Capital Account Manager

6 months ago

Melbourne, Australia Lightspeed Full time

Hi there Thanks for stopping by

Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place

We’re looking for a Capital Account Manager to join our GTM Sales Team in our APAC region. This role is responsible for managing a book of customers to support the growth and operations of these Lightspeed customers through the offering of our Financial services. The Capital Account Manager is an important Merchant-centric sales position within Lightspeed #makeitaboutcustomer.

Capital Account Managers are key resources in the execution of our acquisition tactics. As trusted experts, you are responsible for business development activities in your assigned territory with the goal to drive awareness and adoption of our financial services offerings in the SMB segment.

What you’ll be doing:

- Proactively reach out to our existing customers to promote our financial services offering;
- Provide exceptionally high levels of service and use effective sales techniques to position and drive awareness on Lightspeed Capital for merchants;
- Build a trusted advisor relationship with your customers and identify where Financial Service opportunities lie across your book of business;
- Negotiate contracts and close agreements to maximise the growth of your book of business;
- Achieve sales targets by providing exceptional advice and service to each merchant and coordinating with the Regional leader for Account Management to maximise opportunities within the assigned territory
- Employ effective business development & relationship management techniques to assist in meeting or exceeding established sales targets for the territory;
- Provide regular feedback and be the voice of the merchant to business leaders.
- Understand the risk based nature of Merchant Capital Advances and how to communicate this with merchants; supported by our Risk team.

And a little bit of
- Contributing as part of the wider team to achieve organisational objectives even if this means doing things that aren’t strictly within the scope of your role.

What you need to bring:
We’re a team of 4 looking to grow quickly in APAC.
- Sales experience, preferably selling a financial service product, with a track record of high performance for several years running
- Understanding of solution-based consultative sales in a SaaS environment;
- Strong interpersonal skills to manage and build solid partnerships both internally and externally
- Ability to work collaboratively and closely with adjacent teams, forging positive and valuable relationships

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try

What’s in it for you?

Come live the Lightspeed experience...
- Ability to do your job in a truly flexible environment;
- Genuine career opportunities in a company that’s creating new jobs everyday;
- Work in a team big enough for growth but lean enough to make a real impact.

and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

- Lightspeed share scheme (we are all owners)
- Unlimited paid time off policy
- Flexible working policy
- Work remotely from anywhere in the world for up to 60 days per year
- Health and wellness benefit of $500 per year
- Mental health online platform and counselling & coaching services
- Paid leave and assistance for new parents
- LinkedIn Learning license
- Volunteer day
- Dog-friendly environment
- Free fresh fruits, snacks and drinks
- Awesome office space located in Southbank, VIC

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day..

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
- Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Lightspeed handles your information in accordance with our Applicant Privacy Statement.

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