Claims Administration Assistant

2 months ago

Melbourne, Australia Gallagher Full time

About Us:
Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

Overview:
We are looking for Administration Assistants to support our Workers Compensation Claims teams.

This role may interest you if you have experience in a customer service based role and ideally, demonstrated administrative/office support skills.

If you are studying and/or qualified in areas such as Administration, Business, Allied Heath (or similar disciplines), or are looking to enter/re-enter the workforce this too may be a good opportunity.

At GB, we support and encourage internal career progression, whether your goal is to become a claims specialist or a future leader, we want to see you grow and succeed. We offer dedicated learning and career pathways, and provide ongoing training for a variety of roles.

**Responsibilities**:

- Utilising systems and programs for records keeping, file notes and contacts
- Ensuring all customers receive the support and guidance they require for injured workers to recover and make a safe and sustainable return to work through the effective support to the claims and premium operations

Qualifications:

- Recent work experience within a customer service focused role and a passion to service customers
- Experience providing administrative support
- High attention to detail
- Excellent time management and organisational skills
- Exceptional communications skills
- PC literacy and Microsoft Office experience

**What we can offer you**:

- Collaborative working environment - friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities
- Attractive remuneration packaging & flexible work arrangements including Work from Home
- Paid Parental Leave
- Opportunities for ongoing education and development
- A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programs
- Staff benefits including additional purchased leave, volunteer leave days, retail discounts and more
- "Thank-You" additional leave days and company-wide celebrations to reward your hard work and dedication

**To apply**

If this sounds like your new career
- To be considered for this opportunity you must have right to live and work in Australia when applyin_g._
- Agency applicants will not be considered for this position._

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