Customer Service Representative

3 weeks ago

Sydney Central Business District, Australia EML Full time

**Customer Service Representative (Case Manager)**:
NSW - Sydney CBD Workers Compensation Full Time
- **Flexibility to work from home to support work/life balance once trained**:

- **We teach you the skills needed for our industry + ongoing development support**:

- **Build a rewarding career helping people get their lives back using your customer service skills**

**THE ROLE**

Harness your Customer Service and Retail experience within the corporate world We have an extensive training program and dedicated Leaders and Specialists to coach, mentor and support you with your professional and personal development, ensuring you are set up for success.

As a Customer Service Executive (Case Manager) you will help make a positive impact on someone’s life every day. You’ll feel great satisfaction knowing your talent and hard work has a purpose, whilst helping injured workers return to work or recovery after a workplace injury or illness.

This will be a **permanent** position, with excellent career development opportunities, based in our **Sydney George Street **office.

**WHAT ARE WE LOOKING FOR?**
- Demonstrated experience in customer service/retail/hospitality with a passion for helping people
- An empathetic, resilient, and motivational approach to provide customer centric support
- A driven professional with highly developed written and verbal communication skills, outstanding organisational and coordination skills
- Strong stakeholder engagement and management

**WHAT WILL YOU DO?**
- Assist an injured person and employer with the workers compensation claim process and provide support in the completion of relevant documents
- Make contact in a timely manner with the injured person to ensure access to required services
- Proactively manage the claims process to improve recovery and return to work outcomes for workers who have experienced a workplace injury or illness
- Provide ongoing advice to stakeholders on matters such as injured workers, employers, and providers

**WHAT WE OFFER**

**We stand together as equals. **EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

**_ EML provides career opportunities and great employee benefits, including_**:

- A diverse and collaborative team culture like no other
- Flexibility to work from home to support work/life balance
- A corporate wellbeing program with discounted health insurance and gym membership
- Generous discounts from over 350 retailers through our RewardsHub program
- Comprehensive learning and development opportunities to help you reach your full potential
- Access to support and counselling services with work or personal matters, through our Employee Assistance Program
- Companywide events to stay connected and celebrate success
- Entitlement to annual company incentive scheme + salary reviews
- Up to 16 weeks paid parental leave, plus super

EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us to continually invest in our employees ensuring a **long-term career** here at EML.

  • Customer Service and Sales Representative

    3 weeks ago

    Sydney Central Business District, Australia Monstera Talent Full time

    **Customer Service and Sales Representative | Sydney** **Salary**: $1100 - $1200 per week **Responsibilities**: - Interact with customers in a professional and courteous manner, addressing their inquiries, concerns, and requests at local businesses in the region. (In Person) - Document new customer information and sales transactions - Provide product...

  • Customer Service Representative

    1 month ago

    Sydney Central Business District, Australia THE ICONIC Full time

    **Customer Service Representative (Casual)** Since 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the #1 fashion e-commerce destination in the region, our e-commerce platforms (Retail, Marketplace and Services) provide an inspiring and seamless end-to-end customer experience. We DREAM BIG through collaboration and...

  • Customer Service Representative

    2 weeks ago

    Sydney Central Business District, Australia Aston Carter Full time

    **Job Snapshot**: **Location**: - Sydney CBD**Work Type**: - Contract **Category**: - Admin/Customer Service **Job ID**: - 539846**Job Summary**: - 6 Month Contract with Strong Views for Permanency - Located in St Leonards - Exciting Opportunity to Work within a Global Company - 6 Month Contract with Strong Views for Permanency - Located in St...

  • Customer Service Representative

    3 weeks ago

    Sydney Central Business District, Australia Aston Carter Full time

    **Job Snapshot**: **Location**: - Sydney CBD**Work Type**: - Contract **Category**: - Admin/Customer Service **Job ID**: - 538989**Job Summary**: - Location: St Leonards - Close to Public Transport (Flexibility Offered) - Entry Level Customer Service - Training & Development Provided - Japanese Proficiency in Speaking and Writing is required. **The...

  • Customer Service Representative

    1 week ago

    Sydney, Australia NSW Government -Service NSW Full time

    **Customer Service Representative - All Service Centre Locations** **Title***: Customer Service Representative (Service Centres) **Salary***: Service NSW Grade 3/4 ($64,592 - $78,769 plus employer's contribution to superannuation and annual leave loading) **Immediately available Locations**: **_ _**: - Bondi, Wynyard, Haymarket,...

  • Customer Service Representative

    2 weeks ago

    Sydney Central Business District, Australia HAYS Full time

    Permanent - Full Time | $65 - 75k plus super depending on experience | Alexandria Location | Monday to Friday! **Your new company** With over four decades of industry experience, this company is family-owned specialising in precious metals and jewellery. Renowned as the foremost trusted and reliable provider in Australia and New Zealand, they have...

  • Customer Services Representative

    2 weeks ago

    Sydney Central Business District, Australia HCF Full time

    **About rt health** At RT Heath, we’re all about community. It’s the reason we were founded back in 1889 and it’s why we’re still here today supporting more than 48,000 hardworking Aussies across the rail, transport and energy industries. Australia’s first registered health fund and proudly not for profit, we’ve spent 130+ years supporting our...

