Facilities Co-ordinator

7 months ago

Melbourne, Australia TAL Full time

Company Description

Welcome to This Australian Life.

From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding excellence and retaining great talent.

We're always looking for people who want to go further with us. People who do what’s right, aim high, and work smart. Why not see where we can go?

**Job Description**:
Join our TAL Facilities team as a Facilities Coordinator, working flexibly from our Melbourne office.

Reporting to the Facilities Manager, you will support with the delivery of all facilities management services and annual projects for sites we are accountable for. Driving continuous improvements and efficiencies through the operating model, you will also assist with the overall workplace experience of our employees.

In this role you will be responsible for:

- Supporting an office move project located in Melbourne including; the establishment of new facilities, amenities, equipment, storage, site access and security requirements along with the relocation of necessary equipment
- Supporting and maintaining effective working relationships with key stakeholders
- Actioning employee queries via ServiceNow in line with service level agreements
- Conducting daily floor walks to pro-actively identify any risk items (via iAuditor)
- Engaging with relevant contractors to resolve repairs and maintenance
- Periodically perform on-site new starter Inductions
- Monitoring daily occupancy statistics via the Desk Reservation System (DRS)
- Locker allocations & quarterly locker audits
- Access pass allocations and quarterly audits of the access pass database
- Regular review of the cleanliness of utility rooms, contemplation rooms, reception areas, meeting rooms etc
- Be a secondary point of contact for sites under management (emergency response, fire warden training, first aiders etc)
- Identifying and communicating efficiencies to the Facilities Manager regarding the day-to-day operations
- Contract management including induction and compliance of building safety regulations and requirements

**Qualifications**:

- Excellent working knowledge of facilities management and essential services
- Strong customer service experience
- Experience in vendor management, safety, and risk management
- Strong interpersonal skills and experience working with senior members of an organisation
- Excellent time management skills
- High attention to detail
- Proficint using Microsoft Excel, Word & Outlook

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.

Additional Information

Work is a big part of this Australian life, and we work hard to make it one of the best parts. We don’t just say it; we do it. We offer a workplace that’s inclusive and flexible, supporting our people with options that let them make the most of their careers.

We know the value of having different people from all walks of life, with varied points of view and attributes regardless of their age, ethnicity, religion, sexual orientation, gender identity, intersex status or any disabilities they might be living with. We strive for a diverse and inclusive workplace where a sense of belonging encourages people to bring their full selves to work.

LI-Hybrid

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

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