Service Delivery Officer

4 weeks ago

Hindmarsh, Australia Enhanced Lifestyles Full time

Are you a dedicated and passionate individual looking for an opportunity to make a significant impact in the disability services sector? Join us at Enhanced Lifestyles as a Service Delivery Officer.

**Position Overview**:
In this full-time role, you will play a pivotal role in coordinating our team of Support Workers, dedicated to providing high-quality supports and customer-focused services to individuals with disabilities in South Australia.

This role is unique and will be full-time across a five day roster, including weekends.

As a Service Delivery Officer your role encompass several key responsibilities that are central to our mission of delivering top-tier disability services.
- ** Efficient Rostering**: Meticulously coordinate and schedule our dedicated Support Workers. Your goal is to ensure that the needs and preferences of our valued customers are met with precision and in a timely manner.
- ** Exceptional Customer Care**: As the primary point of contact for both our staff and service users, you are the embodiment of our commitment to exceptional customer service.
- ** Technological Proficiency**: Ability to leverage previous computer skills and prior knowledge with rostering tools.
- ** Collaborative Culture**: Your ability to collaborate effectively will contribute to the overall success of our team and the well-being of our customers.

**Qualifications and Requirements**:

- Effective communication and interpersonal abilities are essential.
- Previous experience in the health, disability, or community services sectors is highly preferred.
- Prior knowledge of the NDIS is a valuable advantage.
- A current NDIS Worker Screening and Working with Children clearance is mandatory.
- Ability to work full-time hours across a 5 day roster including weekends
- Ability incorporate an rotating on-call component.

**What We Offer**:

- Salary Packaging Benefits (up to $15,899 tax free)
- Collaborative and positive work environment.
- Opportunity for professional growth.

**About Us**:
At Enhanced Lifestyles, our core belief is in delivering individualised disability services that empower individuals to make their own choices. Our mission is to enhance lives through customer-led support, community engagement, and trust.

**How to Apply**:

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