and verbal communication skills
- Experience in client relations, operational, account and project management
- Excellent management and organisational skills
- Demonstrated experience in account growth, acquiring new and managing existing business
- Strategic planning and execution
- Exceptional influencing, negotiation and presentation skills
- Strong understanding of tendering for business & contract implementation

APPLY

A current Australian driver’s license and satisfactory police check to meet the requirements of the role

  • Client Relations Manager

    1 week ago

    Perth, Western Australia Rehab Management Full time

    Newly created workers comp role for thriving underwritten states Rapidly growing account means exciting, dynamic work Voted #1 Best Place To Work 2022 by Australian Financial ReviewRehab Management is one of Australia's most recognisable occupational rehabilitation providers with a multi-disciplinary allied health team providing care to people injured as a...

  • Client Relations Manager

    2 months ago

    Perth, Australia Globetrotter Full time

    **Perth**: Our boutique style, integrity, and strong positive values produce dynamic, customer-focused solutions that constantly exceed the needs of our clients. **Our Culture is team based and we offer our staff the following benefits**: - Life-work balance - Company wide bonus scheme - Focus on staff development and training - Supportive team...

  • Client Relations Manager

    3 weeks ago

    Perth, Australia Globetrotter Full time

    **Perth**: Our boutique style, integrity, and strong positive values produce dynamic, customer-focused solutions that constantly exceed the needs of our clients. **Our Culture is team based and we offer our staff the following benefits**: - Life-work balance - Company wide bonus scheme - Focus on staff development and training - Supportive team...

  • Client Relations

    1 week ago

    Perth, Western Australia Chamber Of Commerce And Industry Of WA Full time

    Lead our Business Development team to success Full time, permanent opportunity based in Osborne Park Salary sacrificing options amongst a range of employee benefits About the Opportunity We are currently seeking a dynamic and driven Client Relations & Business Development Manager to join the Apprenticeship Support Australia (ASA) team. In this role, you will...

  • Director, Client Relations

    1 week ago

    Perth, Western Australia Tiffany & Co. Full time

    About the RoleAs the Director, Client Relations & High Jewelry - Australia & New Zealand, you will be at the forefront of crafting unforgettable experiences for our high-value clients. You'll drive the market strategy of our high-value client portfolio, all in-store activations and global client events with a special focus on bespoke experiences, including...

  • Director, Client Relations

    1 week ago

    Perth, Western Australia Tiffany & Co. Full time

    About the Role As the Director, Client Relations & High Jewelry - Australia & New Zealand, you will be at the forefront of crafting unforgettable experiences for our high-value clients.You'll drive the market strategy of our high-value client portfolio, all in-store activations and global client events with a special focus on bespoke experiences, including...

  • Director, Client Relations

    1 week ago

    Perth, Western Australia LVMH Group Full time

    Multiple recipients? Separate the addresses with a comma.MessageDirector, Client Relations & High Jewelry | Sydney | Full TimeCompany:Tiffany & CoCountry / Region :AustraliaCity :New South WalesBusiness group:Watches & JewelleryContract type:Permanent JobFunction:MarketingExperience required:Minimum 5 yearsReference No:59224Date of publication:PositionAbout...

  • Director, Client Relations

    2 weeks ago

    Perth, Western Australia LVMH Group Full time

    Multiple recipients? Separate the addresses with a comma.MessageDirector, Client Relations & High Jewelry | Sydney | Full Time Company: Tiffany & CoCountry / Region : AustraliaCity : New South WalesBusiness group: Watches & JewelleryContract type: Permanent JobFunction: MarketingExperience required: Minimum 5 yearsReference No:59224Date of...

  • Client Relations Consultant

    2 weeks ago

    Perth, Western Australia Ingenia Communities Group Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.We are a leading Australian property group that own, operate and develop a fast-growing portfolio of...

  • Guest Relations Manager

    3 weeks ago

    Perth, Australia Hilton Full time

    Guest Relations Manager **Guest Relations Manager** **DoubleTree by Hilton Perth Northbridge** Join Hilton and you'll have more than just a job, you'll have an exciting career and be part of a community who are passionate about hospitality! At our core, we are a business of people serving people. DoubleTree by Hilton is an honored member of Hilton's...

