Knowledge Management Specialist

7 months ago

Melbourne, Australia State Revenue Office Full time

Location: Melbourne | CBD

Job type: Full time

Organisation: State Revenue Office

**Salary**: $105,479 - $127,621

Occupation: Information Management

Reference: VG/SRO/110640/300823

One (1) ongoing Knowledge Management Specialist Grade 5 role is now available in the Knowledge Management Branch, Strategic Development and Customer Engagement Division. This role is based in either Melbourne CBD or Ballarat.
- **One (1) ongoing role in the Knowledge Management Branch, Strategic Development and Customer Engagement Division**:

- **Salary $105,479 to $127,621 plus 11% superannuation - VPS Grade 5**:

- **Based in Melbourne CBD or Ballarat, with hybrid working arrangements**

**What we offer**

The State Revenue Office is the Victorian Government's revenue management agency, administering a range of taxes, duties, levies, grants and subsidies.

We aim to develop our people to achieve great outcomes for the Victorian community. We offer flexible working arrangements and a workplace culture that is rewarding and productive, where contributions are valued and recognised, expectations are clear, and treatment is fair and equitable. We are an equal opportunity employer that is committed to providing an inclusive, accessible and safe working environment. Find out more about working at the SRO at sro.vic.gov.au/careers, or via our LinkedIn page.

**The opportunity**

The primary purpose of this position is to promote and facilitate a knowledge driven culture at the SRO, with a focus on the SRO's internal knowledge platform (TaxNet) where corporate tax and entitlement knowledge is captured and available for staff.

Reporting to the Branch Manager, Knowledge Management, you will be responsible for:

- Contributing to the strategic direction of knowledge management at the SRO and identifying and implementing contemporary ‘best practice' knowledge management strategies and processes.
- Coordinating and implementing knowledge management activities between Branches.
- Managing TaxNet, including identifying and initiating enhancements and developments to address business needs, providing advice on solutions and implementing required changes, working with Branches to ensure their contributions to TaxNet are in line with knowledge management and digital writing best practices, and supporting Senior Specialist Panels and other emerging tax technical knowledge initiatives to ensure information and decisions are appropriately recorded and communicated.
- Assisting with the delivery of Branch goals by contributing to the Branch's strategic business planning, initiatives, and improvement opportunities to deliver quality knowledge management services for SRO.
- Mentoring and developing team members and assisting with preparing or reviewing tax technical material for the SRO website or TaxNet.

**Who we are looking for**
To be successful in this role, you will have:

- Demonstrated understanding of or experience with managing and/or updating a knowledge platform.
- High level research, innovation, analytical and conceptual skills to identify and initiate improvements to knowledge management content, systems, and procedures.
- High level interpersonal communication and negotiation skills, with the ability to maintain effective relationships with stakeholders and team members.
- High level problem-solving skills to identify and respond to strategic knowledge management issues.

**How to apply**

**More information**
You can find out more about this role via the position description. You can also contact **Kate McClelland, Branch Manager, Knowledge Management** on **03 9628 0764 (from Monday to Thursday)**.**

Please note, as part of our selection process, we conduct pre-appointment checks including those related to references, identity, qualifications, work history, work visa, and police record history.

  • Strategic Knowledge Information Specialist

    3 weeks ago

    Melbourne, Victoria, Australia Future Fund Management Agency Full time

    About Future Fund Management AgencyWe are a global investor, working closely with world-leading investment organisations to access the best investment ideas. Our approach to investing is incredibly pure: we think about it deeply, and daily.The Future Fund Management Agency has embarked on an ambitious transformation journey over the past few years,...

  • Analyst, Knowledge Management

    3 weeks ago

    Melbourne, Australia Future Fund Management Agency Full time

    About Future FundAt the Future Fund, we’re for future minds – like yours. The new investors and creators who thrive on different thinking and doing it together. Those who glimpse opportunity before it strikes and step up every day to grab it.The Future Fund is Australia's Sovereign Wealth Fund, managing over $290 billion across seven public asset funds...

  • Knowledge Management Specialist

    2 months ago

    Melbourne, Australia AustralianSuper Full time

    At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow, and deliver better outcomes for members. **Your...

  • Strategic Knowledge Analyst

    2 weeks ago

    Melbourne, Victoria, Australia Future Fund Management Agency Full time

    About Future Fund Management AgencyWe are a global investor and work closely with world leading investment organisations to access the best investment ideas.At the Future Fund, we're for future minds – like yours. The new investors and creators who thrive on different thinking and doing it together. Those who glimpse opportunity before it strikes and step...

