Service Coordinator

2 weeks ago


Acacia Ridge, Australia Richard Jay Full time

**Are you ready for a new challenge?**
- Full time position Monday to Friday work
- Focus on providing outstanding customer care
- Exceptional time management
- Comprehensive in-house training
- Attractive incentive/commission scheme

Founded in 1969, Richard Jay is an internationally recognised family-owned business providing laundry, warewashing and chemical dispensing solutions for hospitality, healthcare, government and community operations of all sizes.

This full-time position will be joining our existing ream which provides laundry solutions to our customers Australia wide.

The ideal applicant will have had previous experience with general administrative duties, excellent communication and customer service skills with a focus on time management. Spare parts experience would be an advantage.

We need an energetic, friendly person with a positive attitude, excellent interpersonal skills and experience in delivering premium customer service.

**RESPONSIBILITIES**:

- To maintain a high level of coordination between service technicians, contractors, administration staff, customers and clients.
- To process customer's requests for service effectively in a timely manner and follow up as required.
- Administration of client service and order information into our computerised system, as well as generating reports.
- Being a primary point of contact for all incoming service, support and spare parts requests from internal and external customers.

**THE SUCCESSFUL APPLICANT WILL REQUIRE;**
- Excellent phone manner along with written and verbal communications skills.
- Excellent customer service skills and customer follow-up procedures.
- Be a methodical worker who has great attention to detail.
- Experience with computerised systems.
- Be proactive, self-starter and reliable with an enthusiastic 'can-do' attitude.
- Proficient in Microsoft Office Applications with excel being essential.
- Able to demonstrate multi-tasking abilities, priority and Time Management in a team-work environment.
- An advantage would be knowledge in using Microsoft Dynamics

As a second-generation family company, we understand that a business's people are its No. 1 asset. This is a unique opportunity for the right person to learn every aspect of our expanding business and become part of our national team of 50+ talented individuals. Our workplace fosters a warm, collaborative culture with a focus on mentorship and a commitment to career progression.

Richard Jay is a wholly owned Australian company with a genuine national footprint - a rarity in the commercial laundry and warewashing industry. With offices and warehouses in every state, we alone are equipped to meet our client's delivery and servicing needs locally and immediately. Ricard Jay Group consists of Commercial & Industrial Laundry equipment, Sales and Service, JayChem, a revolutionary chemical business and Symbio Australia, supplying chemical and cleaning solutions.

If you are a highly motivated and energetic person with previous customer service experience, wanting to be part of a successful team and make a real difference, then we would be delighted to hear from you.


  • Service Coordinator

    Found in: Talent AU C2 - 1 week ago


    Acacia Ridge, Australia Richard Jay Full time

    Brisbane - Acacia RidgeAre you ready for a new challenge?Full time position Monday to Friday workFocus on providing outstanding customer careExceptional time managementComprehensive in-house trainingAttractive incentive/commission scheme Founded in 1969, Richard Jay is an internationally recognised family-owned business providing laundry, warewashing and...

  • Service Coordinator

    Found in: Talent AU C2 - 2 weeks ago


    Acacia Ridge, Australia Richard Jay Full time

     Are you ready for a new challenge? Full time position Monday to Friday workFocus on providing outstanding customer careExceptional time managementComprehensive in-house trainingAttractive incentive/commission scheme Founded in 1969, Richard Jay is an internationally recognised family-owned business providing laundry, warewashing and chemical dispensing...


  • Acacia Ridge, Australia DFP Recruitment Services Full time

    **Job description**: **About the role** We are looking for a passionate Customer Service Coordinator to join our client in their Acacia Ridge location. Your role will involve being the central point of contact for their customers. In this essential, customer centric role you will; - Take ownership of customer enquiries - Manage the order to delivery...

  • Service Coordinator

    6 days ago


    Acacia Ridge, Australia Clark Equipment Full time

    We would love to have you join our team at Clark! We have an exciting opportunity within our Service branch based in Acacia Ridge, Brisbane. We are looking for an experienced and confident coordinator to liaise with our customers about their equipment service requirements and efficiently schedule work with our team of service technicians. **This role will...


