Sales and Customer Support Manager

2 weeks ago

Sydney Western Suburbs, Australia Visy Full time

**Job no**: 508126

**Work type**: Full Time, Part Time

**Location**: Sydney - South West

At Visy, our people make us stand out from the crowd. We’re always seeking solutions, opportunities and possibilities. We look for people who see what’s ahead and run towards it. These people are helping us to achieve our vision to become the global leader in sustainable packaging solutions. Together, we can create a better world.

**The Opportunity**:
We are a leader in packaging manufacturing, offering a range of sustainable plastic packaging solutions across various industries. We have a long history of providing quality, cutting-edge plastics products, and are constantly expanding our product range to meet our client’s needs. Importantly, Visy is committed to sustainability, recycling, and re-use across our entire business, including our extensive plastics packaging supply chain.

**The Role**:
Reporting to the NSW Sales Manager, the Sales & Customer Support Manager will be responsible for developing and driving revenue growth for our Plastics division in the NSW region. You will proactively hunt new business and seek to leverage existing business opportunities to deliver and exceed the agreed sales targets and enable sustainable growth. Whilst this plays a large part of the role, you will also be involved in supporting the national team with reporting, developing of presentations and much more No two days will be the same.

Working closely with the local team and wider sales team, you will be relentless in pursuit of the best outcome. You will thrive under pressure, never shy away from a challenge, be entrepreneurial in identifying opportunities and delivering solutions whilst never compromising safety, quality, and customer service.

**Your key areas you will be responsible for will be but not limited to**:

- Effectively drive and increase business profitability by delivering financial targets including volume, margin/profit, and revenue targets.
- Timely response to all new and existing customer enquiries
- Support wider sales team nationally on administrational tasks such as generating reports, presentations etc..
- Maintain accurate sales records using a CRM to actively organise, document, schedule and respond promptly to follow up with customer queries, complaints, supply/quality issues and leads
- Ensure that company guidelines and procedures are followed, and occupational health and safety requirements are met.

**What you need to succeed**:

- Go-getter, self-motivated, results orientated, resilient, persistence, positive outlook are a few words that describe some of your key attributes
- Excellent communication and relationship building skills to manage, motivate and influence both internal and external stakeholders
- Experience in B2B sales, advantageous if currently within the Plastic, FMCG, Manufacturing, Packaging or Processing industries
- Proficiency in Microsoft Office Suite, CRM systems and SAP (advantageous, although not required)

When you join Visy, you’re joining a global leader dedicated to making serious progress in the sustainable packaging and recycling industries. We want to find solutions, make an impact and grow our business. If you can help us, you’ll fit right in. **There’s never been a better time to join Visy**

**_ You will be required to meet Visy’s employment criteria which will include a criminal history check and pre-employment medical (including drug & alcohol testing)._**

**_ Visy is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion._**

**Advertised**: 05 Apr 2023 AUS Eastern Standard Time
**Applications close**: 05 May 2023 AUS Eastern Standard Time

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