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Product Coordinator

3 months ago

Sydney, Australia Employment Hero Full time

**Primary Purpose of the Role**

Reporting to the Antarctica & Latin America or Arctic & Global Product Manager, the Product Coordinator is responsible for supporting the team with research, analysis, reporting and administration tasks ensuring the success and continued growth of Aurora Expeditions’ product range.

**Key Accountabilities**
- Assist the Product team with the development and maintenance of voyage programs, activities, extension packages and treks.
- Ensure the accuracy and integrity of product information wherever it appears - print, systems and online.
- Maintaining, updating and proofreading product collateral such as pre-departure guides, primers, trip notes, voyage/trekking Essentials and flyers.
- Administering product load for both Aurora Expeditions internal and external trade partners, in particular Aurora’s travel CRM/software platform and website loading.
- Assist with the brochure production process to ensure on time delivery.
- Assist with the collection, collation and data entry of cost data to ensure accuracy of pricing processes.
- Collaborates with other internal Aurora departments to achieve alignment, including but not limited to Sales, Operations, Expedition Team and Marketing.

**Experience and Qualifications**
- 2+ years’ experience in product development and support in the cruise/travel industry (product/operational/logístical experience preferred).
- Logistical knowledge of cruise operations.
- Exceptional administration skills and good working knowledge of MS Office range of products.
- Appreciation and respect for natural and cultural environments.
- Ability to prepare information and present. (Desirable)