Customer Service Representative

7 months ago


Sydney Central Business District, Australia HAYS Full time

Permanent - Full Time | $65 - 75k plus super depending on experience | Alexandria Location | Monday to Friday

**Your new company**

With over four decades of industry experience, this company is family-owned specialising in precious metals and jewellery. Renowned as the foremost trusted and reliable provider in Australia and New Zealand, they have established themselves as the pinnacle of excellence. Their deep knowledge, coupled with cutting-edge technology, sets them apart in the jewellery sector, and they consistently go the extra mile to ensure customer satisfaction.

**Your new role**
- Effectively resolving customer service cases and providing assistance with administrative tasks
- Managing inbound calls pertaining to products, orders, quotes, tracking, and general enquiries
- Engaging with clients in a positive and professional manner to address their enquiries
- Taking proactive steps to cultivate customer loyalty by fostering a culture centred around their needs
- Follow up on any outstanding invoices by contacting the relevant customers
- Guiding and educating customers on how to navigate and access vital information from the company's website.

**What you'll need to succeed**
- Previous contact centre and/or phone based experience is ideal
- Strong customer service experience
- The desire and passion to help people
- Ability to work in high volume environment and have a positive attitude
- Demonstrate a high level of self-sufficiency and autonomy in work tasks, minimising the need for direct supervision
- Full working rights in Australia
- Able to easily commute to Alexandria

**What you'll get in return**

**What you need to do now**

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508**

**LHS 297508**

**LHS 297508**#2779287



  • Sydney Central Business District, Australia HAYS Full time

    70-80k plus super. Permanent role. Sydney CBD. **Your new company** *** Join and be an integral part of one of the rapidly growing organizations located in the heart of Sydney. They are an IT services company offering intelligent Managed IT services & support solutions to small, medium and corporate businesses in a wide range of industry sectors. If you are...


  • Sydney Central Business District, Australia Monstera Talent Full time

    **Customer Service and Sales Representative | Sydney** **Salary**: $1100 - $1200 per week **Responsibilities**: - Interact with customers in a professional and courteous manner, addressing their inquiries, concerns, and requests at local businesses in the region. (In Person) - Document new customer information and sales transactions - Provide product...


  • Sydney Central Business District, Australia Aston Carter Full time

    **Job Snapshot**: **Location**: - Sydney CBD**Work Type**: - Contract **Category**: - Admin/Customer Service **Job ID**: - 539846**Job Summary**: - 6 Month Contract with Strong Views for Permanency - Located in St Leonards - Exciting Opportunity to Work within a Global Company - 6 Month Contract with Strong Views for Permanency - Located in St...


  • Sydney, Australia Service NSW Full time

    **Customer Service Representative - Warriewood Service Centre** **Title**: Customer Service Representative (Service Centres) **Salary**: Service NSW Grade 3/4 ($67,176 - $81,920 pro-rata, plus employer's contribution to superannuation and annual leave loading) **Location: Warriewood Service Centre** **Employment Status**: Full Time Ongoing Role We are...


  • Sydney Central Business District, Australia HAYS Full time

    Work for one of Australia's leading Insurance Company's **Your new company** Claims Consultants are responsible for the management of claims activities required to process claims within expected delivery timeframes and delivering effective and consistent customer service whilst minimising costs to Coles. The role is permanent full time and will be based from...


  • Sydney Central Business District, Australia HCF Full time

    **About rt health** At RT Heath, we’re all about community. It’s the reason we were founded back in 1889 and it’s why we’re still here today supporting more than 48,000 hardworking Aussies across the rail, transport and energy industries. Australia’s first registered health fund and proudly not for profit, we’ve spent 130+ years supporting our...


  • Norwest Business Park, Australia Kennedy Reid Full time

    Start immediately and gain extensive training from an experienced team. - Utilize your skill set & continue to up skill for an opportunity to go permanent - Enjoy parking on site and a great work culture promoting work-life balance - **Start immediately and gain extensive training from an experienced team.**: - **Utilize your skill sets & continue to up...

  • Director Operations

    7 months ago


    Sydney, Australia NSW Government -Department of Customer Service Full time

    Make a practical difference to NSW small businesses! - Exciting Ongoing employment opportunity - Total remuneration range: $225,740 - $249,843 commensurate with experience - Based in Parramatta **About the role** - Are you looking for an opportunity to be part of an organisation driven to help small businesses succeed and ensuring they have a voice to be...


