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Technical Writer

4 months ago

Sydney, Australia Advanced Navigation Full time

Advanced Navigation is one of the world’s most ambitious innovators in AI robotics and navigation technology across land, air, sea and space. While our main headquarters are in Sydney, we have multiple research facilities in Australia and sales offices around the world. Since 2011, the company has experienced great success and has progressed into several deep, new technologies. Our fields of expertise include underwater sonar, GNSS, radio frequency systems, inertial sensors, robotics, quantum sensors and photonics.

As a Technical Writer with Advanced Navigation you will have the exciting opportunity to look at how customers use documentation across their journey with our company, allowing us to invest in a better customer experience. You will support all of our technical documentation needs, including the rollout of new R&D projects, iterations of INS products, and any future products. You will also own the information experience and content strategy of our products.

**Responsibilities**:

- Play a key role in the customer engagement team to deliver the vision on user documentation across the entire customer lifecycle
- Own the information architecture and content strategies for documentation
- Explain technical ideas in simple language
- Utilise design thinking to deliver a mix of traditional and web based user content
- Work cross-functionally with customers, support, sales, marketing, product and R&D

**Essential Skills & Experience**:

- 3+ years of technical writing experience with technical hardware and/or software products
- Have studied at a higher education institution focused on engineering
- Demonstrate a proficiency in technical writing, with a relentless eye for detail
- Demonstrate experience in improving or building both information architectures and content strategies for documentation
- Genuinely strong written and verbal communication skills
- Possess a knack for creatively engaging with engineering audiences
- Be comfortable deep diving into technical topics and building rapport with engineering teams

**Desired Skills**:

- Experience working with survey, robotics or navigation systems in defence or commercials markets
- Have experience working with both hardware and software products
- Be a passionate, hungry learner that gets excited about professional growth and being challenged by new opportunities
- A collaborative and team-oriented mindset for accomplishing goals
- Be proficient with Madcap Flare help authoring tool, Confluence and Jira

**What are some of the benefits you will have access to?
Apart from the above you will be doing your life's best work in a large, fun office in central Sydney close to all public transportation, with coffee and breakfast provided, to keep you going throughout the day.