  • Acacia Ridge, Australia JELD-WEN Full time

    **About our Organisation** As Australia's largest timber door manufacturer, **Corinthian Doors** has taken its famous brand around the world, securing an international reputation for quality, innovation and design. **Corinthian** is part of the JELD-WEN group of companies which includes iconic brands A&L Windows & Doors, Aneeta Window Systems, Breezway...

  • Technology Service Coordinator

    Found in: Talent AU C2 - 2 days ago


    Acacia Ridge, Australia Hastings Deering Full time

    Company : Hastings Deering (Australia) Ltd Functional Objectives Ensure customer expectations are delivered through the timely connection of assets Monitor team shared inbox to ensure that customers enquires are met in reasonable time frames Ensure information is entered into the appropriate platforms accurately Follow all safety procedures and...

  • Service Co-ordinator

    Found in: Talent AU C2 - 2 weeks ago


    Acacia Ridge, Australia Haynes People Full time

    Haynes is part of a large family of companies, and we pride ourselves on the fact that we can offer solutions to our customers. We believe that people do amazing things and surround ourselves with people who are as committed as us to providing a safe and highly productive working environment for our employees. Haynes are currently seeking a Service...

  • Quality Coordinator

    6 hours ago


    Acacia Ridge, Australia GFG Alliance Full time

    **Quality Coordinator - Acacia Ridge**: **About the role**: As our new Laboratory and Systems Coordinator and reporting to the National Quality Manager, you will be responsible for supporting product quality assurance, compliance and accreditation and ensuring that customer satisfaction is achieved regarding quality, reliability and delivery. This role...


  • Acacia Ridge, Australia BlueScope Full time

    **Job Description**: BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes. **The Opportunity** Come...


  • Acacia Ridge, Australia BlueScope Full time

    **Job Description**: BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes. **The Opportunity** Come...

  • Customer Service Coordinator

    Found in: Talent AU C2 - 1 week ago


    Gap Ridge, Australia Coates Hire Full time

    About usProudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. The next step in your career starts here… Permanent part-time position Monday to Friday...


  • Acacia Ridge, Australia Core & Capacity Disability Support Full time

    As the Head of Participants, you will be responsible for all aspects regarding our participants. Overseeing, monitoring and actively assisting all participants from their initial entry into our company, to their departure from our company. You should also be able to work effectively with people at all levels within the organization, including executives,...


  • Acacia Ridge, Australia MEGT Australia Ltd Full time

    **Are you**: - Tech-savvy - Organized - Excellent communication skills both verbal and written **We want to hear from you!** Our Host Employer specializes in Electrical, Electronics & Utilities. As one of the largest privately owned air conditioning maintenance companies in Queensland, they service a range of commercial and industrial clients across South...


  • Acacia Ridge, Australia Churches of Christ Full time

    **Churches of Christ, Brig-o-Doon Aged Care Service, Acacia Ridge** **Permanent Full-time Opportunity** **Imagine a career at Churches of Christ** Our values encourage us to be accepting of differences and embrace all. Our size and variety offer you real choices and opportunities to grow your career. We also offer: - Remuneration $27.65 - $29.82 per...

  • Demand Planner

    Found in: Talent AU C2 - 2 weeks ago


    Porcupine Ridge, Australia GrainCorp Full time

    About our team As the largest grain storage and handling network on the east coast of Australia, we operate more than 150 regional receival sites and seven bulk port terminals. We store and market wheat, barley, canola, sorghum and specialty commodities, connecting over 10,000 growers with more than 1,000 end-market customers across the food, beverage,...

  • Resource Recovery Officer

    Found in: Talent AU C2 - 2 weeks ago


    Park Ridge, Australia Cleanaway Full time

    Categories :Health, Safety & Environment About us Cleanaway is Australia's largest environmental resource recovery management company, providing sustainable solutions where we collaborate with joint venture partners and regulators to serve millions of customers across all market sectors. Our goal is to be recognised by our customers as the most...

  • Floater (Full Time) - South Texas Area

    Found in: Talent AU C2 - 2 weeks ago


    Main Ridge, Australia Prosperity Bank Full time

    POSITION PURPOSE Responsible for performing a broad variety of financial services as needed at multiple locations including teller functions, (deposits, withdrawals, loan payments, cashiers’ checks, money orders, and cash advances), Customer Service functions (opening and closing accounts, renewing certificate accounts, and assisting customers with...