Floater (Full Time) - South Texas Area
Found in: Talent AU C2 - 2 weeks ago
POSITION PURPOSE
Responsible for performing a broad variety of financial services as needed at multiple locations including teller functions, (deposits, withdrawals, loan payments, cashiers’ checks, money orders, and cash advances), Customer Service functions (opening and closing accounts, renewing certificate accounts, and assisting customers with bookkeeping and checking account problems, answer customer questions regarding Bank services provided and performs a variety of account maintenance), and Customer Advocate functions (courteously and promptly resolves customer questions or problems, assists customers with all telephone inquires regarding bank accounts and bank services, completes appropriate documentation to complete customer transactions). Cross sells services as required. Responsible for providing excellent customer service and maintaining strong professional relationships.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Assumes responsibility for the effective and professional performance of financial service functions.
• Presents and explains Bank services and products to clients and assists in meeting their financial needs including the following: opening, closing and maintaining all checking, savings, time deposits, IRA’s, safe deposit boxes and savings bonds
• Answers questions and solves problems for clients by listening to problems, collecting data, securing answers.
• Assists clients with disputes involving Bank online, Master Money, ATM services or deposit accounts.
• Tele-consulting
• Meets goals set on scorecard
Assumes responsibility for the efficient, effective, and accurate performance of Teller functions.
• Represents the Bank in a courteous and professional manner.
• Receives deposits in person or by mail.
• Receives loan payments in person or by mail. Properly computes interest.
• Processes cash advances, travelers’ checks, cashiers’ checks, money orders, government bonds, and similar transactions.
• Disburses cash or check withdrawals in person, by telephone, or by mail.
• Processes transfers.
• Opens and closes computer terminal accounts daily. Processes assigned cash and transactions and balances at end of day.
• Receives and processes payroll deduction starts, stops, and increases.
• Verifies transactions. Monitors deposit amounts and examines documents for endorsement and negotiability. Detects and resolves discrepancies promptly.
• Has no more than one proof error within a 30-day period
• Follows Teller procedures consistently
Assumes responsibility for the effective and professional performance of financial service functions in the Call Center. (Lubbock Division only)
• Assists customer with all inquiries involving checking, savings, certificates of deposit, IRA, loan, business, and trust accounts.
• Performs file maintenance and account changes as needed.
• Assist customers with Bank on Call, Bank online, and Debit/Tillie card services.
• Performs research needed to resolve customer account issues.
• Maintains files for each customer assisted.
• Researches and resolves problems with customer accounts.
• Meets goals set on scorecard
• Other duties include working with wire transfers, interest rate inquiries, safe deposit boxes, error resolution, deceased customers, lost or stolen account related items or information and forged or fraudulent activity, and teller services
Assumes responsibility for establishing and maintaining effective, professional business relations with customers.
• Ensures that customers' requests and questions are promptly resolved.
• Operates online teller terminal. Provides in person, by telephone, or by mail, information that customers may authorize concerning their account status.
• Receives and processes new customer accounts and changes to existing accounts.
• Receives and processes changes of name, addresses, and other account information as needed.
• Maintains privacy of customer account information.
• Ensures that the Bank's quality reputation is maintained and projected.
Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.
• Assists area personnel as required.
• Keeps supervisor informed of area activities and significant problems.
• Completes required reports and records accurately and promptly.
• Attends meetings and training classes that may be held on weekday, evenings, and/or Saturdays
Assumes responsibility for related duties as required or assigned.
• Actively and professionally cross sells Bank services.
• Performs related clerical duties as needed.
• Ensures that work area is clean, secure, and well maintained.
• Performs research and NSF duties as needed.
QUALIFICATIONS
EDUCATION/CERTIFICATION:
High school graduate or equivalent.
REQUIRED KNOWLEDGE:
Good understanding of financial services and products provided.
Excellent knowledge of Teller policies and procedures.
Understanding of customer bookkeeping procedures.
Knowledge of Company products, sales policies, and procedures.
EXPERIENCE REQUIRED:
At least one year of related experience required.
Customer service and data entry experience preferred
Prior Banking experience required
SKILLS/ABILITIES:
Professional appearance and attitude.
Ability to operate related computer applications and business equipment including
10-key and telephone.
Solid math and bookkeeping abilities.
Excellent communications and public relations skills.
Well organized.
Detail oriented
Willingness to assist others.
Strong typing abilities.
