Recover at Work Advisor

4 weeks ago

Burleigh Heads, Australia Aruma Full time

**Work options**: Hybrid
- Full Time Perm| Flex Loc: Gold Coast, Sunshine Coast, Brisbane, Ipswich, Beenleigh, Burleigh Heads
- Salary packaging + employee wellness program + lifestyle discounts
- Fast-paced, dynamic environment

Reporting directly to the Recover at Work Manager, the Workers Compensation the Recover at Work Advisor is responsible for assisting injured workers and their managers in facilitating a supported and timely return to work program. The primary objective is to maximise rehabilitation outcomes for staff while minimising the organisation's insurance premiums and maintaining a positive safety culture. The Recover at Work Advisors play a crucial role in continuously improving the business performance of the Human Resources department and contribute effectively to the achievement of the organisation's vision and purpose.

Key Responsibilities:

- Lodging claims with insurers through the SolvInjury workers' compensation injury management system and ensuring timely initial notifications within reporting timeframes.
- Assisting in the development and implementation of timely return to work plans and injury management plans.
- Coordinating the worker's recovery at work, including identifying suitable and meaningful duties in a timely manner.
- Providing moral support to injured workers by offering reassurance and encouragement throughout their treatment and return to work process.
- Actively promoting injury management and return to work processes and positively influencing worker perceptions while highlighting the health benefits of good work.
- Training and educating managers, supervisors, and workers on injury management and return to work processes.
- Providing input into workers' compensation processes, such as reviewing and contributing to the improvement of the Return to Work Injury Management policy and procedure manual and associated policies, systems, and processes.

**Requirements for Success**:

- Highly developed interpersonal, verbal, and written communication skills with the ability to lead, persuade, negotiate, consult, and provide advice on workers' compensation claims management and rehabilitation issues.
- Effective coordination of workers' compensation claims management processes and early intervention strategies at individual and organisational levels.
- Ability to work autonomously and collaboratively within a team, achieving desired outcomes within specified deadlines.
- Proficiency in using technology, including the Microsoft suite of products and HR systems (experience with Solvinjury and icare is preferred but not essential).
- Current relevant qualifications in Rehabilitation and Return to Work Coordination accreditation.
- Knowledge of (or ability to acquire knowledge of) the Act and associated regulations and guidelines.
- Experience in (or the ability to acquire knowledge and skills in) injury management and return to work, including case and case load management skills.
- ** Current ‘C’ class driver’s licence**.

**Why choose Aruma**
- Genuine flexibility in this hybrid role, combining work from home, coworking spaces and the office.
- Aruma RTO offers a range of development opportunities.
- As a Not For Profit organisation, our staff benefit from some Fringe Benefit Tax exemptions. through salary packaging up to $15,900 p.a + up to $2,650 p.a on meals & entertainment.
- Access to confidential, impartial, and professional counselling services as part of our employee wellbeing program; available to staff and their immediate family.
- Corporate health plans available with Bupa & Fitness Passport.

**Diversity & Inclusion**

Aruma is a Child Safe Organisation and an Equal Employment Opportunity (EEO) Employer. To this end, we invite applicants to answer optional questions around Diversity and Inclusion as part of the recruitment process. The information provided will be treated in strictest confidence in accordance with Aruma’s Privacy Policy.

**Culture**

LI-CS

Aruma's Talent Acquisition Team will not require the assistance of recruitment agencies at this time - thank you. Please note that Aruma will not be responsible for fees relating to unsolicited resumes directed outside of Aruma’s recruitment process.

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