Customer Service Coordinator

4 months ago

Beresfield, Australia Coates Full time

**About us**
You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly Australian-owned, with a long history of supporting customers to deliver major projects, and an exciting future focused on digital transformation, sustainability and growth.

**Your new role in Beresfield awaits**:
Coates Customer Service Coordinators perform a critical role within our branch teams by assisting customers with their equipment solutions.
- Monday - Friday with the possibility to work Saturday mornings where available.
- Available working hours will be variable within our 7am and 5pm operating hours Coordinate daily operations - equipment deliveries, transfers, pick
- ups, repairs & breakdowns.
- Contribute to the achievement of team KPI’s - customer loyalty, sales revenue, safety
- Complete a variety of branch administrative duties - generate hire schedules, invoicing etc

**About you**:
As well as your natural customer service skills and strong work ethic, you will ideally:

- Have a friendly and sociable personality
- Thrive in a fast-paced work environment
- Be a quick learner with a high level of attention to detail
- Have intermediate computer skills (MS Word, MS Excel)
- Previous experience in a customer service role, and a genuine interest in helping others
- A proven ability to adapt to changing priorities and work conditions - you enjoy working in a dynamic environment and can flex to meet shifting needs
- Experience in or an interest in the construction/mining/engineering industries and a desire to learn about a diverse range of equipment solutions

**What you’ll get in return**:
As part of our team, you’ll enjoy a range of perks and benefits including:

- Competitive remuneration (because we value great work and believe it should be rewarded)
- Training and development to help build your career and equip you for success.
- Purchased extra leave program if you want some more time to do the things you love
- Discounted hire equipment so you can finally finish that home reno job
- Supportive and inclusive team culture that empowers you to do your best work
- Employee Assistance Program (EAP) for professional and confidential counselling and support
- Volunteering opportunities through the Coates Foundation so you can connect to your community

**Why Coates?**
At Coates, we know that people, organisations and communities thrive when everyone feels valued and included. So, we’re proud to be implementing our second Reconciliation Action Plan (RAP) and working to continually improve gender representation and the development of our future female leaders via our annual LEAP program. Safety always comes first at Coates. Our safety-driven processes and policies aim to ensure all stakeholders go to work and return home safely to their families and communities.

**Ready to apply?**

Diversity and inclusion are at the heart of our culture. We’re committed to continually increasing the diversity of our workforce, including leadership levels. We actively encourage all people to apply.

**Coates. Equipped for you.

  • Customer Service Coordinator

    1 week ago

    Beresfield, New South Wales, Australia Coates Hire Full time

    About Coates HireWe are a leading provider of equipment hire solutions, with a long history of supporting customers in the construction, mining, and engineering industries. Our team is dedicated to delivering exceptional customer service and providing innovative solutions to meet our customers' needs. Your Role in ThorntonAs a Customer Service Coordinator,...

  • Customer Service Coordinator

    1 month ago

    Beresfield, New South Wales, Australia Coates Hire Full time

    About Coates HireWe're a proud Australian-owned company with a rich history of supporting customers on major projects. Our focus is on growth, and we provide end-to-end solutions for Equipment Hire, Engineering Solutions, Industrial Solutions, and Power & HVAC. Your Role in ThorntonAs a Customer Service Coordinator, you'll play a critical role in our branch...

  • Customer Service Coordinator

    1 week ago

    Beresfield, New South Wales, Australia Coates Hire Full time

    About Coates HireWe're a proud Australian company with a rich history of supporting customers in delivering major projects and a future focused on growth. Our end-to-end solutions span Equipment Hire, Engineering Solutions, Industrial Solutions, and Power & HVAC. Your New Role in ThorntonAs a Customer Service Coordinator at Coates Hire, you'll play a...

  • Customer Service Coordinator

    3 months ago

    Beresfield, Australia Coates Hire Full time

    About usProudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. Your new role in Thornton awaitsCoates Customer Service Coordinators perform a critical...

  • Service Coordinator

    4 months ago

    Beresfield, Australia Coates Full time

    **About us** Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. Reporting to the Regional Service Manager, the Service Coordinator **(based in...

  • Customer Service Representative

    4 weeks ago

    Beresfield, New South Wales, Australia Coates Hire Full time

    About Coates HireWe're a proud Australian company with a long history of supporting customers in delivering major projects and a future focused on growth. Our end-to-end solutions span Equipment Hire, Engineering Solutions, Industrial Solutions, and Power & HVAC.Your New Role in ThorntonAs a Customer Service Coordinator at Coates Hire, you'll play a critical...

  • Field Service Coordinator

    7 months ago

    Beresfield, Australia Toyota Material Handling Australia Full time

    **About TMHA**: Toyota Material Handling Australia (TMHA) is one of Australia's leading forklift companies. TMHA is fully owned by the Toyota Industries Corporation (TICO). TMHA is the exclusive Australian retailer for new sales or work renowned forklift brands including Toyota Industrial Equipment and the Huski brand equipment. TMHA is a strong,...

