Customer Service

1 month ago


Sydney Western Suburbs, Australia Aston Carter Full time

**Job Snapshot**:
**Location**:

- Greater Western Sydney**Work Type**:

- Contract

**Category**:

- Admin/Customer Service

**Job ID**:

- 536549**Job Summary**:

- 6 Month Contract with strong Views for Permanency
- Located in Bella Vista
- Exciting Opportunity with Training and Career Progression

**The Organisation**
Our client is a market leader in the manufacturing and construction industry and is looking for a Customer Service Officer to join their team

Conveniently located in **Bella Vista**, our client has a vibrant and dynamic environment with a strong team culture. This is a 6-month contract with the intentions of permanency. This business places high importance on training and up-skilling their workforce to equip them with the right skills to succeed and progress in their careers.

**The Opportunity**
The successful applicant will work with our customers via phone calls and online order placement and management. Those with a positive attitude, attention to detail and desire to offer the best service experience, will be best suited to the role.

As a Customer Service Officer, your responsibilities will include:

- Responding to all inbound Call volumes of over 100 per shift.
- Assisting customers with order bookings, changes and cancellations with training provided on delivery time scheduling with order allocation software.
- Liaising with the Operation and Scheduling teams to ensure our customer's requirements are understood and met in a timely manner.
- Providing administrative support for purchase orders and cash sales orders.

**Skills and Experience**
To be successful in this role, the below skills and experience is desired.
- Experience in call centre or senior customer service roles
- Ability to build rapport quickly through strong phone manner.
- High attention to detail with exceptional written and oral skills
- An eagerness to learn new things and grow your knowledge of the construction industry

**Hours of work**
Available to work Monday - Friday 5.30am - 6pm - rotating rosters.
Every second Saturday morning a month, paid at overtime rates. Rotating rosters 5.30am - 2pm


  • Customer Service

    2 months ago


    Sydney Western Suburbs, Australia HAYS Full time

    Customer Service role for one of Australia's BIG4 Bank. Temp to perm role paying $32.69hr + Super. Your new company One of Australia's Big4Banks which has a proud history and stellar brand. Recognised for being the leader in their class for customer experience, their focus is on innovation and the community. They are one team of people with the same...

  • Customer Service

    2 weeks ago


    Sydney Western Suburbs, Australia HAYS Full time

    Permanent full & part-time roles available, Mon-Fri, WFH hybrid policy $64-66,000 + sup + rewards&discounts **Your new company** Australian based Medical device company, manufacturing a plethora of products onshore & offshore to supply the healthcare industry. **Your new role** These responsibilities include but are not limited to: - Manage and provide...

  • Customer Service

    2 weeks ago


    Sydney Western Suburbs, Australia HAYS Full time

    Temporary Customer Service role available - $34 per hour (depending on experience) - Warwick Farm location **Your new company** This established manufacturing company based in Warwick Farm is currently seeking an experienced Customer Service Officer to join their team on a temporary basis. **Your new role** Reporting to the Call Centre Manager, you will...

  • Customer Service

    2 weeks ago


    Sydney Western Suburbs, Australia HAYS Full time

    Customer Service Officer Your new company Great opportunity to join well known and successful organisation based in Kingsgrove. Due to expansion and growth, the company is looking for a confident customer service person to join their busy team. Your new role You will be part of the busy team providing daily sales support to customers, both new and...

  • Customer Service

    1 month ago


    Sydney Western Suburbs, Australia Aston Carter Full time

    **Job Snapshot**: **Location**: - Greater Western Sydney**Work Type**: - Contract **Category**: - Admin/Customer Service **Job ID**: - 536460**Job Summary**: - **IMMEDIATE START - 3 Month Contract with Views for Extension and Permanency**: - **Located in Homebush West - Fully On-site Work**: - **Career Progression and Development...

  • Customer Service

    6 days ago


    Sydney Western Suburbs, Australia HAYS Full time

    Customer Service Your new company Your new company is a wholly Australian owned and operated business who value providing a high standard of service to their customers. Your new role As Customer Service officer will be busy and varied, including responsibilities such as: - Answering incoming calls about orders, enquiries, ETA requests, processing...

  • Customer Service

    3 weeks ago


    Sydney Western Suburbs, Australia HAYS Full time

    Local Government Council - PARRAMATTA **Your new company** Exciting role working for a local government area located in Western Sydney providing multiple services to members of the public. **Your new role** This position is responsible for working as a member of the Customer Contact Centre Team responding to customer enquiries and requests in a...

