Claims Administrator

1 week ago


Melbourne, Victoria, Australia u&u Recruitment Partners Full time
Warranty Claims Administrator

Join a nation leading steel manufacturer as a Warranty Claims Administrator, located in the eastern suburbs of Melbourne.

Join a friendly and supportive Warranty claims team;
WFH Flexibility | Excellent company benefits; and

Onsite parking | Eastern suburbs of Melbourne.

Company

Backed by a major construction company, this is one of Australia's leading steel manufacturers. Suppling everything steel roofing, rainwater or structural to major construction industry workers, wholesalers, DIY-er's, installers and more. Due to growth, this company are looking to welcome additional warranty claims administrators to the team. This is a chance to join a team with a growth mindset and great expansion plans. You will also enjoy a number of progressive and generous company policies and benefits.

The Role

You will be responsible for analysing a customer claim that have been processed through customer service and logged with the warranty team;
Liaising only with internal stakeholder, to determine the validity and action required for each individual claim; and


You will utilise high attention to detail to process and action multiple claims per day, coding new claims correctly as well as maintaining open cases.


Required Skills:

Previous experience within a claims administration, warranty administration or similar case-based administration position is desirable;
Strong attention to detail;
Excellent written communication; and

Salesforce or similar program experience is desirable.

Benefits:

Corporate rates and discounts on various health & wellness, travel and retail brands;
Highly competitive maternity leave & return to work benefits;
Flexible work policy;
Employee welfare fund to support employee hardship; and

Transition leave entitlements.

Who to Contact

Please submit your resume in Word format only.

Kyra Houston.

SENIOR ASSOCIATE, BUSINESS SUPPORT & HR

Get in touch
Call me on
Visit me at the Melbourne offices
Connect with me on LinkedIn

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