Property Manager

2 weeks ago

Canberra, Australia YWCA Canberra Full time

**About the Role**:
The Property Manager is responsible for overall tenancy and property management of YWCA Canberra’s not for profit affordable rental service within regulatory and compliance frameworks - The National Regulatory Framework for Community Housing, the Residential Tenancies Act (1997) and the ACT Civil and Administrative Tribunal. This includes high level liaison with property owners and tenants, including:

- identification of potential eligible properties;
- assessing the property owner’s eligibility for the service (including potential land tax exemptions);
- property inspections;
- marketing of the property;
- managing repairs and maintenance;
- identification of tenants;
- assessing tenant eligibility for the affordable housing according to regulated income levels;
- management of arrears;
- identification of additional support needs and appropriate internal and external referrals;
- administration and data entry; and
- regular communication with property owners and tenants

The Property Manager works closely with the Unit Manager and Rentwell Assistant to ensure the provision of exceptional customer service and achievement of program objectives. This team is part of the larger Housing Support Unit and Community Services Portfolio and will also work collaboratively with other YWCA Canberra specialist community services and corporate services staff.

**About our Housing Services**:
YWCA Canberra is a registered community housing provider and has been managing housing and homelessness services for families since 1996. The Housing Support Unit (HSU) also provides supported accommodation services on behalf of the ACT Government. The housing portfolio currently encompasses:

- Affordable housing - providing affordable housing for older women in the Canberra community
- Transitional housing - providing supported accommodation for women and their families who are at risk of homelessness
- Outreach Support to single women as well as to women and their families who are homeless or at risk of homelessness
- Support Services to older women who are homeless or at risk of homelessness
- Supportive Tenancy Service - working in partnership with Woden and Belconnen Community Services to support ACT residents whose housing is at risk, to maintain a safe and stable home

The YWCA operates the Rentwell affordable housing program which provides affordable housing at 74.9% of the market rent, to Canberrans on moderate income who are unable to afford to rent in the private rental market.

**About You**:
The successful applicant will have significant local property management experience, relevant qualifications and operate with honesty and integrity. A positive, friendly, professional, motivated, self-starter with excellent interpersonal skills are essential.

The selection criteria for this position are set out in the position description.
- YWCA Canberra is committed to the safety of children and young people. As such, successful applicants will be required to participate fully in all child protection risk management recruitment processes and ongoing character checking and assessment processes._

**What’s in it for you**
- An excellent salary with charity tax free PBI options that can increase your take home pay.
- Flexible work arrangements if required.
- Enhanced terms and conditions of employment including 14 weeks paid parental leave.
- Excellent professional development opportunities
- Work for Canberra’s ONLY Employer of Choice for Gender Equality (WGEA)

**How to Apply**:

- Download the position description (Position Description - Property Manager (Rentwell)
- March 2023) and Job Demands Checklist ( Property Manager (Rentwell) - Job demand checklist)

**Want more information?**

For a confidential discussion or further information please contact Shelagh Keith, Rentwell and Next Door Manager on 0477 550 857.

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