  • Customer Service

    2 weeks ago


    Sydney Western Suburbs, Australia HAYS Full time

    Customer Service Role in Castle Hill **Your new company** An exciting opportunity! Be a part of global leader in precision engineering solutions for aerospace, climate control, electro-mechanical and filtration. Based In Castle Hill with onsite free parking. **Your new role** You will be responsible for processing, maintenance, and fulfilment of orders...

  • Director Operations

    2 days ago


    Sydney, Australia NSW Government -Department of Customer Service Full time

    Make a practical difference to NSW small businesses! - Exciting Ongoing employment opportunity - Total remuneration range: $225,740 - $249,843 commensurate with experience - Based in Parramatta **About the role** - Are you looking for an opportunity to be part of an organisation driven to help small businesses succeed and ensuring they have a voice to be...


  • Sydney Western Suburbs, Australia HAYS Full time

    Customer Service Officer | 6-Month Fixed Term Contract | $55k + super | Penrith Region **Your new company** This organisation based in the Penrith region is looking for a Customer Service Officer to join their team on a 6-month fixed term basis. This company is part of a recognisable national corporation with a focus on providing high-quality goods to the...


  • Sydney Western Suburbs, Australia HAYS Full time

    Customer Service - Parramatta location **Your new company** A local Government area located in Western Sydney. Providing multiple services to members of the public. **Your new role** This position is responsible for working as a member of the Contact Centre Team to meet and improve customer and stakeholder service delivery and respond to customer...


  • Sydney Western Suburbs, Australia HAYS Full time

    Customer Service Officer | 6-Month Fixed Term Contract | $55k + super | Penrith Region **Your new company** This organisation based in the Penrith region is looking for a Customer Service Officer to join their team on a 6-month fixed term basis. This company is part of a recognisable national corporation with a focus on providing high-quality goods to the...


  • Sydney Western Suburbs, Australia West Recruitment Full time

    Permanent Opportunities - Competitive Salary - WFH opportunities **About your new employer** West Recruitment is currently partnering with leading companies across Western Sydney with reliable reputations and continuous growth **About your new job** Due to a growth in the market we are currently seeking experience customer service coordinators to join...


  • Sydney Western Suburbs, Australia Lendlease Full time

    Macarthur Square is south west Sydney’s largest shopping destination and we are looking for a Customer Service Officer to join the Centre Management Team on a casual basis. Our Customer Service Officers represent the face of our Centre and play a critical role in providing an exceptional customer experience for our customers. The role acts as a key...


  • Sydney Western Suburbs, Australia Lendlease Full time

    Start date: 19/02/2024 - Base Hourly Rate is $25.68 - Causal role Lendlease is a globally integrated real estate group with core expertise in shaping cities and creating strong and connected communities. Our purpose is to create places where communities thrive not only for our clients, but importantly for our employees. Based at our Macarthur Square...


  • Sydney Western Suburbs, Australia HAYS Full time

    Government Council | Temporary Role with Perm Opportunities | Monday - Friday | $30 p/h **Your new company** A local Government area located in Western Sydney. Providing multiple services to members of the public. **Your new role** This position is responsible for working as a member of the Contact Centre Team to meet and improve customer and stakeholder...


  • Sydney Western Suburbs, Australia HAYS Full time

    PERMANENT CUSTOMER SERVICE OPPORTUNITY | 63,500 - 67,565 PLUS SUPER | 24/7 ROTATING ROSTER | RYDALMERE **Your new company** *** Join Australia’s Original Provider of 24/7 Personal Emergency Response Alarms. They have been operating for over 200 years and they have made it their mission to protect their customers with essential systems, equipment, and...


  • Sydney Western Suburbs, Australia HAYS Full time

    PERMANENT CUSTOMER SERVICE OPPORTUNITY | 63,500 - 67,565 PLUS SUPER | 24/7 ROTATING ROSTER | RYDALMERE **Your new company** *** Join Australia’s Original Provider of 24/7 Personal Emergency Response Alarms. They have been operating for over 200 years and they have made it their mission to protect their customers with essential systems, equipment, and...


  • Sydney Western Suburbs, Australia HAYS Full time

    Customer Service Opportunity | $65,000 + super | Office based in Norwest | On-site free parking **Your new company** Our client is a global company that provides high quality services, support and effective delivery of technically advanced products across various industries. You will receive ongoing training with exceptional technical personnel to support...

  • Kyc Customer Service

    3 weeks ago


    Sydney Western Suburbs, Australia HAYS Full time

    Start your career in risk for one of Australia's best loved banks! **Your New Company**: We are partnering with one of Australia’s best loved banks on a huge project that will see you assisting millions of customers on their financial journey. This bank is renowned for their culture, career opportunities and their commitment to diversity and flexibility....