National Operations Manager

7 months ago

St Leonards, Australia Humanity Health Group Australia Full time

Drive high performance service delivery and enhance organisational culture
- Oversee the delivery of a national-scale allied health business
- Support from an innovative organisation and unrivalled professional support

Would you like to become part of an innovative, high-calibre team that seeks to make a real difference? Are you passionate about performance and people leadership? Humanity Health Health Group are seeking an experienced National Operations Manager within our family of 12 allied health brands.

**Who we are**

At Humanity Health Group, we’re in the business of helping people get to where they want to be throughout their life. Every day, we’re improving the quality of life for thousands of vulnerable people across Australia.

We are passionate allied health professionals, who are determined to deliver high quality allied health care solutions that generate meaningful life-enhancing results.

Our organisation stands out because we collaborate with individuals, providing personalised, qualified, goal-directed programs and support within their everyday environments.

A key aspect that separates us from the rest, are our diverse opportunities for personal growth and career development. Through our 12 brands, our employees have the ability to expand their knowledge and experience across different areas of the business.

**About the role**

**Duties**
- Manage the day-to-day operations of a national-scale allied health business, focusing on data driven performance, while working collaboratively with peers, to ensure high quality multidisciplinary practices are maintained for participants receiving services.
- Ensure performance across the team to budget and manage a P&L with the leadership team to achieve the vision and goals of the business.
- Manage a team of leaders to drive performance through quality service delivery.
- Promote and enhance the organisational culture.
- Grow and retain a workforce to meet operational needs.

**Skills and experience**
- 5+ years management experience, specifically in the areas of operational management, budgeting, business analytics and resource allocation.
- 5+ years management experience across a large professional team, either specific to your allied health discipline or with a multidisciplinary makeup.
- Minimum Behaviour Support Practitioner Proficient registration with PRODA.
- Willingness to be hands on, working in systems and with people directly to achieve outcomes.
- Passion for making a difference.
- Ability to effectively manage change and work at pace
- Excellent communication skills.
- Experience with/ knowledge of the NDIS and the operations of an allied health service within the NDIS.

**What we offer**

It’s our people-centric health, wellbeing and development initiatives that separate us from the rest. We’ll empower you to step up: step sideways: flourish always in your pursuit of a long and meaningful career.

We’re not talking run-of-the-mill training. What we teach here can’t be learned in a university classroom, ensuring unparalleled career opportunities for the dreamers and the doers. We reward high performance and those who come on the journey to help us implement positive change. But most importantly, those who achieve for their customers.

In this role you’ll receive...
- Unrivalled professional support, including clinical supervision, case coaching, and mentorship
- Monthly professional development days, including access to PhD, research, and leadership programs
- Continuous career growth with an established brand, and access to our 12 brands offering diverse pathways to suit your work/life needs as they change
- Support from an innovative organisation that feeds new ideas and recognises high performance
- Flexible conditions and a ‘Better Life’ policy for all staff
- Numerous rewards and incentives and health and wellbeing benefits
- Connection with a high performing and supportive workplace culture

**Keen to join us, yes?**

For further information or a confidential discussion, please call Humanity Health Group’s recruitment team on 02 9052 2151.
- Humanity Health Group fosters a workplace that actively seeks to include, welcome and value the contributions of all people and encourages people with a disability, Aboriginal and Torres Strait Islander people, and people from culturally diverse backgrounds to apply._

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