TRAVEL REQUIREMENTS:
This position has the following travel requirements: Regular travel to branch locations within the area and dependable transportation. On rare occasions may include out of town travel with overnight/multiple night stay in some out of town locations. When not working at the designated home banking center, mileage driven will qualify for reimbursement in accordance with the Banks Mileage Allowance Policy.
-
Full-time Housekeeper
18 hours ago
Main Beach, Australia Elite Private Staff Pty Ltd Full timeWe are seeking a full-time housekeeper for a lovely elderly gentleman located on the Gold Coast. Hours may vary according to his requirements so flexibility is needed in order to fit in with his schedule and time at home. Days will consist of general housekeeping, preparing meals, scheduling and taking him to appointments, stocking the apartment with...
-
Front of House Manager
2 days ago
Main Ridge, Australia Green Olive at Red Hill Full time**Job Summary** With a focus on customer experience, you will be responsible for assisting with management of the venue, supervision of staff and providing every guest with exceptional experience. You will be responsible for: - Providing exceptional customer service - Making and serving amazing coffee - Management, training and development of staff that...
-
School Officer Full Time
3 days ago
Bracken Ridge, Australia Brisbane Catholic Education Full time**Estimated start date**:April 2024 **Position tenure**: Fixed-Term **Weeks worked**: School term weeks only (holidays unpaid) **Tenure duration**:Term Two with opportunity for extension **Total Paid Hours (per week) & days required**:Full-Time **Salary level, range or hourly rate**:Level 2 School Officer - $30.59 per hour (School Salary...
-
Stew
18 hours ago
Main Beach, Australia Crystal Blue Yacht Charters Full time**Crystal Blue Yacht Charters have an exciting opportunity available for a Stew to join our team on a Casual basis.** The YOT Group is Australia's leading luxury yacht charter company, comprising a fleet of luxury motor yachts. The YOT Group redefines how we entertain guests with a new level of hospitality services creating truly unique and memorable...
-
Mechanical Fitter
6 days ago
Park Ridge, Australia W Win Engineering Pty Ltd Full time**W. Win Engineering Pty Ltd** supplies parts & accessories to the concrete Pump industry as well as manufacturing our own brand of Line Pumps. Established in 1991 and based in Milperra, Sydney's South West. W. Win Engineering is a dynamic team of highly experienced and qualified Engineers, Mechanical Fitters and Welders. We pride ourselves on delivering...
-
Account Manager
2 weeks ago
Acacia Ridge, Australia Polyaire Air Conditioning Products Full time**Attractive Remuneration Package**: - ** Company Car + Fuel Card**: - **Diverse and inclusive team** **About POLYAIRE** **Polyaire Pty Ltd** is an international manufacturer of quality equipment of HVAC systems supplying air filters, insulated flexible ducting, air grilles and vents, and fittings. Established in 1973, Polyaire headquartered in South...
-
Mechanical Fitter
6 days ago
Park Ridge, Australia W Win Engineering Pty Ltd Full time**W. Win Engineering Pty Ltd** supplies parts & accessories to the concrete Pump industry as well as manufacturing our own brand of Line Pumps. Established in 1991 and based in Milperra, Sydney's South West. W. Win Engineering is a dynamic team of highly experienced and qualified Engineers, Mechanical Fitters and Welders. We pride ourselves on delivering...
-
Retail Cleaner
7 days ago
Park Ridge, Australia Angel BMS Full timeRetail Cleaner wanted for permanent full-time shifts in Park Ridge area Shifts available: Sunday to Thursday's approx 7am-3.30pm Immediate start!! Training provided. **Job Types**: Full-time, Permanent **Salary**: $21.00 - $25.00 per hour Schedule: - Day shift - Monday to Friday - Public holidays - Weekend availability Work Location: In...
-
Hc Driver
4 hours ago
Acacia Ridge, Australia Linfox Full timeJob no: 754784 - Work type: Full time**Location**: Acacia Ridge - QLD - Australia - Applications close: 23 Feb 2024 11:55 PM E. Australia Standard Time Here at Linfox, we believe together, anything is possible. Use sophisticated technology to deliver everyday essentials and natural resources for Australia’s biggest companies. Work with major customers in...
-
Mc Driver
4 hours ago
Acacia Ridge, Australia Linfox Full timeJob no: 754783 - Work type: Full time**Location**: Acacia Ridge - QLD - Australia - Applications close: 23 Feb 2024 11:55 PM E. Australia Standard Time Here at Linfox, we believe together, anything is possible. Use sophisticated technology to deliver everyday essentials and natural resources for Australia’s biggest companies. Work with major customers in...
