Sales Support Specialist

5 months ago

Kewdale, Australia ABB Full time

**Sales Support Specialist**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
Join us as Sales Support Specialist for the Service Division in Motion Business Area where you will be creating and completing bids/estimations/quotations based on customer specification or customer requirements/budget in order to achieve both market competitiveness and high margin for the company. Maintaining and improving the balance between all ABB units and customers that are present in responsibility. Reporting to Sales Manger and this position will be based in Kewdale, Australia.

**Your responsibilities**:

- Formulating competitive bids/estimates/quotations, considering best available product mix and appropriate technical and commercial considerations for each individual situation
- Managing the preparation of all technical (e.g., defining the most suitable technology and product type(s)), financial (e.g., total price sheet, cash flow analysis) and if necessary, project management (e.g., quantifies hours of engineering and commissioning) aspects of the bid/estimate/quotation, indicating prices and trading conditions
- Managing external services to support bid/estimation preparation such as translations and governmental approvals
- Collecting and archiving documentation regarding the offer/order and records assumptions and decisions taken during the development process. Regularly reporting the status of the bids/estimates/quotations using defined tools and collecting and analyzing the reasons for tenders being lost and won
- Identifying potential risks in the bids, quotations, and estimates, and in any related contract agreements across customers/channels. Providing information and/or participates in the risk review process in accordance with ABB policy
- Collecting and collating all information needed to prepare the proposal, including both technical and cost elements
- Establishing and maintaining effective customer relationships to understand customer needs. Ensuring a positive customer experience throughout the sales process. Providing any necessary technical support to sales managers during technical meetings with customers
- Identifying potential vendors for equipment and materials required in the project and technically evaluates supplier offers to check match with specifications. Collaborating with Supply Chain Management to coordinate requests to subcontractors

**Your background**:

- University degree in any discipline
- Minimum 2 years of good experience in preparing and completing quotes and tenders to meet customer specifications
- Strong hold on communication skills both oral and written
- Ability to work autonomously and part of a team

**More about us**:

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