  • Knowledge Management Specialist

    2 months ago

    Melbourne, Australia Australian Super Full time

    At AustralianSuper, we truly care about our colleagues.​ We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow, and deliver better outcomes for members.  ...

  • Knowledge Management Specialist

    7 months ago

    Melbourne City Centre, Australia State Revenue Office Full time

    One (1) ongoing role in the Knowledge Management Branch, Strategic Development and Customer Engagement Division - Salary $105,479 to $127,621 plus 11% superannuation - VPS Grade 5 - Based in Melbourne CBD or Ballarat, with hybrid working arrangements What we offer The State Revenue Office is the Victorian Government's revenue management agency,...

  • Knowledge Management Expert: Driving Excellence in Organisational Knowledge

    4 weeks ago

    Melbourne, Victoria, Australia Australian Super Full time

    AustralianSuper is a leading superannuation fund, committed to supporting the diverse needs of our colleagues and members. As a Knowledge Management Specialist, you will play a critical role in developing and managing all aspects of knowledge management.

  • Knowledge & Communications Specialist

    3 months ago

    Melbourne, Australia Swinburne University of Technology Full time

    We have an exciting role for an experienced Knowledge and Communications Specialist. The Knowledge and Communications Specialist plays an essential role reporting to the Associate Director of Digital Workplace Operations (DWX) at Swinburne IT. Tasked with managing and maintaining the knowledge ecosystem using Knowledge Centred Service (KCS). This role...

  • Knowledge Management Lead

    1 month ago

    Melbourne, Australia Transurban Full time

    Working at Transurban is different; it’s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions building and operating safer, smarter, and more sustainable roads to solve pressing transport challenges that are slowing cities down.    About the role    We’re seeking a Knowledge...

  • Insurance Law Knowledge Specialist

    3 weeks ago

    Melbourne, Victoria, Australia Hall & Wilcox Full time

    Company OverviewHall & Wilcox is a leading independent Australian law firm, with over 1150 people and 145 partners. We deliver outstanding legal services to corporate, public sector and private clients in Australia and internationally.About the RoleThis exciting opportunity for an Insurance Law Knowledge Specialist will see you join our national Legal...

  • Knowledge Management Lead

    3 months ago

    Melbourne City Centre, Australia Transurban Full time

    Working at Transurban is different; it’s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions building and operating safer, smarter, and more sustainable roads to solve pressing transport challenges that are slowing cities down. About the role We’re seeking a Knowledge Management Lead who...

  • Knowledge Manager

    7 months ago

    Melbourne City Centre, Australia HAYS Full time

    Excellent opportunity for a Knowledge Manager - permanent position to work within the Vic State Government **Your new company** Your new company is a prominent Victorian State Government department, whose responsibilities and work have a long-lasting and genuine impact on the quality of life for all citizens in Victoria. **Your new role** The Knowledge...

  • Knowledge Manager

    7 months ago

    Melbourne City Centre, Australia HAYS Full time

    Knowledge Manager | $110K - $140K package | Permanent | Scoresby **Your new company** This company is one of the country’s largest automotive financiers. Offering a range of finance and insurance products to get their customers into their new car and on the road. **Your new role** As Knowledge Manager, you will sit in the Operations team: - Provide...

  • Analyst, Knowledge Management

    2 months ago

    Melbourne, Australia AustralianSuper Full time

    At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow, and deliver better outcomes for members. **Your...

  • Knowledge Management Expert

    4 weeks ago

    Melbourne, Victoria, Australia Transurban Full time

    About the RoleWe're seeking a Knowledge Management Lead to lead the knowledge management function for Customer Service, working collaboratively with key stakeholders to deliver the right tools, framework, and approach to knowledge management principles and practices.

  • Sharepoint / Knowledge Manager

    3 months ago

    Melbourne, Australia NTT DATA Full time

    **Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** This...

  • In-house Knowledge Expert

    4 weeks ago

    Melbourne, Victoria, Australia Ablethorpe Recruitment Full time

    Company OverviewAblethorpe Recruitment is a specialist legal recruitment agency operating in Australia and internationally, with an outstanding reputation and amazing employee benefits.Job DescriptionWe are looking for Lawyers with 2-4 years PQE in insurance and/or knowledge management to work within the Precedents team and learn from senior team members....

  • Sharepoint / Knowledge Manager

    1 month ago

    Melbourne, Australia NTT DATA Full time

    Job Description Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT...

  • Sharepoint / Knowledge Manager

    3 months ago

    Melbourne, Australia Ntt Full time

    Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT DATAThe Knowledge...

  • Sharepoint / Knowledge Manager

    3 months ago

    Melbourne, Australia NTT Full time

    JOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at...