Strategy & Capability Consultant

2 months ago


Melbourne, Australia Australia Post Full time

**Help us deliver for Australia**

Australia Post is delivering for Australia. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

The Strategy & Capability Consultant is a specialist role within the organisation’s Centre of Expertise, reporting to the Senior Manager Strategic Capability. The Strategy & Capability Consultant supports Strategic Workforce Planning, and a range of deliverables across the broader capability portfolio, including working closely with Capability teams in the business to co-design enterprise standards and governance.

**You’ll be responsible for**:

- Supporting the delivery of Australia Post’s Strategic Workforce Planning (SWP) process.
- Embedding the workforce strategy framework, and educating stakeholders, leaders, and business partners across business units.
- Steering "best practice", continual improvement and consistency of capability frameworks and tools for the workforce.
- Facilitating engagement of external consultants (where appropriate).

**About you**

You are an experienced professional with experience in SWP, strategy and/or capability, and a have a background or exposure to project management and analytics. You have strong interpersonal skills with an ability to establish and maintain effective working relationships with all levels of management and team members and an eagerness and willingness to work and develop.

**What are we looking for?**
- Experience in strategic workforce planning.
- Experience in analysis and interpretation of complex people data.
- Strong verbal and written communication to senior management levels.
- Experience in delivering projects and initiatives, particularly across an enterprise or multiple teams.
- Experience in the design and embedding of capability and competency frameworks in large complex organisations.
- A strong understanding of the HR provider market.

**How we’ll deliver for you**
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day.
- We deliver on our values of Trust, Inclusivity, Empowerment and Safety every day. They are the TIES that bind our team together.
- Flexible working

**We’re delivering together**

Our diverse and inclusive workplaces bring out the best in our people. We're all ages, genders, and abilities, and we come from all walks of life. That’s how we deliver for Australia - together. We believe our business should reflect the diverse communities we operate in. See how we’re achieving that here.

We acknowledge the Traditional Custodians of the land on which we operate, live, and gather as employees, and recognise their continuing connection to land, water, and community. We pay respect to Elders past, present and emerging. To find out more about our progress with reconciliation, watch this short video.

**One last thing



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