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Service Desk Analyst

4 months ago

Perth, Australia Emeco Full time

We're on the hunt for an Service Desk Analyst to join our squad and take our tech game to the next level. If you're passionate about delivering top-notch services, love collaborating with a dynamic team, and thrive on solving tech mysteries, this is your moment

The Role:

- Be the hero for our Service Desk team, tackling tech queries like a pro.
- Make end-users' dreams come true by delivering lightning-fast solutions.
- Take charge as the tech maestro for site offices - you're the star
- Team up with Operations to bring in fresh ideas and process improvements.
- Keep things spicy by updating docs and policies - no room for boredom
- Be the tech lifesaver with enough hardware stock for those "Oops, it broke" moments.
- Manage the CMDB like a boss - because organization is key.
- Dive into cool ad-hoc projects - new project sites, office setups, and more tech adventures await

Your Credentials:

- Bachelor's degree in IT, Computer Science, or Software Engineering (or working towards it).
- Flexing those tech muscles with relevant Microsoft (MS) Technologies.

Tech Skills to Impress:

- Proactive vibes for upgrading processes - we love innovators
- ITIL is your jam, and you know how to make it work in the Emeco world.
- Ace at process management and problem-solving - you're the tech Sherlock.
- Thrive in a dynamic, high-pressure scene - bring it on
- Tech ninja skills with MS Active Directory, MS Operating Systems, MS SCCM, MS Intune, MS Entra
- Bonus points if you've already worked in the mining/resources scene

Location: Perth, WA
- Posted Date
- 19 Apr 2024
- Location
- Perth
- WA / Australia
- Industry
- Information & Communication Technology
- Job Type
- Full Time
- Salary
- Not provided