Operations and Safety Manager

3 months ago


St Leonards, Australia Virgin Active Full time

Iconic brand built on a human touch with a playful side
- Permanent, full-time gig with world class facilities at St Leonards
- Free gym membership, discounted PT, special deals with retailers + more

There's never been a better time to join Virgin Active, we have the best talent, doing the best work of their lives with meaning. Our continuous focus on inspiring people to live an active life is what unites us and sets us apart in our vision to be the world's most loved exercise brand.

We are part of the Virgin group of companies worldwide and launched our Australian business in 2008 with one club, five studios and a dedicated team of just 50 people. Today, we have a team of nearly 1,000 people and we're building a collection of iconic locations in Sydney and Melbourne.

Located in St Leonards Square and spread across 1,158 sqm, our St Leonards club is your go-to location for work, rest and play on the lower North Shore. Inside you'll find purpose-built spaces for Boxing, Reformer Pilates, Yoga and Grid Training (HIIT), plus a gym with strength, cardio and functional training zones. We've also catered for your post-workout-self, with luxury changeroom amenities including Dyson Supersonic hairdryers, ghd® straighteners and Apelles products. It's the experience your workout deserves.

**The gig**:
Reporting to the Club General Manager you'll lead the operations & safety team in our St Leonards club. It's about delivering unforgettable customer experiences in a safe environment where members love spending time.
- In a nutshell - _
- You'll provide heartfelt service and exceptional operational management in line with our customer experience strategy and brand standards
- You'll lead, coach and motivate the operations teams to deliver a seamless experience and deliver a world class customer experience... from the fast solve of maintenance issues, the clock like efficiency of the classes in each studio, through to the wind-down comfort of the chilled-out lounge area
- You'll provide training on customer touch points in club and oversee the leaver experience
- You'll oversee relevant admin including processing cancellations, reconciliations and banking
- You'll ensure all areas and equipment are safe and clean, and that the club's appearance reflects the highest standard throughout the studios, change rooms and common areas
- You'll be empowered to find ways to give our members that little bit extra... especially when it's unexpected.

**All about you**:

- You have 2+ years of relevant operations leadership experience and your first aid certs.
- You're warm, honest and genuine with operations leadership experience and a neat-freak reputation.
- You love to create a seamless experience for people as much as you love to guarantee a super safe and glistening clean environment for all. Delivering and teaching others operations makes you feel warm and fuzzy inside.
- You're comfortable communicating at all levels and you're authentic when you express yourself.
- You have a can-do approach. Whatever a member needs, whatever a member is looking for, you help them find it.
- You have the flexibility to work a non-traditional schedule (our clubs are open from 5am-10pm) and may also have some hospitality sector experience. A+ for you.

**What we offer you**:

- A brand built on a human touch with a playful side
- A culture that's all about inspiring people to live an active life
- A free membership for you to workout at our clubs (and one for your buddy)
- Discounted personal training
- Special deals with our retail and service partners
- Paid parental leave to spend time with your new little human
- Regular personal and professional development
- Confidential 24-hour support via our employee assistance program
- Fun. It's part of our success. We prefer smiles to graphs. We like to be human rather than corporate.



  • St Leonards, Australia RSL LifeCare Full time

    RSL LifeCare is a leading not-for-profit organisation focused on enriching the lives of veterans and seniors. Established in 1911, we are driven by our vision to create proud communities, living their best lives. We are dedicated to helping all individuals under our care thrive, every day. We are currently looking for a General Manager Safety, Quality, and...

  • Whs Manager

    6 months ago


    St Leonards, Australia Stryker Full time

    **Why join Stryker?**: Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific. **Know someone at Stryker?**: **About Stryker** Stryker is one of the...


  • St Leonards, Australia DKSH Full time

    **Location**:St Leonards, AU, AU**Job Function**:Business Support**Requisition Number**:141651**Description**: **Drive Growth. Be the Difference.** **Health, Safety, Environment & Quality Manager** At DKSH, our mission is to enhance lives by connecting people with exceptional products, services, and insights. As the trusted partner for companies looking to...


  • St Leonards, Australia RSL LifeCare Full time

    RSL LifeCare is a leading not-for-profit organisation focused on enriching the lives of veterans and seniors. Established in 1911, we are driven by our vision to create proud communities living their best lives. We are dedicated to helping all individuals under our care thrive, every day. We are seeking a Work Health & Safety Advisor to play a pivotal role...


  • St Leonards, Australia RSL LifeCare Full time

    RSL LifeCare is a leading not-for-profit organisation focused on enriching the lives of veterans and seniors. Established in 1911, we are driven by our purpose to create proud communities, living their best lives. We are dedicated to helping all individuals under our care thrive, every day. We are seeking a Work Health & Safety Advisor to play a pivotal...

