Repairable Operations Coordinator

3 weeks ago

Beresfield, New South Wales, Australia 309 FLSmidth Pty. Ltd. Full time
Repairable Coordinator Job Description

We are seeking a highly skilled and experienced Repairable Coordinator to join our team at 309 FLSmidth Pty. Ltd. in Beresfield, NSW.

Job Scope:

The successful candidate will be responsible for planning, organizing, and leading the effective and efficient operations of the Repairable team. This includes guiding the R&R Technical Coordinator on priorities to meet customer expectations, setting priorities according to DIFOT and individual customer requirements, and engaging internal stakeholders to satisfy customer experience.

Key Responsibilities:
  • Guide R&R Technical Coordinator on priorities to meet customer expectations.
  • Set priorities according to DIFOT and individual customer requirements.
  • Engage internal stakeholders and remove barriers to satisfy customer experience.
  • Develop WIP reports with the view of weekly circulation providing updates on the status of each job.
  • Develop Workshop capability, service & tools in conjunction with Workshop Managers and RPLMs.
  • Approve Strip Reports and MDR prior to submission.
  • Seek to develop fixed pricing for strips and refurbs.
  • Ensure that production orders are scheduled while optimizing manufacturing efficiencies using agreed planning methodologies and tools.
  • Create a high level of team spirit and engagement by creating an open and trusting environment where teamwork and cooperation is valued and encouraged.
  • Coaching and feedback.
  • Manage all Client Relationship issues that arise.
  • Manage escalation of breakdowns, installations, and scheduled services with external stakeholders.
Requirements:
  • Engineering degree or Trade qualification preferred.
  • Must have experience with ERP systems in a production planning environment.
  • A good understanding of basic project management methodologies.
  • Well-developed relationship skills in a business environment.
  • Ability to work in a team or individually on multiple concurrent projects.
  • Demonstrated ability to deliver in a fast-paced, changing environment while maintaining high attention to detail.
  • Good analytical and problem-solving skills.
  • Prior responsibility for the profitability of a business centre.
  • Ability to read and understand engineering drawings.
  • Team player, able to interface positively with all team members.
  • Excellent oral, written, and interpersonal communication skills to work with customers, sub-contractors, and other personnel on a daily basis.
  • Good customer service skills.
  • Good organization, multitasking, and time management skills that deliver effective planning and housekeeping standards.
  • Ability to plan work effectively and efficiently with a minimum of supervision and set priorities for own personal goals.
What We Offer:
  • Competitive remuneration package on offer.
  • Flexible start and finish times.
  • Job security in a volatile market – FLSmidth has 142 years of successful operation within a global environment.
  • Development and training within a respected global OEM company.
  • Access to salary packaging options to allow you to maximize your after-tax income.
  • Employee Assistance Program for employees and immediate family.
  • Purchased annual leave options.
  • Paid Parental Leave.
  • A commitment to sustainability.
  • Annual flu vaccination.
  • A commitment to Safety and Quality.

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