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3 months ago
InterContinental Sydney Double Bay is one of Sydney's' most iconic Hotels, with a long history of hosting events, various guests, including artists, actors, and other public figures. This award-winning, luxury Hotel is located in the leafy Eastern Suburbs village of Double Bay.
As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.
Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world
YOUR DAY-TO-DAY
- Ensures that all guest luggage is tagged correctly and neatly
- Be familiar and knowledgeable of daily events, promotions, events, VIP’s and regular guests.
- Handle guest feedback and take necessary action to ensure guest satisfaction.
- Ensure that all associates in Bell Team meet grooming standards of the hotel as set out in the Associate Handbook.
- Assist guests with booking limousines, hire cars, restaurants, theatre tickets and other services
- Ensures that all Bell Attendants log all of their tasks accordingly.
- Plan and roster staff for Group Arrivals and Group Departures to ensure prompt delivery of luggage.
- Ensure that a detailed & accurate Bell Control Sheet is filled in correctly every shift i.e AM & PM shiftConduct shift briefing to ensure that all Bell Attendants are informed.
- Briefs the incoming PM Bell Captain
- Maintain an effective flow of communication within the Bell department and co-ordinate with other Front Office and hotel departments as necessary.
WHAT WE NEED FROM YOU
- Look smart - wear your uniform with pride
- Strong interpersonal skills both written and verbal
- Flexible - weekend and holiday shifts are all part of the job
- Be physically fit & able to stand on your feet for long period of time
- Ability to train and relay information to the team
- 2 years related experience or an equivalent combination of education and experience.
- Supervisory experience preferred
- Hold a full Drivers Licence
WHAT YOU CAN EXPECT FROM US
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. Let’s Go Further Together.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
