Sharepoint / Knowledge Manager

1 month ago


Melbourne, Australia NTT DATA Full time

Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Knowledge Management Analyst is a seasoned subject matter expert, responsible for assisting with gathering, analyzing, storing, and sharing information within the business to improve efficiency by reducing the need to rediscover knowledge.

This role is responsible for integrating the reuse, improvement, and creation of knowledge assets as well as analyzing existing knowledge to identify content requiring updates or retirement.

The Knowledge Management Analyst analyzes incidents for various technologies to ensure the resolution of any future incidents proactively and quickly.

What you'll be doing

The SharePoint/Knowledge Management Responsibilities, Experience and Requirements include:

Sharepoint experience in:

Developing secure Sharepoint solutions (pages, forms, banners, titles, text boxes, web parts, lists, folders, libraries, documents, announcements, surveys, calendars)

Setting up a general development environment for Sharepoint

Creating site columns, content types, and lists for Sharepoint

Creating Sharepoint workflow solutions

Integrating business data into Sharepoint

Creating web parts for Sharepoint

Creating reusable controls for web parts or application pages

Building and debugging Sharepoint solutions

Extending Sharepoint tools in Visual Studio

Knowledge Management experience in:

Updating and managing content on a SharePoint site to:

Improve user experience and content

Develop needed content upgrades

Monitor and analyze performance and effectiveness

Provide reports to reflect data.

Developing training material and training users in the use of Sharepoint solutions developed.

Analysing existing business processes, information workflow, and data storage and control procedures to identify opportunities for increased efficiencies and improvements in the sharing of information.

Administration and maintenance of classified documentation on SharePoint website. 

Implementing controls to manage and report documentation status through the documentation lifecycle (create, maintain, update, archive).

Candidates must demonstrate experience in and ability to execute the above duties, and must possess the following selection criteria:

Education Requirement: A bachelor's degree in computer science, information technology, or other applicable field and/or relevant Knowledge Management certifications.

Experience: 

5 years working in Knowledge Management for DoD organizations. 

Ability to create products and presentations that communicate ideas effectively and concisely to military command staff.

Working knowledge and understanding of SharePoint management in a Department of Defense environment.

Working knowledge and understanding of web-based information sharing tools.

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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