Recover at Work Advisor

1 week ago

Burleigh Heads, Queensland, Australia Aruma Full time

Work options:
Hybrid


The Recover at Work Advisor is a key team member whose focus is to support injured workers to remain at and recover at work, or to develop strong return to work plans to help get workers back to what they do best, supporting our customers to live a great life.

The life they want. The life they choose.


Instrumental to success is the ability to coaching and guide supervisors and work with our insurance and rehab partners to facilitating a quick and smooth recovery.

Looking after our people is a priority for Aruma, after-all we are a human right focused organisation. Our people matter. Success will also have the added benefit of minimising the organisation's insurance premiums and upholding a positive safety culture.

A day in the life of a Recover at Work Advisor

  • Submitting claims to insurers through the SolvInjury workers' compensation injury management system and ensuring prompt initial notifications within specified reporting timeframes.
  • Assisting in the formulation and execution of timely return to work plans.
  • Orchestrating the worker's recovery at work, including promptly identifying suitable and meaningful duties.
  • Offering support to injured workers by providing reassurance and encouragement throughout their treatment and return to work journey.
  • Actively advocating for returntowork processes, positively influencing worker perceptions, and emphasising the health benefits of meaningful work.
  • Coaching managers, supervisors, and workers on returntowork processes.
  • Contributing insights into workers' compensation processes, such as reviewing and enhancing the ReturntoWork Injury Management policy and procedure manual, along with associated policies, systems, and processes.

A day in the life of a Recover at Work Advisor

  • Submitting claims to insurers through the SolvInjury workers' compensation injury management system and ensuring prompt initial notifications within specified reporting timeframes.
  • Assisting in the formulation and execution of timely return to work plans.
  • Orchestrating the worker's recovery at work, including promptly identifying suitable and meaningful duties.
  • Offering support to injured workers by providing reassurance and encouragement throughout their treatment and return to work journey.
  • Actively advocating for returntowork processes, positively influencing worker perceptions, and emphasising the health benefits of meaningful work.
  • Coaching managers, supervisors, and workers on returntowork processes.
  • Contributing insights into workers' compensation processes, such as reviewing and enhancing the ReturntoWork Injury Management policy and procedure manual, along with associated policies, systems, and processes.

What you need to be successful in this role

  • Advanced interpersonal, verbal, and written communication skills, proficient in leadership, persuasion, negotiation, consultation, and advisory roles for workers' compensation claims management and rehabilitation.
  • Efficient coordination of workers' compensation claims management processes and early intervention strategies at individual and organisational levels.
  • Ability to work autonomously and collaboratively within a team, achieving outcomes within specified deadlines.
  • Proficiency in using technology, including Microsoft suite and HR systems; experience with Solvinjury and icare preferred.
  • Current qualifications in Rehabilitation and Return to Work Coordination accreditation.
  • Familiarity (or ability to acquire knowledge) with the Act and associated regulations and guidelines.
  • Experience (or ability to acquire skills) in injury management and return to work, including case and case load management.
  • Hold a current 'C' class driver's license.

Benefits of working with Aruma
-
Salary Packaging:Access to NFP salary packaging up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each year tax free.
-
Fitness Passport:Access to subsidised Gym membership
-
Employee Assistance Program:Free confidential service including Money Assist, Legal Assist, Family Assist and Nutrition/Lifestyle Assist.
-
Training: Opportunity for accredited training through our RTO

  • Discounted Health Insurance: Access to a range of discounted health and wellness services through Bupa.
-
Recognition & Rewards:Recognition for your hard work through BRAVE Reviews and our annual BRAVE Awards night
-
Job Satisfaction: Through making a real difference in peoples' lives within a values-driven organisation.

Diversity & Inclusion
Aruma is a Child Safe Organisation and an Equal Employment Opportunity (EEO) Employer.

To this end, we invite applicants to answer optional questions around Diversity and Inclusion as part of the recruitment process.

The information provided will be treated in strictest confidence in accordance with Aruma's Privacy Policy.

Culture

  • NDIS Worker Screening Check clearance.
-

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