System Flow Officer

2 weeks ago

St Leonards, Australia Health System Support Group Full time

**Role Title: System Flow Officer**
**Employment Type**: Permanent Full Time / Permanent Part Time / Casual
**Position Classification**: Health Manager Level 3
**Remuneration**: $119,348.00 - $136,057.00 per annum, plus Superannuation
**Location**: 1 Reserve Road, St Leonards, in a hybrid working environment
**Hours Per Week**: full time 38 hours, or part time, or casual
**Requisition ID**: REQ399237
**Closing Date**: 23 May 2023 (11:59PM)
- Be a part of an inclusive workplace that reflects the communities we serve
- 38 hour working week, in a hybrid working environment
- Permanent full-time opportunity / Permanent part-time opportunity and casual positions available

**About this role**
The System Flow Officer monitors and manages the operational flow and demand aspect of the health system to assist local health districts and speciality networks to achieve key performance indicators and assist in the achievement of organisational objectives.

**What you'll be doing**
- Manage and oversee implementation for a range of health system flow and demand initiatives, including developing project plans, coordinating resources, meeting reporting requirements, and supporting project-related activities, to ensure project outcomes are achieved on time, on budget, to quality standards and within agreed scope in line with established agency project management methodology.
- Establish and maintain internal and external stakeholder relationships through effective communication, negotiation and issues management to engage stakeholders and ensure project deliverables are met.
- Monitor and evaluate risk and contingency management, benefits realisation, project impact and quality measures, to identify and address issues, assess project progress and effectiveness, and achieve project outcomes.
- Manage system flow and demand projects to ensure compliance with governance and quality requirements are adhered to for the successful delivery of key milestones and outcomes.
- Participate in research where relevant, and formulate recommendations to support evidence-based project planning and decision making.
- Provide advice and information to health system stakeholders on emerging system flow issues to guide and facilitate timely resolution of problems.
- Support project development and delivery of flow and demand initiatives in line with established plans, budgets, timeframes, policy objectives and other project and priorities.

**About you**
We are seeking motivated and committed individuals with:

- The ability to build and maintain relationships with key stakeholders
- Excellent communication and interpersonal skills
- A growth mindset, and commitment to continuous learning and personal development
- The ability to work in a small dynamic team environment

You may be asked to undertake further assessments as part of the recruitment process for this position, which may include, but is not limited to, psychometric assessment (e.g. personality and cognitive abilities assessments) and/or particular work tasks.

**How to apply**
- Responses by addressing the selection criteria below
- An up-to-date resume of no more than five (5) pages which clearly details your skills and experience as relevant to this role.
- 2x referees will need to be supplied prior to an offer being made.

**Selection Criteria**
- Demonstrated experience working in a health system flow and demand management position.
- Proven ability to effectively negotiate with internal and external stakeholders in a pressured environment.
- An understanding of emerging health system flow issues and effective resolution strategies.
- Developed skills in planning and project coordination in a health environment.
- Experience in monitoring and evaluating health work processes to achieve project outcomes.
- Ability to communicate clearly, actively listen to others, and respond with understanding and respect.
- Proven experience in achieving project deadlines and milestones to the required standards and within budget.
- Adept analytical skills and demonstrated ability to interpret information and provide innovative solutions to complex issues.

**Need more information?**

**Our commitment to Diversity and Inclusion**
At the NSW Health we are committed to creating a diverse, inclusive and flexible environment which reflects the community and customers we serve. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islander peoples, LGBTIQ+ community and people from culturally and linguistically diverse backgrounds.

To be eligible for employment in these roles you must be an Australian citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold a valid visa with permission to work in Australia.

**COVID-19 Vaccination Compliancy**
All NSW Health workers are required to have completed a primary course of a COVID-19 vaccine which has been approved or recognised by the Therapeutics G

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