  • Client Services Manager

    2 weeks ago

    Perth, Australia International Talent Specialist Full time

    We are seeking a talented and experienced Client Services Manager to join a WA-based team to drive client-focused initiatives forward. You will be responsible for managing client relationships, overseeing service delivery, and driving business growth through client retention and expansion. This role requires strong leadership, strategic thinking, and...

  • Guest Relations Manager

    1 week ago

    Perth, Western Australia Hilton Full time

    Guest Relations ManagerGuest Relations ManagerDoubleTree by Hilton Perth NorthbridgeJoin Hilton and you'll have more than just a job, you'll have an exciting career and be part of a community who are passionate about hospitality At our core, we are a business of people serving people. DoubleTree by Hilton is an honored member of Hilton's portfolio and is...

  • Guest Relations Manager

    3 weeks ago

    Perth, Australia Doubletree Perth Northbridge Full time

    DescriptionGuest Relations ManagerDoubleTree by Hilton Perth NorthbridgeJoin Hilton and you'll have more than just a job, you'll have an exciting career and be part of a community who are passionate about hospitality!  At our core, we are a business of people serving people. DoubleTree by Hilton is an honored member of Hilton's portfolio and is united in...

  • Guest Relations Manager

    4 weeks ago

    Perth, Australia Hilton Hotels Full time

    JOB DESCRIPTIONGuest Relations Manager DoubleTree by Hilton Perth Northbridge Join Hilton and you'll have more than just a job, you'll have an exciting career and be part of a community who are passionate about hospitality!  At our core, we are a business of people serving people. DoubleTree by Hilton is an honored member of Hilton's portfolio...

  • Guest Relations Manager

    4 weeks ago

    Perth, Western Australia Doubletree Perth Northbridge Full time

    Guest Relations ManagerDoubleTree by Hilton Perth NorthbridgeJoin Hilton and you'll have more than just a job, you'll have an exciting career and be part of a community who are passionate about hospitality At our core, we are a business of people serving people. DoubleTree by Hilton is an honored member of Hilton's portfolio and is united in Hilton's mission...

  • Guest Relations Manager

    1 month ago

    Perth, Western Australia Doubletree Perth Northbridge Full time

    Guest Relations ManagerDoubleTree by Hilton Perth NorthbridgeJoin Hilton and you'll have more than just a job, you'll have an exciting career and be part of a community who are passionate about hospitality At our core, we are a business of people serving people. DoubleTree by Hilton is an honored member of Hilton's portfolio and is united in Hilton's mission...

  • Guest Relations Manager

    1 month ago

    Perth, Western Australia Hilton Full time

    Guest Relations ManagerDoubleTree by Hilton Perth NorthbridgeJoin Hilton and you'll have more than just a job, you'll have an exciting career and be part of a community who are passionate about hospitality At our core, we are a business of people serving people. DoubleTree by Hilton is an honored member of Hilton's portfolio and is united in Hilton's mission...

  • Guest Relations Manager

    4 weeks ago

    Perth, Western Australia Hilton Full time

    Guest Relations ManagerDoubleTree by Hilton Perth NorthbridgeJoin Hilton and you'll have more than just a job, you'll have an exciting career and be part of a community who are passionate about hospitality At our core, we are a business of people serving people. DoubleTree by Hilton is an honored member of Hilton's portfolio and is united in Hilton's mission...

  • Guest Relations Manager

    3 weeks ago

    Perth, Australia Hilton Hotels Full time

    JOB DESCRIPTIONGuest Relations Manager DoubleTree by Hilton Perth Northbridge Join Hilton and you'll have more than just a job, you'll have an exciting career and be part of a community who are passionate about hospitality!  At our core, we are a business of people serving people. DoubleTree by Hilton is an honored member of Hilton's portfolio...

  • Manager Workplace Relations

    2 weeks ago

    Perth, Australia South32 Full time

    **Date**:21 Mar 2024 **Location**: Perth, WA, AU, 6000 **Company**:South32 Group Operations Pty. Ltd. **DISCOVER A BRIGHTER FUTURE** At South32, we’re meeting the challenge of enabling a sustainable future through our focus on responsibly producing commodities critical for a low-carbon world. As a collaborative, caring and inclusive company, there’s...