  • Customer Service Representative

    19 hours ago

    Beresfield, New South Wales, Australia Brickworks Full time

    Job Title: Customer Service RepresentativeAbout the Role:Brickworks NSW is seeking a self-motivated and passionate Customer Service Representative to join our office in Beresfield, NSW. Reporting to the Area Manager, you will be primarily responsible for assisting internal and external customers in a range of services and sales enquiries across the wide...

  • Customer Service Officer

    4 months ago

    Beresfield, Australia AMA Group Heavy Motor Full time

    Join a supportive and collaborative team of professionals, where teamwork and cooperation are valued - By delivering exceptional customer service, you'll contribute to the smooth operation of the site - National Central offers competitive remuneration packages, recognizing and rewarding your skills and contributions National Central Mechanic in Beresfield...

  • Customer Service Representative

    3 weeks ago

    Beresfield, New South Wales, Australia Cleanaway Full time

    {"title": "Customer Service Officer", "description": "About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Officer. As the first point of contact for our valued customers, you will play a crucial role in engaging with them and the municipal council via phone and email to address inquiries,...

  • Customer Service Representative

    3 weeks ago

    Beresfield, New South Wales, Australia Cleanaway Full time

    {"title": "Customer Service Officer", "description": "About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Officer. As the first point of contact for our valued customers, you will play a crucial role in engaging with them and the municipal council via phone and email to address inquiries,...

  • Customer Service Representative

    2 weeks ago

    Beresfield, New South Wales, Australia Cleanaway Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Officer. As the first point of contact for our valued customers, you will play a crucial role in engaging with them and the municipal council via phone and email to address inquiries, resolve issues, and ensure a positive customer service...

  • Customer Service Officer

    3 weeks ago

    Beresfield, Australia Cleanaway Full time

    Vacancy no: 520054 Work type: Fixed Term - Full Time **Location**: Beresfield NSW Australia Categories: Administration, Customer Service

  • Repairable Coordinator

    3 weeks ago

    Beresfield, New South Wales, Australia 309 FLSmidth Pty. Ltd. Full time

    Job Title: Repairable CoordinatorJob Summary:We are seeking a highly skilled and experienced Repairable Coordinator to join our team at 309 FLSmidth Pty. Ltd. in Beresfield, NSW. As a Repairable Coordinator, you will be responsible for planning, organizing, and leading the effective and efficient operations of the Repairable team.Key Responsibilities:Guide...

  • Repairable Coordinator

    4 weeks ago

    Beresfield, New South Wales, Australia 309 FLSmidth Pty. Ltd. Full time

    Job Title: Repairable CoordinatorWe are seeking a highly skilled and experienced Repairable Coordinator to join our team at 309 FLSmidth Pty. Ltd. in Beresfield, NSW. As a key member of our production team, you will be responsible for planning, organizing, and leading the effective and efficient operations of the Repairable team.Key Responsibilities:Guide...

  • Repairable Operations Coordinator

    3 weeks ago

    Beresfield, New South Wales, Australia 309 FLSmidth Pty. Ltd. Full time

    Job Title: Repairable CoordinatorWe are seeking a highly skilled and experienced Repairable Coordinator to join our team at 309 FLSmidth Pty. Ltd. in Beresfield, NSW.About the Role:The successful candidate will be responsible for planning, organizing, and leading the effective and efficient operations of the Repairable team. This includes guiding the R&R...

  • Logistics Coordinator

    1 month ago

    Beresfield, New South Wales, Australia Crown Equipment Full time

    {"title": "Transport and Inventory Coordinator", "description": "About the RoleWe are seeking a highly organized and detail-oriented professional to manage the logistics of parts distribution, ensuring timely transportation and accurate inventory records.Key ResponsibilitiesCoordinate transportation of parts to various locations, ensuring timely deliveries...

  • Repairable Operations Coordinator

    3 weeks ago

    Beresfield, New South Wales, Australia 309 FLSmidth Pty. Ltd. Full time

    Repairable Coordinator Job DescriptionWe are seeking a highly skilled and experienced Repairable Coordinator to join our team at 309 FLSmidth Pty. Ltd. in Beresfield, NSW.Job Scope:The successful candidate will be responsible for planning, organizing, and leading the effective and efficient operations of the Repairable team. This includes guiding the R&R...

  • Repairable Operations Coordinator

    1 month ago

    Beresfield, New South Wales, Australia 309 FLSmidth Pty. Ltd. Full time

    Job Title: Repairable CoordinatorWe are seeking a highly skilled and experienced Repairable Coordinator to join our team at 309 FLSmidth Pty. Ltd. in Beresfield, NSW.Job Summary:The Repairable Coordinator will be responsible for planning, organizing, and leading the effective and efficient operations of the Repairable team. This role requires strong...

  • Repairable Operations Coordinator

    3 weeks ago

    Beresfield, New South Wales, Australia 309 FLSmidth Pty. Ltd. Full time

    Repairable Coordinator Job DescriptionWe are seeking a highly skilled and experienced Repairable Coordinator to join our team at 309 FLSmidth Pty. Ltd. in Beresfield, NSW.Job Scope:The successful candidate will be responsible for planning, organizing, and leading the effective and efficient operations of the Repairable team.Key Responsibilities:Guide R&R...