-
Bracken Ridge
Found in: Talent AU C2 - 2 weeks ago
Bracken Ridge, Australia McDonald's Australia & New Zealand Full timeJob DescriptionWe are looking for enthusiastic crew to join the team at our McDonald’s. We have a variety of PART TIME positions available including customer service and food preparation roles.We are a 24 hour business which means we can offer flexibility to suit your availabilities. Days and hours may change and vary to meet the needs of the restaurant....
-
Front of House Wait Staff
4 hours ago
Main Beach, Australia Grunt Restaurants Full timeHogs Breath Cafe has been proudly serving customers for over 30 years. We are famous for our slow-cooked 18hr prime rib, icy cold beers, and of course our curly fries. But what sets us apart the most is our customer service and that's where you come in, so we are looking for some fantastic people to join our team at our Main Beach store So if you have a...
-
Bracken Ridge
Found in: Talent AU C2 - 2 weeks ago
Bracken Ridge, Australia McDonalds Full timeCompany DescriptionMcDonald’s Australia is a modern and progressive burger company serving over 1.7 million customers every day. Macca’s has over 1000 restaurants across Australia and a current workforce of over 100,000 employees. More than 85% of restaurants are owned and operated by Licensees and 15% operated by the company. We serve the world some of...
-
MC Driver
Found in: Talent AU C2 - 3 days ago
Acacia Ridge, Australia Linfox Pty Ltd Full timeWhat does the job look like? Linfox's Intermodal business unit is seeking an MC Driver to deliver various products from our Linfox rail operations based in Acacia Ridge QLD, to our local retail and industrial customers within Brisbane metropolitan and some regional areas. As part of this role, you will be required to drive various trailers from tautliners...
-
Manufacturing Labourer
18 hours ago
Acacia Ridge, Australia Apex Insulation Pty Ltd Full timeWe are a family run business looking to add to our team. We are offering: - Consistent hours, with the possibility of overtime (time and a half pay) - Casual loading - No shift work Pay range shown is above award (Manufacturing & Associated Industries Occupation (MA000010) C13-C14) and depends on age, experience and reliability. The role: - General...
-
Administrator Trainee Opportunity
7 days ago
Acacia Ridge, Australia MEGT Australia Ltd Full time**Are you**: - Tech-savvy - Organized - Excellent communication skills both verbal and written **We want to hear from you!** Our Host Employer specializes in Electrical, Electronics & Utilities. As one of the largest privately owned air conditioning maintenance companies in Queensland, they service a range of commercial and industrial clients across South...
-
MC Driver
Found in: Talent AU C2 - 2 days ago
Acacia Ridge, Australia Linfox Full timeHere at Linfox, we believe together, anything is possible. Use sophisticated technology to deliver everyday essentials and natural resources for Australia’s biggest companies. Work with major customers in retail, healthcare, government and defence. Shape the future of logistics with industry leading innovations in safety, sustainability and efficiency....
-
Medical Practitioners
Found in: Talent AU C2 - 2 weeks ago
Kellyville Ridge, Australia HealthcareLink Full timeAbout the OpportunityAn established medical centre in the Kellyville Ridge area is currently needing more male and female VR GPs to help their very busy team meet growing patient demand. Open 7 days a week with extended trading hours, shifts are flexible to enable you to work around your schedule and family commitments. So if you're the type of doctor who...
-
Freight Processing Officer
2 days ago
Acacia Ridge, Australia Linfox Full timeJob no: 754920 - Work type: Max Term - Full Time**Location**: Acacia Ridge - QLD - Australia - Applications close: 27 Mar 2024 11:55 PM E. Australia Standard Time Here at Linfox we believe together, anything is possible. Use sophisticated technology to deliver everyday essentials and natural resources for Australia’s biggest companies. Work with major...
-
Administration Officer
4 hours ago
Acacia Ridge, Australia Pickles Auctions Full timeAdministration Officer - Acacia Ridge **Location**: Acacia Ridge Employment Type: Full-Time Permanent Department: Acacia Ridge - Administration Closing Date: 08/03/2024 **WHY WORK FOR PICKLES** - Highly successful Australian business despite COVID - Enjoy extra leave + share in our company bonus program - This is a varied administration position which...