  • Customer Service Representative

    4 weeks ago

    Norwest Business Park, Australia Kennedy Reid Full time

    Start immediately and gain extensive training from an experienced team. - Utilize your skill set & continue to up skill for an opportunity to go permanent - Enjoy parking on site and a great work culture promoting work-life balance - **Start immediately and gain extensive training from an experienced team.**: - **Utilize your skill sets & continue to up...

  • Customer Service Representative

    1 month ago

    Norwest Business Park, Australia Kennedy Reid Full time

    Start immediately and gain extensive training from an experienced team. - Utilize your skill set & continue to up skill for an opportunity to go permanent - Enjoy parking on site and a great work culture promoting work-life balance - **Start immediately and gain extensive training from an experienced team.**: - **Utilize your skill sets & continue to up...

  • Customer Service Representative

    2 weeks ago

    Norwest Business Park, Australia Kennedy Reid Full time

    Start immediately and gain extensive training from an experienced team. Utilize your skill set & continue to up skill for an opportunity to go permanent Enjoy parking on site and a great work culture promoting worklife balance- Start immediately and gain extensive training from an experienced team:- Utilize your skill sets & continue to up skill for an...

  • Director Operations

    3 weeks ago

    Sydney, Australia NSW Government -Department of Customer Service Full time

    Make a practical difference to NSW small businesses! - Exciting Ongoing employment opportunity - Total remuneration range: $225,740 - $249,843 commensurate with experience - Based in Parramatta **About the role** - Are you looking for an opportunity to be part of an organisation driven to help small businesses succeed and ensuring they have a voice to be...

  • Customer Service Representative

    2 weeks ago

    Logan Central, Australia Maxima Full time

    **$39p/h + super**: - **Be part of a Local Government department**: - **Logan Central** Maxima's Recruitment Services are seeking multiple Customer Service Representatives for a position with their Local Government client. This is a temporary assignment working full-time hours, commencing mid February through to June 2024, with the possibility of...

  • Licensing Representative

    4 weeks ago

    Sydney, Australia NSW Government -Department of Customer Service Full time

    **Licensing Representative - Licensing & Funds** **Grade**: Clerk grade 3/4 **Duration**: Various temporary positions up to 12 months **Location**: Parramatta and Gosford **Closing Date**: Monday 14 August [9:59am] **Multiple vacancies across several teams including**: - Building, Business & Workplace Safety We will also be creating a talent pool for...

  • Customer Service Representative

    2 weeks ago

    Logan Central, Queensland, Australia Maxima Full time

    $39p/h + super:- Be part of a Local Government department:Logan CentralMaxima's Recruitment Services are seeking multiple Customer Service Representatives for a position with their Local Government client.This is a temporary assignment working full-time hours, commencing mid February through to June 2024, with the possibility of extension.About the...

  • Customer Service Representative

    2 weeks ago

    Sydney, Australia NSW Government -Service NSW Full time

    **Customer Service Representative - Driver Tester Relief Pool** **SNSW Grade 5** **Temporary Contract Full Time up to 12 months** **Location: Sydney Metro** Service NSW is expanding our strong team of Driver Testers. If you are highly motivated and passionate about providing excellent customer service, we want to hear from you. Driver Testers facilitate a...

  • Sales Representative

    2 months ago

    Sydney Central Business District, Australia Lula Group Full time

    High earning potential on commission - Supportive and hands-on CEO - Immediate start, full-time opportunity **About the Company** A prominent player in mobile app development throughout the APAC region, seeks an ambitious Business Development Representative to increase their brand recognition in Australia. Become part of a rapidly expanding team with a...

  • Customer Service Representative

    3 weeks ago

    Sydney, Australia Aston Carter Full time

    **Job Snapshot**: **Location**: - Sydney Other**Work Type**: - Contract **Category**: - Admin/Customer Service **Job ID**: - 538970**Job Summary**: **_Several Customer Service Representative opportunities available!!!_** **The Organisation** Our client is a market leader in the online Australian literature market and is looking for several...

  • Customer Service Representative

    3 weeks ago

    Sydney, Australia Jivaro Full time

    40% off products discount - 2 mental health days off per year - Long-term job security **CUSTOMER SERVICE REPRESENTATIVE & OFFICE ADMINISTRATOR** **Sydney** - Western Sydney **Salary** - $60k + super **About the company**: Join our globally renowned client, a quality wholesale retailer as their Customer Service Representative. Brands loved by the globe,...

  • Customer Service Representative

    3 weeks ago

    Sydney, Australia PERSOLKELLY Full time

    Our multinational clients are seeking Customer Service Representatives that will primarily be responsible for delivering excellent customer service to both internal and external stakeholders. Customer Service Representatives - Working for recognised, industry leading multinational clients. **ABOUT THE ROLE** Due to significant growth, our multinational...

  • Customer Service Representative

    2 weeks ago

    Sydney, New South Wales, Australia Kennedy Reid Full time

    Join an established, pioneering company within the Health and Wellness space Provide excellent and empathetic customer service to the client base 6 month contract CBD location easy access by public transportThe CompanyOur client are pioneers for health and wellness services in the workplace. They are seeking a Customer Service Representative to join their...