  • Sydney, Australia Give A Grad A Go Full time

    Competitive starting salary of $60,000 + Super with a bonus structure - Hybrid working model - Fluid progression based on performance **Want to kickstart a career at a renowned FinTech company? Looking for graduate Customer Service jobs with awesome learning and development opportunities in Sydney? This fantastic new Customer Service role in Sydney, CBD...


  • Sydney, Australia Jivaro Full time

    40% off products discount - 2 mental health days off per year - Long-term job security **CUSTOMER SERVICE REPRESENTATIVE & OFFICE ADMINISTRATOR** **Sydney** - Western Sydney **Salary** - $60k + super **About the company**: Join our globally renowned client, a quality wholesale retailer as their Customer Service Representative. Brands loved by the globe,...


  • Sydney, Australia PERSOLKELLY Full time

    Our multinational clients are seeking Customer Service Representatives that will primarily be responsible for delivering excellent customer service to both internal and external stakeholders. Customer Service Representatives - Working for recognised, industry leading multinational clients. **ABOUT THE ROLE** Due to significant growth, our multinational...


  • Sydney, Australia PERSOLKELLY Full time

    Our multinational clients are seeking savvy Customer Service Representatives that will primarily be responsible for delivering excellent customer service to both internal and external stakeholders. Customer Service Representatives - Multiple Opportunities Available!! - Working for recognised, industry leading multinational clients. **ABOUT THE ROLE** Due...


  • Brisbane Central Business District, Australia Peoplebank Full time

    Location: - Brisbane CBD- Job Type: - Permanent- Posted: - about 2 hours ago- Contact: - Nic Gulliver- Discipline: - General IT - Reference: - 257458Our client is a fast growth disruptor in a $30b+ technology industry, providing technology services to residential and small business customers across Australia. Having recently bought and amalgamated numerous...


  • Brisbane Central Business District, Australia Sarina Russo Full time

    Sarina Russo Job Access is a leading - Workforce Australia _provider with sites across QLD, VIC and NSW. Through the delivery of integrated recruitment and training solutions Sarina Russo Job Access has enhanced the careers and impacted the lives of thousands of individuals. Partnering with employers and community groups we find sustainable employment...


  • Sydney, Australia Kennedy Reid Full time

    Supportive environment with progression opportunities - Flexible working - hybrid work from home avaialble **The Company** Our client is a global financial services & insurance provider with a stellar reputation in the market. They are seeking a professional Customer Service Representative to join their organisation in their brand new office in North...


  • Sydney, Australia Kennedy Reid Full time

    $80,000 - $90,000 + Super - WFH 2 days a week - CBD location Our Client is an Insurance company that specialise in the medical and professional indemnity space. They are Austrian owned and growing at an incredibly fast paced, with many exciting opportunities arising in the horizon. **The Role** As a Customer Service Representative, your duties will include...


  • Sydney, Australia GWF Full time

    We have a great opportunity for a Customer Service Representative to join our highly engaged Customer Service team located at Enfield. Reporting to the National Customer Service Supervisor, the purpose of the role is to deliver exceptional service to our customers across our Bakery Ingredients and Animal Nutrition divisions. As a Customer Service...


  • Sydney Central Business District, Australia HAYS Full time

    Council Customer Service **Your new company** At the heart of this organisation is community and this established Council is seeking a superior Customer Service Officer who values this. A creative community with diverse and harmonious neighbourhoods they are proud to be made up of different cultures, ideologies and experiences that define them. **Your new...


  • Sydney, Australia Westcoast Wholesalers Full time

    Westcoast Repairs is hiring: Westcoast Repairs is looking for a customer service representative. Should be fluent in English and confident to talk to customers In a busy shopping centre. Location - Casula, NSW 2170 **Salary**: $25.00 - $30.00 per hour Schedule: - Morning shift


  • Sydney Central Business District, Australia Robert Half Full time

    Develop your career in customer service with an industry leading healthcare provider with enviable culture! **The Company** This is a chance to become part of a dynamic and expanding organisation at the forefront of the healthcare industry. They are actively seeking a customer service superstar who is looking to grow their career and diversify their...