Customer Contact Officer

2 weeks ago


Melbourne, Australia Acquire BPO Full time

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world

Do you want to work for one of Australia’s most well-known national sales and marketing companies?

Acquire BPO is an award-winning global outsourcer providing contact center and back office services on behalf of our clients around the world. With 9,000+ employees servicing some of Australia’s and other Global brands, we are a trusted partner of choice for superior customer service.

We are looking for Inbound Sales Consultants who have previous customer service and/or sales experience with strong communication & computer skills to assist.

The Inbound Sales Consultant‘s primary objective is to match the best product & service to our client's customers while providing excellence in customer service. You will be using your proven sales and service skills to demonstrate the value and benefit of our client's products and services.

All successful applicants must complete a police check paid for by us prior to commencing with Acquire BPO.

Experience and Qualifications- Demonstrated experience in a sales/service environment- High attention to detail- Motivated to deliver and achieve Key Performance Indicator’s (KPI’s)- Dedication to excellence in customer service in a high-pressure environment- Able to navigate multiple systems and online tools- Willingness to learn and maintain new skills- Commitment to work on a rotating roster from 8.00am to 7:00pm Monday to Friday- Flexible and positive work approach and attitude

What We Value

We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:
- Collaboration: Brilliant jerks can be brilliant elsewhere.- Impact: Do, get it done, create impact.- Passion: Be positive, bring passion and energy.- Transparency: A transparent team can help each other.

Join the A-Team and experience the A-Life

Join the A-Team and experience the A-Life

About Us
- Acquire BPO is an award-winning, global business outsourcer with 10,000 staff and over 16-years’ experience in delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail.We're an entrepreneurial business that is highly experienced in working with our partners to solve real-life problems quickly. A genuine partnership approach is at the heart of we do. Our teams are highly proficient in exceeding expectations, especially in situations where in-house teams may be typically challenged with the business processes of “big business.” We have Class A offices in 14 locations across Australia, the Dominican Republic, the Philippines and the United States, as well as comprehensive Work-from-Home environments, where client-permitted. We're recognized as being Safe, Flexible and Innovative, giving our clients the capability to Outsource with confidence. Please refer to our Privacy Policy at-
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