  • Health Safety

    5 months ago


    St Leonards, Australia HammondCare Full time

    **About us** HammondCare is a not-for-profit, values-based organisation that is passionate about improving the quality of care for people in need. As one of Australia’s most innovative health and aged care providers, we aim to set the global standard of relationship-based care for people with complex needs. HammondCare provides care primarily through...

  • Quality Safety

    2 months ago


    St Leonards, Australia HammondCare Full time

    **About us** HammondCare is a not-for-profit, values-based organisation that is passionate about improving the quality of care for people in need. As one of Australia’s most innovative health and aged care providers, we aim to set the global standard of relationship-based care for people with complex needs. HammondCare provides care primarily through...

  • Quality Safety

    2 months ago


    St Leonards, Australia Hammond Care Full time

    About us   HammondCare is a not-for-profit, values-based organisation that is passionate about improving the quality of care for people in need. As one of Australia’s most innovative health and aged care providers, we aim to set the global standard of relationship-based care for people with complex needs. HammondCare provides care primarily through...

  • Operations Assistant

    6 months ago


    St Leonards, Australia Virgin Active Full time

    Assist with day-to-day operations, delivering an outstanding club experience - Iconic brand inspiring our St Leonards community to live an active life - Part-time gig, free gym membership, discounted personal training There's never been a better time to join Virgin Active, we have the best talent, doing the best work of their lives with meaning. Our...


  • St Leonards, Australia BGIS Full time

    As the **Technical Facilities Manager **based in **St Leonards **, **Sydney **, you will oversee the efficient operation of critical plant and equipment in the Data Centre, ensuring compliance with risk management, WHSE policies, and quality systems. Reporting to the Senior Facilities Manager, you will support day-to-day operations and vendor management...


  • St Leonards, Australia Humanity Health Group Australia Full time

    Drive high performance service delivery and enhance organisational culture - Oversee the delivery of a national-scale allied health business - Support from an innovative organisation and unrivalled professional support Would you like to become part of an innovative, high-calibre team that seeks to make a real difference? Are you passionate about performance...


  • St Leonards, Australia Zoll Medical Corporation Full time

    ZOLL is focused on improving outcomes with novel resuscitation and acute critical care technology. Our medical products and software solutions help clinicians, EMS and fire professionals, lay rescuers, and the military provide life-saving care every day. ZOLL delivers technology that advances emergency care and benefits patients. You will be the frontline...


  • St Leonards, Australia Zoll Medical Corporation Full time

    **National Sales Manager - Hospital**: **Location: St. Leonards, Australia**: **Resuscitation**: Who we are At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to...


  • St Leonards, Australia ZOLL LifeVest Full time

    **Location: St. Leonards, Australia**: **Resuscitation**: Who we are At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from...

  • Operations Coordinator

    5 months ago


    St Leonards, Australia Comscore Full time

    Location: Sydney, Australia About This Role: Comscore is looking for a new Operations Coordinator who will work with the Manager - Asia Pacific Operations to provide operational administration for the Comscore’s Rentrak Theatrical businesses in the Asia Pacific Region and to assist in the production of Research (summary) products and client service with...

  • Program Manager

    2 days ago


    St Leonards, Australia Health Education and Training Institute Full time

    **Employment Type**: Full time - Exempt **Position Classification**: Program Manager **Remuneration**: $122,850.00 - $139,559.00 plus 11.5% superannuation and leave loading (salary equivalent to experience) **Hours Per Week**: 40 **Requisition ID**: REQ535547 **Program Manager Leadership & Management** The Program Manager Leadership & Management is...


  • Saint Leonards, Victoria, Australia Hammond Care Full time

    About us HammondCare is a not-for-profit, values-based organisation that is passionate about improving the quality of care for people in need. As one of Australia's most innovative health and aged care providers, we aim to set the global standard of relationship-based care for people with complex needs. HammondCare provides care primarily through hospitals,...


  • St Leonards, Australia ITEC- International Training and Education Counsel Full time

    **Role: Diploma Trained Childcare Educator** **Full-Time role** **Location**: St. Leonards NSW **Salary**: Above Award Salary Depending on Experience **Company Overview** Our client is a multi-disciplined community services provider. They are active in the provision of a comprehensive range of social welfare services, catering the needs from cradle to...


  • St Leonards, Australia Mastercard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...


  • St Leonards, Australia soulbright skin institute Full time

    **Responsibilities**: - Ensure high levels of customer satisfaction. - Complete store operational requirements by scheduling and assigning employees’ roster. - Motivate the sales team to meet sales objectives by training and mentoring staff. - Work with the commercial team and directors to create business strategies to attract new customers, expand store...