Administration and Customer Service Officer

4 months ago


Brisbane, Australia Labourpower Recruitment Services Full time

$55,000 per year
- Free on site Parking
- Woodridge location
- Monday to Friday 8.00am-4.00pm

This position provides an important support role to the Customer Service Manager, External Sales Team and State Managers. Energy and enthusiasm for Visy Specialist products and services should be displayed in all dealings with others. A self-starter who can demonstrate the effective use of time management when helping our customers and external sales staff in a positive demeanour.

**Roles and Responsibilities**:

- Responsible for a high volume of inbound calls.
- Responsible for assisting with sales enquiries, processing quotes, orders and invoices.
- Need to monitor stock levels and liaise with suppliers to confirm deliveries.
- Reporting to the Customer Service Manager you will also provide support to the Sales Representatives when required.
- All paperwork procedures
- Creating Purchase Orders
- Receipting of goods
- Producing Packing Slips, Invoices, Stock Transfers and mailing them
- Banking
- Pallet Control
- Postage
- Preparing Credit Requests
- OH&S responsibilities
- Checking stock levels
- Requesting stock
- Organising transport and despatching stock
- Picking & packing orders - if necessary
- Loading and unloading stock orders - if necessary
- Working with (H/O) to control stock quantities Min and Max.
- Online enquiries, working with reps to convert enquiries into sales.
- Walk in sales.
- Updating system information.

**Qualifications and Skills**:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Cert 3 or above in Business Administration or equivalent experience
- Focused on customer service
- Great communication skills
- Attention to detail
- Presentable at all times
- Team player

The post Administration and Customer Service Officer appeared first on Labourpower.



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